My wife loves crab. We went to two restaurants in Baltimore while we were in the DC Metroplex so she could have her fix of crab. She is particularly fond of King Crab Legs, and since Crabfest was advertised at Red Lobster, we decided to...see how well they could do on this day.
We have tried not to go to this location since the level of service has been spotty at best, but figured we'd try one more time.
We both ordered, with my wife getting the Crabfest Trio. When her food arrived, it wasn't the meal she ordered, so she was told it would be a quick fix. But then, when I wanted to begin to shell my crab legs, we were told they had no "Crab Crackers".
The waitress told us they had all been stolen or thrown away. The manager, who seemed to not have anything to do, was not helpful nor interested in the plight of the customers.
My wife worked at this location when she was in high school. At that time, they would do all they could to accommodate the customer. And I know that seafood shell crackers are at most $2.00 per. Why couldn't someone go to Kroger or another retailer and buy some more?
It was one of the worst dining experiences I have had.More