“ Came from Southern Illinois to purchase my Mazda. Mike Schwarz is the best! Great experience. ”

“ Best people you can wish for, always making it happen, knowledge and trust , highly recommend ”

“ The service is very good ”

“ Michelle Canova provides elevated levels of customer service. The service department is awesome. I love taking my 750i there for service! ”

“ Service department was amazing! I had an issue caused by another BMW dealer - Anderson not only took care of me, they went above & beyond! Thank you to Guillermo, Derek, and Oscar for making this an easy, seamless transaction when I was at my wits end! This is a truly incredible team & I am forever grateful!! ”

“ Small, friendly dealership. I like to service my car here… ”

“ Friendly staff and great service dept ”

“ An Outstanding Experience at Anderson Motor Co - 2020 BMW X3I recently had the pleasure of purchasing a 2020 BMW X3 from Anderson Motor Co./ BMW in Crystal Lake, IL, and I couldn't be more thrilled with the exceptional service, attention to detail, and the stress-free buying process, especially considering I'm from out of state.Living miles away, I was a bit anxious about finding the perfect car, one that had all the features I desired, without being able to see it in person. However,...View More ”

“ Will Smith was awesome to work with! He was no pressure and got my deal done fast. Also, the rest of the game, Heather, Michelle, and Michael were super nice and helpful, I highly recommend buying from this BMW dealership! ”

“ the sales staff were very gracious ”

“ Just in fir a factory warranty . In and out .super easy . ”

“ Best mechanics EVER there! ”

“ Great staff. Fast service. Maddie was an excellent customer service rep. ”

“ Good people, no pushy sales people , recommend to buy from them . ”

“ Even though they did not have the right vehicle for us, we had a very pleasant and memorable experience at this dealership. My son and I would like to that Alex Daly for his outstanding service and attention. Rory was sad that Alex didn't have the best car. He wanted so much to do business with him. ”

“ Alex Daly was amazing and helped us get an affordable used car with low miles while taking into consideration our financial restraints. We had to stay a little later than planned for paperwork and he made sure to keep us company and supported/in the loop every step of the way. I had a lot of nerves going into this as a first time buyer and he put all of those at ease. We are very happy customers - thank you Alex and Team!! ”

“ If you’re looking to purchase a vehicle I HIGHLY recommend NICO GHISELLI as your salesperson he by far has given me the best buying experience I’ve ever received and trust me I’m not the easiest customer to please! ”

“ #1 BMW DEALERSHIP. I can’t preach enough on how amazing this place is. Every single person is so genuine and kinda and they don’t care about making a sale they care about making YOU happy. That’s it. Salesman was Ralph and I could rave about him for days and never get tired of it he made this process so enjoyable. Easy. And fun. Everyone down from the gm to the finance guy to the salesman. To even the cashier lady. Every one was so amazing I’ve never in my life had such a pleasant...View More ”

“ One of the best dealership experiences I've had was with BMW of Crystal Lake.There are 5+ BMW dealerships in my area, but I chose to purchase my X5M from BMW of Crystal Lake (about 800 miles away from me). I called out of the blue to inquire about one in stock, and the salesman, James Orton, was very responsive and shared a few details. I then worked with James & their sales manager, Heather Lublink, over the next week regarding pricing, general questions, financing, etc.Heather & James were...View More ”

“ Professional and efficient. Customer needs and wants are always #1. Great experience from start to finish! ”

“ 3.5 Stars. Much smaller, less inventory than next closest BMW, Knauz, Lake Bluff, IL. This is closer for us but caliber of service is lower.This is our second experience here. It's similar to our first experience--so far, just Okay. ”

“ Pleasant and clean. I wouldn't expect anything less.Went in for an annual maintenance overview and oil change. They noticed an overlap in services, so they reduced the charge. Thanks guys! ”

“ Great dealer! Lots of cars to choose from. Mike C was a pleasure to talk with. ”

“ I have a 2006 325i which had an airbag recall - I bought this car private party. BMW of Crystal Lake sent a mobile repair tech to my house 45 mins away to install a new airbag, within 1 day of calling. I put this repair off for a long time because every other dealer in the area was going to keep the car for a day, and its very difficult for me to arrange that with the dealership being so far away.I am beyond impressed by this service, and I thought others should hear about it. ”