Centrica Care Navigators
7100 Stadium Dr
Kalamazoo MI 49009
(269) 345-0273
| Measure Name | Score | Date |
|---|---|---|
| The hospice team did |not| provide the right amount of emotional and spiritual support | 9 | 04/01/2021-03/31/2023 |
| The hospice team provided the right amount of emotional and spiritual support | 91 | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 6 or lower | 3 | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 7 or 8 | 12 | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 9 or 10 | 85 | 04/01/2021-03/31/2023 |
| NO, they would probably not or definitely not recommend the hospice | 3 | 04/01/2021-03/31/2023 |
| YES, they would probably recommend the hospice | 7 | 04/01/2021-03/31/2023 |
| YES, they would definitely recommend the hospice | 90 | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never treated the patient with respect | 2 | 04/01/2021-03/31/2023 |
| The hospice team usually treated the patient with respect | 6 | 04/01/2021-03/31/2023 |
| The hospice team always treated the patient with respect | 92 | 04/01/2021-03/31/2023 |
| The patient sometimes or never got the help they needed for pain and symptoms | 10 | 04/01/2021-03/31/2023 |
| The patient usually got the help they needed for pain and symptoms | 14 | 04/01/2021-03/31/2023 |
| The patient always got the help they needed for pain and symptoms | 76 | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never communicated well | 5 | 04/01/2021-03/31/2023 |
| The hospice team usually communicated well | 12 | 04/01/2021-03/31/2023 |
| The hospice team always communicated well | 83 | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never provided timely help | 9 | 04/01/2021-03/31/2023 |
| The hospice team usually provided timely help | 14 | 04/01/2021-03/31/2023 |
| The hospice team always provided timely help | 77 | 04/01/2021-03/31/2023 |
| They did not receive the training they needed | 9 | 04/01/2021-03/31/2023 |
| They somewhat received the training they needed | 16 | 04/01/2021-03/31/2023 |
| They definitely received the training they needed | 75 | 04/01/2021-03/31/2023 |
| Family caregiver survey rating | 4 | 04/01/2021-03/31/2023 |
Centrica Care Navigators 7100 Stadium Dr Kalamazoo MI