Internet, VPNs and mobile phones in China - China Forum - Tripadvisor

Internet, VPNs and mobile phones in China

Europe
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Internet, VPNs and mobile phones in China

As you probably know, China severely limits access to a number of Western internet sites and apps, including news organisations (NYT, BBC, etc) as well as sites and aps from Google (including Google Maps, Google Translate and YouTube) and Meta (Facebook, Instagram, Whatsapp) as well as X/Twitter, Wikipedia and a bunch of other sites.

Collectively, these restrictions are referred to as The Great Firewall of China.

For foreign visitors, this poses numerous problems. Many sites have Chinese equivalents, but these may only be available in Chinese or contain very limited information.

At the same time, smartphones are now completely embedded in day-to-day life and it’s become very hard to function in China without a smartphone with internet access. Restaurants may only have menus accessible by scanning a QR code, payments are done using apps, tickets booked with WeChat, taxis booked with your phone, and live translation apps are hugely convenient if you don’t speak Mandarin.

Foreign visitors have a few options. I will try to summarize them in this post. Keep in mind that all this info is correct as of April ’24 but China is always changing. Things evolve quickly.

It’s worth noting that in general, if you are roaming, meaning you use a foreign instead of a Chinese SIM card, you are generally not bound by the restrictions of the Great Firewall. The restrictions will still apply if you connect your phone, tablet or laptop to a local wifi network.

I want to flag that, AFAIK, none of the solutions discussed below (VPN, using eSIMs or foreign SIM cards) are illegal. You won’t be breaking the law and should not expect any trouble of you choose to do so. (Of course, I would still advise to avoid discussing sensitive topics online as it could lead to questions)

--- VPNs ---

It used to be that people would be advised to use a VPN and download and install it before travelling to China. Unfortunately, the last few years have seen a cat-and-mouse game with regulators blocking access as VPN operators try to find new ways around it.

This means that often VPNs don’t work reliably. If you still want to use a VPN, it’s probably best to use a small provider rather than a well-known one like ExpressVPN or Astrill, and definitely install it before you arrive in China.

But in general, because VPNs have become so unpredictable, I recommend a different solution, see below.

--- SIM cards for mobile phones ---

There a basically 4 solutions as far as SIM cards are concerned.

1.Roaming using your home SIM card.

If your provider supports access in China, this is the easiest solution. Nothing to buy, no SIM card to swap. As you are roaming, you should have full access to Western sites and apps without needing a VPN. You will also keep your number so people can reach you.

The downside is that your provider may charge a very hefty fee for this. My home provider charges €60 for 0.5GB of data… However, I know some corporate mobile phone plans don’t charge extra for international roaming- in which case this is the easiest solution. Be sure to check. For most people I expect this will be a costly solution.

2.Buy a local Chinese SIM card.

This will give you a local Chinese number and data at an affordable price. Prices are low- for 100 RMB you should get a SIM card and 10GB of data or more.

The downside is that you will be fully restricted to the Chinese internet. No Google, Facebook, etc.

This option is a good one if you need a local number (e.g. to open a bank account or something). As a foreign visitor, I find I can call most people using WeChat so I don’t need to make telephony voice calls and hence, I have never felt the need for a local number.

3. eSIM

I think this is currently the best option. If your phone is capable of using eSIM, then I strongly recommend you pursue this option. You will have to check if your phone has this capability; e.g. for Apple, it’s iPhone 11 and later.

With an eSIM you use an app or website to buy a virtual SIM card. This is basically a piece of software installed on your phone. There are numerous providers- Holafly, Nomad, Airolo are the three I have experience with.

Because eSIMs are foreign sim cards, they will give you FULL access to the internet. No VPN is needed! This makes it a very convenient option. AFAIK eSIMs for China only provide data- but your home number remains active for calls if people need to call you (at a cost).

The fact that you can buy and install the eSIM beforehand and that you will have full internet access makes it in my view currently the best option available. Prices start at just a few $ for 1GB. I prefer Holafly’s unlimited data plan, 1 week for €27.

4. a Hong Kong SIM

This is an unusual solution which works well if you can’t use an eSIM and it’s too expensive to use your home SIM card.

It is possible to buy a data-only SIM card registered in Hong Kong that provides data in China (and may not work in HK). The advantage is that this is a foreign card (HK is not subject (yet) to Chinese internet restrictions and hence, it offers full access to Western sites and apps.

This card can be bought in Hong Kong from China Mobile, but I have also purchased it at the Shanghai airport, after clearing Immigration, but before leaving the secure Arrivals area. In HK, the price was HK$110 for 5G of data. Similar options are available online and you could order them before you leave.

These are the four main options. My personal preference is the eSIM, for the reasons stated above. It does everything I need, can be arranged beforehand, requires no VPN, and with a large (or unlimited) data plan I do not need to worry about running up unexpected costs. I can also use Google Maps, check the news and use WhatsApp to stay in touch with friends and family at home.

If you are faced with having to use the Chinese version of the internet, there are a few things you can do.

Some apps have an offline mode. For example, Google Translate allows you to download a Chinese dictionary for offline use.

There are also alternatives that do work in China: for navigation these are Maps.me and Apple Maps, for translations the app simply called ‘Translate’. Bing works for search (but may be heavily restricted in terms of search results.

