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Regenerative Agriculture and “The Profiteers” with Cambridge Professor Chris Marquis

Today’s episode is the third in our series on decarbonizing the roots of value chains, where we’re looking deep into supply chains that serve many industries. Previously we talked about green concrete and steel, and today we’re turning to agriculture. Chris Marquis, a professor at the University of Cambridge Judge Business School sheds light on regenerative agriculture, a set of practices that restore farming ecosystems while having the potential to decarbonize. We’ll also talk about his new book The Profiteers, where he discusses the need to hold companies accountable for the environmental and social externalities associated with their operations and supply chains, and he describes how some companies have engaged in what he calls “corporate gaslighting” to shift the focus of responsibility onto others.

How One Insurtech Firm Formulated a Strategy for Climate Change

Re: Lauren H. Cohen

The Insurtech firm Hippo was facing two big challenges related to climate change: major loss ratios and rate hikes. The company used technologically empowered services to create its competitive edge, along with providing smart home packages, targeting risk-friendly customers, and using data-driven pricing. But now CEO and president Rick McCathron needed to determine how the firm’s underwriting model could account for the effects of high-intensity weather events. Harvard Business School professor Lauren Cohen discusses how Hippo could adjust its strategy to survive a new era of unprecedented weather catastrophes in his case, “Hippo: Weathering the Storm of the Home Insurance Crisis.”

Navigating Consumer Data Privacy in an AI World

by Rachel Layne

Consumers expect companies to do everything they can to protect their personal data, but breaches continue to happen at an alarming rate. Eva Ascarza and Ta-Wei Huang say companies must take bold steps to proactively manage customers’ sensitive data if they want to earn trust and remain competitive.

Racial Bias Might Be Infecting Patient Portals. Can AI Help?

by Ben Rand

Doctors and patients turned to virtual communication when the pandemic made in-person appointments risky. But research by Ariel Stern and Mitchell Tang finds that providers' responses can vary depending on a patient's race. Could technology bring more equity to portals?

Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

by Rachel Layne

Some employers have pared staff and reduced hiring amid mixed economic signals. What does it mean for job seekers? Paul Gompers, Letian Zhang, and David Fubini offer advice for overcoming search challenges to score that all-important offer.

H2 Green Steel: Decarbonizing Steel Production with Green Hydrogen

This episode is a part of our series on decarbonizing the roots of value chains, where we’re looking deep into supply chains that serve many industries. Our prior episode explored green concrete, and today’s focuses on steel. Steel production primarily relies on coal and coke, and accounts for nearly 7% of global CO2 emissions. But new technologies are on the horizon. Maria Persson Gulda, Chief Technology Officer at H2 Green Steel, joins us to discuss an innovative solution: green steel made from green hydrogen. By harnessing renewable power, H2 Green Steel is pioneering a path to drastically reduce steel's carbon footprint. Maria will also share insights into the world’s largest green steel plant in Sweden H2 is building, the evolving technological landscape, and the pivotal role of initial adopters. Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative (LinkedIn) Guest: Maria Persson Gulda, the Chief Technology Officer at H2 Green Steel (LinkedIn)

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

by Rachel Layne

It may be tempting to write off TikTok, the highly scrutinized social media app whose cat clips and dance videos propelled it to the mainstream. However, business leaders could learn valuable lessons about engaging consumers from the world's most-used platform, says Shikhar Ghosh in a case study.

The Importance of Trust for Managing through a Crisis

Re: Sandra J. Sucher

In March 2020, Twiddy & Company, a family-owned vacation rental company known for hospitality rooted in personal interactions, needed to adjust to contactless, remote customer service. With the upcoming vacation season thrown into chaos, President Clark Twiddy had a responsibility to the company’s network of homeowners who rented their homes through the company, to guests who had booked vacations, and to employees who had been recruited by Twiddy’s reputation for treating staff well. Who, if anyone, could he afford to make whole and keep happy? Harvard Business School professor Sandra Sucher, author of the book The Power of Trust: How Companies Build It, Lose It, Regain It, discusses how Twiddy leaned into trust to weather the COVID-19 pandemic in her case, “Twiddy & Company: Trust in a Chaotic Environment.”

