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Check-in General Terms & Conditions

  • Passports must have 6 months validity with valid visas. Non compliance will be denied boarding.
  • At the airport, Document Verification process is MANDATORY. Failure to complete this process may result in DENIED BOARDING.
  • Cancellation or Change of flight dates or refund request is NOT PERMITTED after completing the check-in process.
  • Disabled and infant passengers must check-in at the airport counter
  • Infants travel from 9 days old. Infant defined as up to 24 months of age
  • Passengers who arrange their own connections with other airlines MUST leave sufficient time for flight connections which may include terminal transfer or baggage reclaim and re-check-in. Malindo Air will not be liable for any misconnection with other airlines.
  • Purchase your Pre-purchase baggage, meals, seats before checkin at lower rates.
  • Refer to baggage entitlement, excess baggage rates, hand baggage and other baggage conditions

  • Check-in here


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  • ONLINE CHECK-IN
    • From 24 hours to 1 hour before departure
    • Ancillary purchases for baggage, seats and meals MUST be done before online check in.
    • Meals must be pre-purchased 24 hours before departure.
    • Bag Drop counters will be closed 1 hour (60 minutes) before departure and 30 minutes for ATR flights.
  • AIRPORT CHECK-IN
    • Reporting times for B737 operations at KLIA1
      • Checkin Counter open from 3 hours up to 1 hour (60 minutes) before standard time of departure (STD).
      • The boarding gate will be closed 15 minutes before standard time of departure (STD).
    • Reporting times for ATR operations at SUBANG SKYPARK AIRPORT
      • Check-in Counter open from 3 hours up to 30 minutes before standard time of departure (STD).
      • The boarding gate will be closed 10 minutes before standard time of departure (STD).
    • Late reporting at checkin counter or Boarding gate beyond the times specified will be denied boarding and treated as "No-Show" passengers.
  • KIOSK CHECK-IN @ KLIA1

    You can also check-in at Self Check-in Kiosk at KLIA!

    • Self check-in from 24 hours before your flights' standard departure time up to