Dear iirriirr, Thank you for taking the time to give us a review. We are very happy to hear that you enjoyed your stay with us at RISONARE Tomamu and that you were able to relax well during your time with us. Our services indeed strive to allow our guests to enjoy the excitement of skiing along with a comforting stay. We hope to welcome you back again sometime in the near future! Sincerely, Guest Relations Manager
Dear kenwanguk, Thank you for taking the time to give us a review. We are pleased that you were able to enjoy your time in our care, and that you had a relaxing stay. Our services strive to allow all of our guests a refreshing and enjoyable stay. We hope to welcome you back again in the near future! Sincerely, Guest Relations Manager
Dear kaishyangyou, Thank you for taking the time to review Hoshino Resorts RISONARE Tomamu! We are happy to hear that you had a positive stay with your family. It is great news that you found the ski area and food options satisfactory! Our services strive to provide a traditionally Japanese experience in a modern, comfortable atmosphere. We have a variety of accommodations, each with their own “unique touch,” and we do hope to welcome you back to one of them soon! Sincerely, Guest Relations Manager
Dear yedda777, Thank you for taking the time to review our property. We regret to hear that your recent visit did not meet your expectations. Your feedback is much appreciated. We strive to provide the best service, and guest comments allow us to continue to improve and offer the experiences expected. Best regards,
Hi, it is quite far and since we travelled in a group we hired a van for heading to the airport.
The hotel has shuttle bus taking you to the nearest JR station. Otherwise they can also reserve taxi for you and i was told the wait time for taxi is around 30 minutes.