What the Rise of Far-Right Politics Says About the Economy in an Election Year

by Rachel Layne

With voters taking to the polls in dozens of countries this year, could election outcomes lean conservative? Paula Rettl says a lack of social mobility and a sense of economic insecurity are some of the factors fueling far-right movements around the world.

Can work-based learning revive college-for-all?

Bill Kerr

Propel America CEO Chad Rountree on rethinking the high school-to-career transition to meet the needs of low-income students, colleges, and employers.

A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better

by Rachel Layne

With all the advances in autonomous vehicle technology, why aren't self-driving cars chauffeuring more people around? Research by Julian De Freitas, Stuti Agarwal, and colleagues reveals a simple psychological barrier: Drivers are overconfident about their own abilities, so they resist handing over the wheel.

Picture This: Why Online Image Searches Drive Purchases

by Rachel Layne

Smaller sellers' products often get lost on large online marketplaces. However, harnessing images in search can help consumers find these products faster, increasing sales and customer satisfaction, finds research by Chiara Farronato and colleagues.

Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

by Ben Rand

As companies continue to weigh the benefits and drawbacks of remote work, a study of how knowledge flows among academic researchers by Karim Lakhani, Eamon Duede, and colleagues offers lessons for hybrid workplaces. Does in-person work provide more opportunities for innovation than people realize?

Green Concrete: Decarbonizing Construction with Recycled Glass

The first of a series on decarbonizing the roots of value chains, where we’re looking deep into supply chains that serve many industries, this episode focuses on concrete. Concrete is one of the world’s most popular materials, and it accounts for nearly 8% of the world’s greenhouse gas emissions, most of which comes from cement– the glue that binds conventional forms of concrete. We focus on one type of green concrete produced by Urban Mining Industries that replaces half of the cement with recycled glass that makes its product much less carbon intensive. We present this story through an episode of the HBR Cold Call podcast, where host Brian Kenny interviews HBS professors Shirley Lu and Bob Kaplan. They discuss how Harvard is pilot testing the use of green concrete in its current construction projects as part of the university’s efforts to reduce its carbon footprint. They’ll also discuss various methods to measure carbon emissions, including the e-liability approach Bob Kaplan lays out in a recent Harvard Business Review article.

Lessons in Business Innovation from Legendary Restaurant elBulli

Re: Michael I. Norton

Ferran Adrià, chef at legendary Barcelona-based restaurant elBulli, was facing two related decisions. First, he and his team must continue to develop new and different dishes for elBulli to guarantee a continuous stream of innovation, the cornerstone of the restaurant's success. But they also need to focus on growing the restaurant’s business. Can the team balance both objectives? Professor Michael I. Norton discusses the connections between creativity, emotions, rituals, and innovation – and how they can be applied to other domains – in the case, “elBulli: The Taste of Innovation,” and his new book, The Ritual Effect.

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

by Michael Blanding

Weak communication and misunderstandings during virtual meetings can give way to resentment and rifts when the cameras turn off. Research by Leslie Perlow probes the nuances of digital communication. She offers advice for improving remote teamwork.

How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact

by Ben Rand

When it comes to sharing ideas, how much does close proximity matter? A study by Maria Roche evaluates how knowledge spreads in a coworking space, providing insights that could help shape the debate over remote work.

Wharton’s Peter Cappelli on changing the talent equation

Joe Fuller

What are the consequences of treating employees as an expense rather than an asset? Cappelli argues that this “penny wise and pound foolish” practice hurts the bottom line by discouraging investments in a skilled workforce and prioritizing downsizing, irrespective of efficiency. How changes in management and reporting can realign incentives. Also, C-suite demographics and the impact of AI.

Have You Had Enough?

by James Heskett

James Heskett has been asking readers, “What do you think?” for 24 years on a wide variety of management topics. In this farewell column, Heskett reflects on the changing leadership landscape and thanks his readers for consistently weighing in over the years. Open for comment; 0 Comments.

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

by Dina Gerdeman

Corporate misconduct has grown in the past 30 years, with losses often totaling billions of dollars. What businesses may not realize is that misconduct often results from managers who set unrealistic expectations, leading decent people to take unethical shortcuts, says Lynn S. Paine.