- What is BBM Enterprise?
- Setting up BBM Enterprise for use in your organization
- Set up BBM Enterprise
- Existing BBM Protected users: switching to BBM Enterprise
- Migrate from Enterprise Identity management to BlackBerry UEM management
- Accessing BBM Enterprise from more than one device
- View or edit your BlackBerry ID
- Reset your BBM Enterprise password
- Reset your BlackBerry ID
- Change your BBM Enterprise status or profile
- Switch to dark theme
- Chats in BBM Enterprise
- Start a chat
- Forward a message
- Record a voice note
- Add a message to favorites
- Send a timed message or picture
- Copy or email a chat
- Pin a chat
- Retract or delete a message or chat
- Clear a chat
- Hide a chat
- Start a BBM Enterprise group chat
- Start a group chat
- Add more people to the group chat
- Assign administrator privileges to a group chat participant
- Add a profile picture to a group chat
- Add a picture or file to a group chat
- Change the group chat subject
- Clone a group chat
- Mention a participant in a group chat
- Remove a participant from a group chat
- Turn on priority notifications
- Add a chat shortcut to your home screen
- Conferencing with BBM Enterprise
- Managing contacts and groups in BBM Enterprise
- Transferring your BBM Enterprise contacts
- Add a BBM Enterprise contact
- Show your BBM Enterprise PIN or barcode
- Verify your keys with a contact
- Resync keys
- Send a key exchange passphrase to a contact
- Cancel a key exchange
- Delete a contact
- Search for coworkers who use BBM Enterprise
- Troubleshooting: I can't add a BBM Enterprise contact
- Organize your contacts
- BBM Enterprise: Frequently asked questions
Reset your BlackBerry ID
BlackBerry ID
If you can't sign in to
BBM Enterprise
and you can't reset your BlackBerry ID
password, you can choose to reset your BlackBerry ID
.
Any data that is associated with your
BlackBerry ID
, including your BBM Enterprise
contacts, is deleted when you reset your account.- Tap
> 
> Account. - Tap yourBlackBerry ID.
- TapForgot passwordand enter the verification code to continue.
- TapDelete BlackBerry ID Account.
- InBBM Enterprise, on theCreate Accountscreen, sign up forBBM Enterpriseusing the same email address. TapCreate Account.