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HOMEWOOD SUITES BY HILTON NASHVILLE-DOWNTOWN $166 ($̶2̶1̶5̶) - Updated 2024 Prices & Hotel Reviews - TN
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
As a guest of the Homewood Suites Nashville Downtown, we invite you to dream sweetly with one of the most comfortable beds you will ever experience - providing the perfect balance between comfort and support. In all of our suites you will be able to spread out in your spacious living room and cook meals in a fully equipped kitchen. All suites are also equipped with Hilton Family Exclusive alarm clock/radio with connection cable for personal MP3 player, laptop and other entertainment devices, large work desk with a comfortable, ergonomic Mirra chair by Herman Miller, two telephones with data port and voice mail, complimentary high-speed internet access, and 32 inch flat-panel HDTV. Our PrinterOn service enables our guests to send print jobs from laptops in their guestrooms directly to the hotel's 24-hr business center for pick-up at their convenience. We will start your day off with a complimentary full hot breakfast and when you are ready to unwind at the end of the day, feel free to join us at our welcome home reception Monday-Thursday evenings for a light meal and complimentary beer and wine. Why stay anywhere else when you can have value and all the amenities you need!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Homewood Suites by Hilton Nashville-Downtown is celebrated for its exceptional location, just a stone's throw from downtown attractions, and its lively atmosphere, with guests often enjoying the live music and inviting public spaces. While many travelers appreciate the cleanliness and well-equipped nature of the rooms, some have raised concerns about noise, maintenance issues, and whether the rooms offer good value.
Despite occasional slow valet service, the hotel is lauded for its amiable staff and commendable service. However, the cost of valet parking has been noted as steep by guests.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Friendly
Amenities
Satisfactory
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This is a clean well located to Broadway hotel that had the most reasonable pricing with very spacious rooms, including a kitchenette with microwave, stove, and full-sized refrigerator. They went out of their way to make our anniversary special.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CAROLINE DEARMAN, General Manager at Homewood Suites by Hilton Nashville-Downtown
Responded Jun 19, 2023
Dear AlanTucsonAZ, Thank you for taking the time to review the Homewood Suites Nashville Downtown! We are thrilled to hear our staff made your stay extra special. We hope to see you again when your travels bring you to Nashville!
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We unintentionally booked our stay in Nashville during the CMA awards so hotels were limited and expensive. We wanted to stay within walking distance of the music venues so selected this hotel and booked a suite.
Upon arrival, staff was very friendly, professional and accommodating. I arrived before the actual check in time and without hesitation they offered me my room since it was cleaned and ready to go.
The room was apparently heavily used. At first glance everything appeared to be new, however, there were multiple stains on the couch and chairs in the living room area. The TV, kitchen appliances were all in working order and the kitchen had minimal but sufficiently stocked supplies. The sleeper couch was unmade and I needed to request a blanket and make the bed.
The toilet and shower were in a small room, separate from the bathroom sink. No vent in the bathroom so taking a shower was equivalent to taking a steam bath. Don't understand the lack of vent or fans in small shower areas.
The building was originally a bank (I think that's what I was told) and the interior is shaped like an atrium. However, the rooms have windows but no doors or access to the balcony area outside the rooms.
Breakfast is included and the breakfast room is large and comfortable. A very good selection of food and the staff was friendly. There is also a bar near the front entrance. Bartender was also very friendly.
As far as the location to the downtown bars, restaurants and nightlife, it's a short walk down the Broadway where all the action is, but a steep walk back to the hotel. And we had to dodge several homeless people sleeping on the vents on the sidewalks near the hotel. This is not something they can control, but something to be aware of. The neighborhood felt safe (a bit deserted late at night) but as with any large city with a high tourist population, vigilance is key. The front doors are locked so only guests can enter after a certain hour. A necessary security measure.
This was close to a 5 star rating but the stained furniture just keeps it slightly out of the 5 star range.
Would absolutely stay here again.
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Date of stay: November 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carolyn Johnson, Sales at Homewood Suites by Hilton Nashville-Downtown
Responded Jan 20, 2022
Let me start by thanking you for letting us know about your recent experience at our property. We value our guests' feedback and use that to do everything possible to create an enjoyable experience for each of our guests. Responses such as yours are also a great reminder that our guests notice our staff's efforts. We hope to see you again. Again, thanks for taking the time and have a great day!