It is of course also possible, and perhaps healthy, to take a break from social media and the news, but if that’s not right for you, I hope this post gave you a clear overview of the options available.

Happy Travels!!

H_B

12 replies to this topic
Holland
Level Contributor
1,275 posts
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1. Re: Internet, VPNs and mobile phones in China

Great sticky's @Hello_Bamboo. Great you managed to get them. It will help a lot of people on this forum who want to travel to China. And it will diminish separate questions about these matters. But I have one remark. Everywhere in groups on Facebook I read that ExpressVPN doesn't work anymore in China. And I believe those posts are credible. Working now are LetsVPN and Astrill I read in those groups. I can confirm that the last one works flawlessly during my last two, long visits to China in 2023 and 2024.

Austin, Canada
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53,797 posts
965 reviews
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2. Re: Internet, VPNs and mobile phones in China

Thanks for the summary.

In my view, solutions 1, 3 and 4 are essentially similar, access the internet via a server outside of China.

If you want to know if a certain site is blocked in China, use this website: https://www.comparitech.com/privacy-security-tools/blockedinchina/

If you decide to use a VPN (to use on a laptop for example), I have the following advice that has served me well in the past. Obviously install it before you go to China. Contact their customer service and tell them that you are going to China and ask them what is currently their best server for China. Also ask how to contact them while in China if the VPN ceases to work. If this happens they will then tell you to which server to switch to. Having an email contact is important as their website is surely blocked in China.

Level Contributor
63 posts
3. Re: Internet, VPNs and mobile phones in China

Thank you very much for this very detailed post, Hello_Bamboo. I see you went with Holafly. Could I ask you if it was normal for you not to have a phone number displayed in you cellular configurations for China, after installing the eSIM on your phone? I just did, and that's my case. Would only like to know if this is normal. NB: For Hong Kong, I do get a phone number displayed (although I am aware of the fact that none of the eSIMs will actually work for phone calls and only for mobile data).

Thanks!

Los Angeles...
Level Contributor
31 posts
1 review
4. Re: Internet, VPNs and mobile phones in China

Good post @Hello_Bamboo. I‘d like to add a bit on solutions 2 (local sim).

The pros is

1. Work on phones which don't support eSim

2. Faster internet speed 5G (vs 4G for eSim).

3. A local phone number which is still very helpful or a must in some occasions (e.g. make / receive local or international calls, send / receive SMS verification code).

4. Cheaper.

5. Rechargeable

The cons

1. Filtered internet. Cannot access many foreign social websites / Apps without a valid VPN.

2. Shipment involved for online order but after sales customer support available.

3. No after sales customer support if buy at airports or local carrier shops.

If you can find local simcards with a valid VPN, it is still a great option. I used 3gsolutions which worked well for me.

An alternative option for all mobile phones is Pocket WiFi. Get one working in China, you don't need SIM any more.

DAYTON
Level Contributor
5 posts
73 reviews
30 helpful votes
5. Re: Internet, VPNs and mobile phones in China

Just returned from China 2 days ago after an 11 day frip.

- VPN - I had a tablet (no smart phone). I had two VPNs: Nord - didn't work. Express VPN - this one did work for me. I used a server in Singapore. Was able to use Google, access my email, get to NYTimes, etc when the VPN was active. Used the internet provided by the hotels. When switching to new hotel/internet connection, before VPN activated, google etc did not work. But, once VPN was active, it was all ok.

- Paying - Yes, everyone in China everywhere seems to have a smart phone and pays with WeChat or Alipay. Unable to make these apps work on my friend's smartphone, we had to pay cash for meals; and for most things we purchased. 90% of the vendors we engaged with in Chengdu, Kunming, Lijiang and Shangri-la did not accept credit cards / US credit cards. They would take cash and often run next door to get change for us.

- Menus - most of the places we went to had a physical menu to look at. Some smaller places had the food in cold case where you point to what you want.

- This may make no nevermind to anyone else, but most restaurants have tissues about 1/2 the size of a kleenex that serves as 'napkins' at tables. The spicy food sometimes makes your nose run ... be prepared with your own hankies.

British Columbia...
Level Contributor
208 posts
6. Re: Internet, VPNs and mobile phones in China

Good report. About spicy foods unless you like them, you can tell the server before that you want no spicy or less. Said you are from Hongkong, or say "Boo La" (no spicy) would work.

Washington DC...
Level Contributor
146 posts
9 reviews
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7. Re: Internet, VPNs and mobile phones in China

Another post with invaluable information for people, thank you!

Shanghai, China
Level Contributor
15,197 posts
8. Re: Internet, VPNs and mobile phones in China

A friend of mine just confirmed that Express VPN is currently working reasonably well.

Europe
Level Contributor
8,401 posts
153 reviews
296 helpful votes
9. Re: Internet, VPNs and mobile phones in China

#5,8 re: VPN. The point is they are unreliable. You don’t know which one will work on your trip.

Hence my advice to avoid them altogether with an eSIM if you can…

And yes it’s my observation as well that Chinese restaurants do not believe in napkins! Not even the fancy one. A small box of tissues for a full table is already generous…

Edited: 3:56 pm, April 23, 2024
Bedford, United...
4 posts
10. Re: Internet, VPNs and mobile phones in China

Really helpful thank you! I am travelling to China next week and have installed Airola regional esim. Should this be activated once I land in China or does it need to be activated before?

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