TOBY CARVERY, Washington - Emerson Rd - Menu, Prices & Restaurant Reviews - Order Online Food Delivery

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3.5

1,396 reviews

Excellent

508

Very good

342

Average

230

Poor

155

Terrible

161

Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Lynn Mills

Liverpool917 contributions

Great Food and Staff

May 2024 • couples

First, I want to give our server, Lauren, a shout-out. Thank you, Lauren, for looking after us on Friday. Four of us travelled from Liverpool to visit Beamish. I am a Tob fan and live your meals. Lauren was very helpful and a credit to you guys. Our roast was tasty as always from a Toby. We popped back this morning for breakfast, which, too, was delicious. We are back in September, so we will be eating with you guys.

Written May 18, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

General Manager A

Scouse_mouse_2000uk, we are so pleased you enjoyed your visit to Toby Carvery Washington! We will certainly pass those comments to Lauren and cant wait to greet you again in September Thanks Donna

Written May 23, 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rose S

Chester-le-Street49 contributions

A midweek treat!

May 2024 • solo

Was sitting at home, fancying a roast dinner on a weekday. A quick Google, and I'm now a happy bunny. Lovely meal, friendly and helpful staff, especially Chris and Karen. Will definitely be back!

Written May 15, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

General Manager A

Rose S, we are so pleased you enjoyed your visit to Toby Carvery Washington! ill make sure to pass along your comments to the team Hope you have a lovely day

Written May 20, 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Fay G

2 contributions

Great visit

May 2024 • friends

Great service and friendly welcome from Karen and chris, lovely carvery the roast potatoes were lovely and crispy all round great service

Written May 15, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

General Manager A

Hi Fay G, thank you for taking the time to leave a review for us at Toby Carvery Washington. We're happy we could meet your expectations! I will ensure i pass your comments onto Chris & Karen for them to see Have a great week Regards Graham

Written May 24, 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

sampye99

Sunderland3 contributions

Friendly lunch

May 2024 • couples

Our server was Ellie, and she was an absolute joy, I’m not sure I’d have a smile on my face like she did if I had to stay inside with weather like this, didn’t catch the carvers name but also a lovely fella, food is exactly how we expect it to be when going to a toby but this might be our new regular <3

Written May 11, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

General Manager A

Thank you so much for leaving such a great review! I will ensure to feedback your kind words to Ellie! I hope you have a great day and hope to see you again soon! Sam

Written May 15, 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

KB-U3A

Newcastle upon Tyne3 contributions

Grossly mislead

May 2024 • family

Went to Toby Carvery Washington tonight as I had a £10 birthday voucher sent me on an E.mail stating that it was to be used on a spend of £25 or over. On arrival we showed our voucher and were told it would be deducted off our final bill. The menu on the table was a set two or three course menu. At no point was it ever pointed out that this was a promotional menu. It certainly didn’t state that. On receiving our final bill the total was for 2 full price meals and deserts as opposed to the set menu price. Other guests agreed that we had not got the deal we thought we were getting and suggested the manageress could give us a goodwill gesture as we are pensioners and were extremely upset by the treatment. No goodwill gesture and not able to speak to the general manager until the middle of next week. Have been a regular customer at this establishment since it first opened. Will not be returning.

Written May 9, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

General Manager A

Hi Kb-u3a, I have messaged your in response to your private message regarding this matter. Regards Melissa

Written May 11, 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jacqui R

3 contributions

Great all around

May 2024 • couples

Emily and James were friendly and the food was great. We have just got off a plane and this was the perfect spot to fill up and save the dreaded food shop for another day.

Written May 8, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

General Manager A

Jacqui R, we are so pleased you enjoyed your visit to Toby Carvery Washington! ill make sure to pass along your great comment to the team Hope you have a great day

Written May 9, 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

townsendi

8 contributions

Great place to visit before our trip to Beamish Museum

May 2024 • family

Very convenient for where we were staying at the adjacent Premier Inn. Lovely food and excellent service from Melissa. Would highly recommend.

