Protecting the future of travel
At Qantas, we recognise that climate change is a significant issue for the aviation industry. That’s why we’re committed to achieving net zero emissions by 2050.
Find out more about our sustainability initiativesUpgrade your web browser for an enhanced experience. Upgrade my browser.
At Qantas, we recognise that climate change is a significant issue for the aviation industry. That’s why we’re committed to achieving net zero emissions by 2050.
Find out more about our sustainability initiativesUnlock exclusive deals on tours and activities across Australia with your Qantas airline ticket. Book now and experience Australia with the people who know it best.
Unlock your Qantas Passenger PerksBook an international Economy flight to Australia or New Zealand through Qantas Explorer and you can save on a multi-city booking for flights around each country.
Find out more about Qantas ExplorerWith crystal-clear lakes, towering snow-capped mountains and rolling green fields, New Zealand’s beauty is well renowned.
Plan your New Zealand city break
Thanks for helping us create a safe and positive environment for everyone.
Important Information
*Prices based on payment at qantas.com. Selected travel dates (and days) apply. Other conditions apply.
Corporate headquarters
Qantas Airways Limited (ABN 16 009 661 901)
Postal and company address:
10 Bourke Road,
Mascot, New South Wales, 2020,
Australia
French Office (administrative and commercial address only, closed to the public):
QANTAS AIRWAYS
15 rue des Halles
75001 PARIS
qantasfrance@qantas.com.au
Our preferred method for receiving complaints is through the Qantas Customer Feedback form.
You can also write to us at:
Customer Care
Qantas Airways Ltd
10 Bourke Road
Mascot NSW 2020
For any unresolved disputes, contact the Associations of European Ombudsman (AME):
AME Conso
197 Boulevard Saint-Germain
75007 PARIS
http://www.mediationconso-ame.com
Phone: 09 53 01 02 69