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What an amazing individual. Upon entering the breakfast area, I was immediately greeted by Ron Sandifer who made my visit extra pleasant. Everytime I saw him he always appeared to be willingly helpful in assisting me of putting up my used plates and utensils; and may I add that he always did so with a smile 😁. Moreover, this man deserves high recognition in whatever his employer may allow, he indeed goes above and beyond to ensure that each individual is thoroughly enjoying their meal. I will indeed be back again. Thanks again, Ron.
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DeisyAmerico-HWS, Front Office Manager at Homewood Suites by Hilton Nashville-Downtown
Responded Jan 17, 2020
Thank you so much for sharing your experiences with us. We love when our guests have a great time and let us know know how we are doing! I will gladly share your review with the team! Thank you so much and see you soon.
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The hotel is undergoing renovations on one side but that is very apparent in the side that is still in operation. The lobby is cramped. At check-in, one was surrounded by suitcases of departing guests who were keeping them in the luggage room. The elevators are old, some of the buttons did not light up. My room was not numbered. And one day, the housekeeping was not done until late in the day when I had to decline the service and signed a paper saying that I had declined. The breakfast was on the sixth floor in a large dining room and the selection was the usual food but included fresh uncut fruits and yoghurt. This is an old building with high ceilings but needs a good sprucing. It is well located in the downtown area. Staff were friendly throughout even though the front desk clerks were unable to give the simplest of directions to major downtown attractions. One day, it rained heavily and an umbrella was loaned to me. That was a very useful amenity. On checkout day, the key to the room did not work at 12 noon and I had requested a late check out. I had to come down and get the key validated which the clerk was happy to do. The corner room I was given was not conveniently designed with a small desk and the kitchen in a dark corner. Bathroom was clean with bright lights and ample towels. Overall, the stay was fine but I was not impressed.
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Date of stay: February 2020
Location
Cleanliness
Service
Trip type: Traveled on business
Room Tip:High floors will help you escape the noise from the street and construction sites outside
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Compass02304568362, Front Office Manager at Homewood Suites by Hilton Nashville-Downtown
Responded Feb 18, 2020
Let me start by thanking you for leaving your feedback regarding your recent stay at our property. I would like to sincerely apologize for the inconveniences you experienced during your time with us. We strive to ensure each and every guest experience is satisfying, so please know that we are taking your feedback to heart and will use it to focus on improving. We really do appreciate you bringing this to our attention, and I can ensure you that once our renovation is completed, the issues stated will be solved. It is our hope that you will give us another opportunity to serve you.
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Spacious room 10 minutes from the Ryman and Broadway. The rooms are laid out so the bed is far away from any hallway noise. The staff gives excellent friendly service. Breakfast is well done by an always smiling pleasant David with a good selection of foods and variety from day to day.
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Date of stay: February 2020
Value
Cleanliness
Service
Room Tip:For the quietest room get one facing the parking garage. This means there is no view - but who...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Compass02304568362, Front Office Manager at Homewood Suites by Hilton Nashville-Downtown
Responded Feb 18, 2020
Homewood Suites Nashville Downtown strives to provide guests with an environment they can enjoy, feel comfortable and want to return to. We are glad to hear we did that for you! We wish you well in your future travels and hope you will visit us again next time you find yourself in Music City!
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Enjoyed our stay room was perfect and food and coffee amazing. We took the time to speak with the gentelmen who picks up after the food area David Nieves and its wonderfull to run into happy employees who try harder to make our stay better and promote the company he works for. I wish i had 10 employees like him. Director of Miami International Logistics LLC.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Compass02304568362, Front Office Manager at Homewood Suites by Hilton Nashville-Downtown
Responded Feb 18, 2020
Thank you for taking the time to offer your feedback about your stay. We strive to provide excellent and friendly customer service in an effort to make our guests feel perfectly at home. Comments like yours are great morale boosters and remind us why we are in this business. I will definitely be passing on your kind words to David and our entire staff! We hope to see you again if you pass this way in the future!
