Skip the queues by Checking In!

Learn about the safety measures we have put in place to make travelling with Scoot a safer experience

Airport check-in

Scoot’s check-in counters open 3 hours before scheduled departure for B787 flights, and 2.5 hours before scheduled departure for A320 and A321 flights. They close 60 minutes before scheduled departure with no exceptions.

All guests are strongly advised to arrive at the airport at least 120 minutes before departure so you may complete check-in procedures on time.

Scoot's check-in counters at Singapore Changi Airport are located at Terminal 1. Please check the Flight Information Display System for your flight and check-in row.

Eligibility for Web and Mobile Check-in

Website	Mobile App
Check in online between 48 hours and 1.5 hour before departure. ^*Except for flights: Singapore to Jeddah, departing Jinan, Shenyang, Xi'an, Ningbo, Haikou, Nanning, Nanchang and Kunming
Bookings made through flyscoot.com, Mobile App, WeChat, Chatbot, Scoot Call Centre or 3rd party travel websites (e.g. Expedia)
Bookings that do not include: Multi-city booking Guests who require special assistance(e.g. wheelchairs, extra seats, visual or hearing impairments, etc.) Journeys with connecting flights on Scoot's Partner Airlines Standby or staff duty travel bookings Guests who have purchased MaxYourSpace Guests who are awaiting confirmation of their MaxYourSpace or Bid for ScootPlus requests Pregnant guests Guests travelling with infants

Web Check-in

Long lines… ain’t nobody got time for that! You can now check-in online for Scoot flights before arriving at the airport. Web check-in is available from 48 hours to 1.5 hour before flight departure. For eligible flights*, you can opt to download and print your boarding pass at home or have it on your phone as a digital boarding pass!

If you hold an e-ticket number starting with 618 or 668, and your flights depart from and return to the same origin (for example, Singapore to Bangkok outbound and Bangkok to Singapore inbound only), you may be eligible for web check-in for Scoot flights.

What's more, with the Scoot-to-Gate service, you can skip the counters and head straight to departure immigration (if no document checks are required, of course). Find out more below.

Web Check-in: 7 Simple Steps

Go to checkin.flyscoot.com. Enter your booking reference and last name for the flight you are checking in. Your booking reference can be found in your booking confirmation email or flight itinerary.
Pop in your passenger information, as required.
Pay attention to the baggage restrictions and prohibited and dangerous goods information.
Confirm and complete the web check-in process!
For eligible flights^*, you can opt to download and print your boarding pass at home or have it on your phone as a digital boarding pass!
Prepare any travel documents you’ll need, pack your bags and get outta here!

* Find out if web check-in (WCI) and Scoot-to-Gate are available at your departure airport. Do note that due to regulatory requirements for document checks, Scoot-to-Gate may not be available to travelers.

Still have questions? Click here for our FAQs.

Bag drop and document checks

All guests who have checked in online and need to drop their checked baggage or have their travel documents verified must proceed to Singapore Changi Airport at least 120 minutes before departure.

Guests with baggage please refer to this.

Guests without baggage please refer to this

Please have your printed boarding passes and any necessary documents ready!