I lost or forgot my account password – Surfshark Customer Support
Email & Password
I lost or forgot my password What to do if I have lost or forgotten my email address or password? I need to change the registration email. How can I do that?
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I lost or forgot my account password

Updated:

This article explains what to do if you have lost or forgotten your account password.

Reset your password

 

  1. Go to Surfshark password reset page.

  2. Enter your email address and press the Get reset link button.

    NOTE: This method works for resetting your password even if you had no password since registering.
    Enter_email.png

  3. Head to your email inbox, where you'll find a letter from Surfshark named Reset your Surfshark password. Open this letter and press Change my password.
    Click_Change_my_password_button.png

  4. On the following page, enter your new password, repeat it, and press Save new password.
    Create_a_new_password.png

You can use this password to log in to your Surfshark account.

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