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2021 Toyota Highlander Ratings, Pricing, Reviews and Awards | J.D. Power
The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
81
Out of 100
Quality & Reliability
Great
82/100
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Average
80/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Great
86/100
J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Average
76/100
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
Measured owner satisfaction with 2021 Toyota Highlander after 90-days of ownership.
Economy / range are rated higher than average for the segment
Consumers give good ratings for the vehicle's brakes
High ratings for smoothness of the vehicle's engine
Owners Don't Like
The problems experienced by owners of the 2021 Toyota Highlander during the first 90-days of ownership.
Getting in/out of the third row seats is rated as less easy than most vehicles in this segment
The second row seats are not as comfortable as some others in this segment
The experience of using navigation in the vehicle is rated lower than average
Performance Specs
Combined MPG
20 - 36
Combined MPGe
27 - 35
Horsepower
243 - 295
Transmission
1 speed, CVT w/OD, 8 speed, Automatic w/OD
Engine
Gas/Electric I-4, Regular Unleaded V-6
Drivetrain
All Wheel Drive, Front Wheel Drive
Available Trims
2021 Toyota Highlander Review
Overview
Get your family adventures going in a Toyota Highlander. Its do-anything attitude means your next favorite memory starts as soon as you get inside—and its comfortable interior means everybody stays happy. Choose from six models starting with the L and moving through the top-of-the-line Platinum. Wherever you’re headed you’ll have the power to get there—your Highlander’s 3.5-liter V-6 makes sure of that. And its 5 000-pound towing capacity makes sure everybody’s toys can come too. With three rows of seats that feel like they came from a Lexus up to eleven speakers Wi-Fi Connect and Apple CarPlay and Android Auto the journey might be more fun than the destination. And wherever you go you’ll travel with confidence—Toyota Safety Sense 2.5 sees to that. It’s standard equipment on all Highlanders. Choose from a variety of colors options and Genuine Toyota Accessories and build a Highlander that’s all yours. The Toyota Highlander. It’s ready to go places.
Technology
The Toyota Highlander is designed to keep you connected. Apple CarPlay and Android Auto compatibility brings your smartphone to a touchscreen display. Bluetooth adds advanced voice control and audio streaming. Available Dynamic Navigation tells you the best way to get where you’re going—and shows you points of interest along the way. Available Remote Connect4 lets your smartwatch find your Highlander in a crowded parking lot. Enable the Alexa function and you can start your Highlander from your living room by saying “Alexa start my car.” The Toyota Highlander. Stay in touch with the world.
Safety
Every Toyota Highlander comes with a comprehensive set of safety features. Standard equipment includes Toyota Safety Sense 2.5 a group of driver-assist systems that use cameras and radar to scan the road ahead and to the side. If there’s a car—or pedestrian—in front of you your Highlander will slow and even come to a stop if necessary. If you start to drift out of your lane your Highlander will let you know—and take corrective action if you don’t. The Toyota Highlander. It’s safety on four wheels.
Performance
Wherever the day takes you your Toyota Highlander has the guts to get there. Its 3.5-liter V-6 generates plenty of horsepower and torque so go ahead and flex your Highlander’s muscle— it’s capable of towing up to 5 000 lbs. The Direct Shift 8-speed electronically controlled automatic transmission maximizes acceleration and increases fuel efficiency delivering up to 29 miles per gallon. Available Torque-Vectoring All-Wheel Drive with Multi-Terrain Select takes your Highlander’s capabilities to the next level with a choice of four driving modes. The Toyota Highlander. Power that’s ready to go.