Written May 2, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

General Manager A

Townsendi, thank you so much for the positive review! Melissa will be happy to read your comment and and appreciate the excellent feed back for her. We hope you visit again soon Donna

Written May 3, 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Paul Richard C

2 contributions

Food for belly

Dec 2023 • family

Brilliant fast fresh service food lush hot fresh staff amazing loved getting stuffed varity of food vegatables lush love the roast potatoes

Written April 30, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

General Manager A

Hi Paul Richard C, thank you for taking the time to leave a review for us at Toby Carvery Washington. We're happy we could meet your expectations! King Regards Donna

Written May 1, 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

schleich F

Sunderland2 contributions

The amazing Toby carvery

Mar 2024 • couples

Lovely carvery good customer service, tasty gammon and mash potatoes. The veg is good and the refills are nice 2. Will defo come back I loved it so tasty!!

Written April 27, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

General Manager A

LOVE this! Thanks for taking the time to let us know how your visit went. Its great to hear you had a great time. Have a lovely week! Melissa :)

Written April 30, 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

natal85

Washington64 contributions

Avoid unless you enjoy tasteless food

Apr 2024 • family

Food is just so bland, my son had the kids pasta which was awful, I had the cheese sandwich which again was awful with dry bread and very little tasteless filling and the carvery again was tasteless. Unfortunately it's my old dads favourite place so im made to go but every time it's just a disappointment and I leave feeling sad.

Written April 17, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

General Manager A

Natal85, it is disappointing for us to hear that your experience was anything less than great. On your next visit please approach a manager if everything is not to your satisfaction as we strive to make sure our guests leave happy Kind regards Donna

Written April 19, 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

46010xbGD

County Durham17 contributions

Great experience

Apr 2024 • family

Friendly staff and some tasty wholesome food to be ate here, highly recommended. Server Karen made us feel welcome and had time to explain how things work. The carver James dished up a large portion for our king size plates

Written April 16, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

General Manager A

Thank you so much for leaving such a great review! I am so glad Both Karen and James were able to make your experience better! I hope you have a great day and we look forward to welcoming you back soon!! Sam

Written April 17, 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jackie F

58 contributions

Disappointing Breakfast

Apr 2024 • couples

Came here for breakfast while staying at the Premier. As we were paying asked what we wanted to drink, asked for a cappuccino as I was given an empty mug i assumed there must be a machine, not the case a choice of mediocre filter coffee or tea. Where is the coffees listed on the menu. Also no orange juice unless you pay extra. Buffet breakfast was disgusting, rock hard bacon, look warm beans and half cooked black pudding.

Written April 13, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

General Manager A

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our filter coffee is refillable on a morning with breakfast and our cappuccinos do come from a machine behind the, this machine has been out of action for a few days but this should of been explained at the time of ordering. you are correct that orange juice is available but at an extra charge, I can only apologise that the breakfast was not up to our usual standards, there is always a duty manager on shift who would be happy to change anything you are not satisfied with, we always want to make sure our guests leave happy and ensure the will return, moving forward we make sure we consistently check the quality of the food on the carvery deck. Have a fantastic day, Donna

Written April 15, 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Shantelle M

1 contribution

Brilliant experience

Apr 2024 • family

Amazing service from Teigan, very polite and professional! All needs were met and it was lovely to be served with a smile. No issues at all. Perfect visit! Thank you Teigan Great service from the carver James also, very helpful. Thanks

Written April 10, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

General Manager A

Shantelle M, we are so pleased you enjoyed your visit to Toby Carvery Washington! ill make sure to pass your amazing feedback to Teigan hope you have a great day

Written April 12, 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ellie - Mai L

3 contributions

Stunning

Apr 2024 • family

Our server Mel was wonderful what a breath of fresh air, lovely food and great atmosphere. Chris the carver was very polite and friendly would definitely come back!

Written April 8, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

General Manager A

Hi 568elliemail, We are over the moon that you enjoyed your visit to Toby Carvery Washington! Your words will be passed onto Mel and Chris - they will love it as much as we do! We're looking forward to your next visit with us! Kind regards, Jurgita

Written April 11, 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Philipo442

Sunderland186 contributions

Shocking!

Apr 2024 • couples

Cold & Tasteless, ate a few spoonfuls and couldn’t eat the rest shocking roast dinner worst i’ve ever had anywhere , Yorkshire was cold gravy no taste and no substance , , waitress asked myself and my wife were we having a rest as plate was full not touched we advised no we were finished for reasons given she said she would let the chef know however we were still charged full price for Bank holiday Monday £13 per head ! for a few mouthfuls of cold food

Written April 1, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

General Manager A

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Sam

Written April 5, 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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