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I can only give a review on how we’re treated by the Night mgr and not the room itself as we were unable to stay. We arrived in Nashville late after a long travel day with 3 children only to be told they could not find our reservation. After about 45mins they informed us that our reservation was canceled. They didn’t know who or how or when it was cancelled. Mr King (the mgr) told me he was sorry but they didn’t have any rooms as they were sold out. It was now almost midnight. He advised us to try another hotel a few blocks away. We showed him our email from booking (2days prior) confirming our room and also call booking who still showed our room confirmation. He then told us that our room was canceled through the app weeks ago. We never canceled our room. No parent in their right mind would fly to another state in the middle of the night with 3 children one of whom is Autistic with special needs without a hotel reservation!! I was told by arrogant and ever so rude Mr Daniel King that he “wasn’t able to help us and to have a nice night” basically showing us the door and kicking 3 women and children out on the dark street in the early morning hours with no transportation or place to stay. There was another employee (Kennedy) who tried his best to help us find another room, I called Hilton customer care but because it was so late I wasn’t able to get a resolution. I personally called another Hilton 1/2 mile away and spoke with the Mgr there who said this was ridiculous the way we were being treated and told me to have Mr King give us a walk letter and they would accommodate us. Mr King refused, it was absolutely no help even ignoring me looking down wiping the counter when I tried to speak with him. I finally was in tears calling everywhere trying to find a room for my children who at this point were sleeping in the lobby on chairs. I called Tony the Mgr at Hilton Downtown Nashville. Who told me to come to his hotel and he would help us. So we walked 1/2 at 1am with 3 kids pulling our suitcases down broadway in Nashville in the dark passing bars and drunks avoiding vomit and ladies of the night. We arrived at Hilton Downtown and Tony got us s room. Even gave my kids a pizza since they hadn’t eaten since our flight and we’re hungry and exhausted. We are still trying to get a resolution with Hilton because the new room w is almost 3xs the price. I feel like no matter who/what or why our reservation was canceled there is no excuse for the way we were treated by Mr Daniel King. We were 3 women traveling with children (including a special needs child) with no place to go and we’re turned out in a strange town in the middle of the night early morning hours. He could have helped us find a place to stay and a resolution but was to worried about proving that we canceled the reservation than helping us.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carolyn Johnson, Sales at Homewood Suites by Hilton Nashville-Downtown
Responded May 4, 2022
Hi Ms. Brown. Our deepest apologies for what you encountered at our property. This is unacceptable. Due to the nature of the complaint, please contact our Assistant General Manager, Kevin Clark, at 615-742-5550 to resolve the issue immediately.
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This location was absolutely amazing. I came into Nashville on July 23 due to my husband being in a horrific accident while he was out of town & was staying at the ICU at Vanderbilt Medical Center. I stayed at this location just over a month; the staff at this location went above and beyond for me. They worked with me on extended stay rates as well as made sure I ate everyday. It was nothing for the front desk to ask how my husband was that day when i would drag myself through the lobby after a long day at the hospital or ask if I had fed myself. In addition, the hotel was so clean which was reassuring during the times of COVID. They had hand sanitizer located through out and mask in the lobby for customers. The laundry room was nice for my extended stay as well as the gym. I would recommend this location to anyone that wanted to stay in Nashville!
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Date of stay: July 2020
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CAROLINE DEARMAN, Owner at Homewood Suites by Hilton Nashville-Downtown
Responded Apr 12, 2024
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.
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This Homewood Suites is absolutely beautiful. My husband and I stayed here on our road trip through the South. This is very comfortable and clean. I will say that we were surprised upon check in to see that the dishwasher was full and the clean dishes were not put away. I called housekeeping and they brought up paper products to use if we were not comfortable using the clean dishes. They said they don't put them away so that you know they are clean and no one has touched themselves because of Covid. I found this practice confusing because we had stayed in a Homewood Suites less than a week before and that was not how it was done there. Consistency through the brand would be helpful.
The other thing to note is that this is not as spacious as a typical Homewood Suites. It worked well for the two of us, but a family of four might be cramped
Easily accessible to good restaurants and full activities.
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Date of stay: October 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel will be great once the construction is finished. The staff is very helpful, friendly, and professional. Unless you like staying in a dark, cave-like environment, stay away from rooms X16-X20. They face the cement parking garage, with lights on all night and cars coming and going. Internet on the 3rd floor was unacceptable but elsewhere, it's fine. (Staff accommodated a move from the X19 room after day 1, which made a huge improvement.)
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Homewood Suites is an extended stay brand.
With that concept, we can accommodate guests for an extended period of time and with that we need to accommodate pets too.
All Homewood Suites are pet friendly and we have a one time only $75 non refundable pet fee.
United StatesTennesseeDavidson CountyNashvilleDowntown Nashville
NUMBER OF ROOMS
121
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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