Gregg Smith Ford Lincoln

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(40 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(40 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Greg Smith Ford Lincoln Rocks!

I have been shopping around for a fair price on a gently used 4x4 truck for a few weeks when I found a pre-owned truck on Greg Smith Ford Lincoln website. The price was lower than many comparable vehicles on other dealer websites and below NADA value. Seemed too good to be true, but when I saw and test drove this awesome truck I was completely impressed! My salesman Dwayne gave me a $400 military discount on top of an already low "out the door price"! The entire Staff was extremely friendly and helpful and I won't buy a vehicle anywhere else except Greg Smith Ford Lincoln! Thanks!!! Technical Sergeant Matthew Ruggiero, USAF

Dealer response

Thank you for your business!! And your service to our country!!

5.0

Great help !

The staff was very helpful. Even let me take a car home to show my wife. Wife didn't like the interior color so they shopped for me and found a couple of choices that could work. I have not purchased yet do to unexpected circumstances but to plan to use Greg Smith when ready to buy.

Dealer response

Thank you for your time!!

5.0

Greg Smith Ford is the best Ford Dealer in America

My husband and I started our search for a new vehicle. We knew we were going to purchase a new Ford. We contacted another dealership and had a very unpleasant and costly experience with them, only to find out they were very deceitful. At that point, we contacted Greg Smith Ford, quite apprehensively, I must add, and WOW!!! We were treated like royalty. We talked with Greg Smith personally, who followed our entire experience. They didn't have the car on their lot that we wanted, but after telling them exactly what we wanted, Dwayne Compton, the sales manager and Greg located us the exact 2012 Ford Fusion that we dreamed of. Greg, personally went and picked up our new vehicle. The entire staff at Greg Smith Ford was amazing to deal with and made our purchase a very pleasant and enjoyable experience. Ken and I would highly recommend Greg Smith and his entire staff to anyone looking to purchase a vehicle.....new or used. They put the true meaning in "Going the extra mile" to service their customers. Greg Smith Ford you have restored our faith and made us very happy, satisfied customers. Thank you all!! We love you!!

Dealer response

Wow! We certainly appreciate the kind words. It was a pleasure doing business with you. We are sorry you had a bad experience with another dealer. We are happy we could help you out. Thanks again.

5.0

Great Experience

I purchased a used car from this dealer sight unseen and had the vehicle delivered to MN. My experience was very positive as I found the dealer to be straight forward, honest, prompt and a pleasure to work with during the transaction. I would recommend them based upon my personal experience.

Dealer response

Thank you so much! It was a pleasure doing business with you. We strive for customer satisfaction and it makes our day to hear we are doing things right. Thanks again, Brian

5.0

Everything you expect

From the moment we drove onto the lot, we were treated courteously without being over-pressured. The dealership had more than enough selection and with the help of a salesman, we test drove the perfect automobile to fit our needs. Our trade-in and purchase was handled efficiently and honestly. I will visit this location for my auto needs in the future.

Dealer response

Thank you so much for your business and your positive feedback. We do not stop at the sale of your vehicle, if you ever need anything give us a call we would love to be of service to you. We also know that when you are in the market for a new vehicle we have to EARN your business again.

5.0

Great Dealership to Work With

Very easy to work with and overall great people...

Dealer response

Thank you so much for your feedback Travis. We appreciate your business and we know you will love your Escape. Give me a call or shoot me an email if you need anything!!

5.0

Great Customer Service

Our customer service rep, Josh, addressed any concerns we had purchasing my used car and that's why we purchased my husbands truck from him 3 months later. He does what he says he is going to do. Thank you Josh!

Dealer response

It was an absolute pleasure serving both of you. If you guys ever need anything just give me a shout!! Tell everyone you know that is looking for a car to come and see me!!

5.0

Drove 1000 miles to this Dealership

It was well worth the drive from PA to MO. Josh Wagner, our Salesman was wonderful. The dealership was quaint and comfortable. The entire staff that we interacted with were all great. We would even consider the drive again to purchase another new car even with the distance we traveled. The entire experience was good right from the first e-mail inquiry to the drive off the dealership lot. I would highly recommend this hometown atmosphere Ford Dealer to anyone regardless of how far away you are.

Dealer response

That Mustang found the best home that it could have asked for!! No one will take care of it like you will. Let me know when you are closer to looking for a Taurus for your wife!! I know she will love them.

5.0

Gregg Smith

I had an excellent experience with Gregg Smith Auto. They worked with me and bent over backwards to satisfy me and my make my purchase worth coming to their dealer ship. Josh Wagner was an excellent salesman. Even going as far to stay late to accomodate me. I would and have recommended Gregg Smith Auto to my family and friends. They are amazing!!!

Dealer response

Thank you so much for the positive feedback. We really appreciate you!! If there is anything I can do for you, please do not hesitate to contact me.

5.0

I started my search for a new vehicle on line. Of the...

I started my search for a new vehicle on line. Of the four dealers I contacted, Gregg Smith Ford was the only one that got back to me. The salesman I dealt with was very knowledgable, and not at all put off by the fact that I wanted to order my new Milan instead of taking one off of his lot. I wanted to lease my car, and was introduced to the New Car Manager who spent close to an hour with me giving me all of the different leasing and purchase options. I agreed to a payment and term, placed the order and by the time the car came in, they were able to lower my payment and shorten the term, which they did without complaint. A lot of dealers might have left everything the same and made a little more profit. All in all, Gregg Smith Ford treated me honestly and were great to deal with!