You will be assigned a boarding group (A, B, or C) and position (1-60+) upon check in.

• Your unique group and position combination (for example: A35) will be displayed on your boarding pass and represents a reserved spot in the boarding group at the gate.
• Numbered posts in each of our gate areas indicate where to line up.
• When your boarding group is called, find your designated place in line and board the aircraft in numerical order with your boarding group.

Southwest-operated flights have open seating. Once onboard, simply choose any available seat and stow your carryon items in the overhead bin or under the seat in front of you.

Family Boarding and Seating

If you are traveling with a child six years old or younger:

• Up to two adults traveling with a child six years old or younger may board during Family Boarding, which occurs after the “A” group has boarded and before the “B” group begins boarding.
• There should be enough open seats to enable the child to sit next to at least one accompanying adult.
• If the child and adults are all holding “A” boarding passes, they should board in their assigned boarding position rather than waiting for Family Boarding
• If you need and request assistance, Southwest will endeavor to seat a child next to one accompanying passenger (14 and older) to the maximum extent practicable and at no additional cost.
• Families can speak to Gate Agents or Flight Attendants to request assistance.

If you are traveling with a child age seven to 13 years old:

• If you need and request assistance, Southwest will reasonably endeavor to seat a child next to one accompanying passenger (14 and older) to the extent practicable and at no additional cost.
• Families can speak to Gate Agents or Flight Attendants to request assistance.

Preboarding

Some Customers with disabilities may preboard at the very beginning of the boarding process prior to general boarding. Preboarding is available for Customers with disabilities who need a specific seat to accommodate a disability, need assistance boarding the aircraft, or need to stow an assistive device.

A Customer Service Agent at the ticket counter or the departure gate can help with this accommodation, and you'll be asked questions to determine if you qualify. You'll receive a new boarding pass marked with PRBD if you qualify, which lets the Operations Agent at boarding know that you can preboard. Remember that you can't occupy an exit seat if you preboard.

Customers with disabilities who simply need a little extra time to board or otherwise do not qualify for preboarding may board between the "A" and "B" groups, before Family Boarding. A Customer Service Agent at the ticket counter or departure gate can give you a new boarding pass marked with XT, which lets the Operations Agent at boarding know that you can board before Family Boarding.

Interested in improving your boarding position?

Upgraded Boarding gives Customers the ability to upgrade their boarding position to A1-A15 24 hours before the flight, depending on availability. This allows Customers the opportunity to be among the first to board the aircraft, pick their preferred available seat, and access the overhead bin space.

EarlyBird Check-In® gives Customers the convenience of automatic check-in before our traditional 24-hour check-in, depending on availability. As an EarlyBird Check-In Customer, you'll have the benefit of an earlier boarding position, a better opportunity to select your preferred available seat, and earlier access to overhead bin storage for your carryon luggage.