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���ѥ����DzΧ�D�H�]letter of complaint�^�C�g��D�H���ت��A�q�ӳ������u����D�]complain�^�Ϊ��F�����C�̲ת��ت��A�O�q�L���F�����A��D�̡]�q�`�O�R�a�^�Ʊ���]�q�`�O��a�^������D�H���Ѹ��v�]compensation�^�A�L�׬O���f�]replacement of goods�^�٬O�^�ڡ]refund�^�C

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1. Opening�G�����X�ӫH�ت��A�p�GI'm writing to inform you the 500 computers we ordered have not been supplied correctly.

2. Body�G�����A�bbody�������Ѿ��ƪ��I�� �A�p�GOn May 3, we ordered 500 (model no AZ3) computers from you firm. The consignment arrived this morning but contained 500 BZ3 computers instead.

�������~�A�bbody ���A�A�i�ͽ׸ӿ��~�]wrong placement�^��A���v�T�A�p�GThis inconvenienced us greatly because we have promised to ship these computers to different retailers.

3. �b�A���R�����������������t�d��A�A�����X�����compensation�G�gcompensation�ɤ��O�n����]specific�^�A�p�GPlease authorize a second shipment of our ordered goods on or before May 30 to amend the wrong delivery.

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4. Closing�G�b�DzΪ���D�H�A�ܦh�ɭԧ@�̳��|include a warning statement�GI'm afraid if these conditions are not met, we will be forced to take legal action. ���L�A�o���O��ܩʡ]optional�^���C�b�����H�W�ҽͤΪ��ƫ�A�A�i���A����D�H���W�y���G

I look forward to hearing from you soon!

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I look forward to your re-delivery of our ordered goods.

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