SuccessFactors vs Legion WFM
Last Updated:Our analysts compared SuccessFactors vs Legion WFM based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.
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- Digital Boardroom: The portal pulls data from multiple sources, giving executives in your company a comprehensive view across departments. What-if scenarios, ad hoc analysis and other tools help drive better decisions and inform business strategy.
- Skills Gap Solved: With access to continuous learning, employees can gain the skills needed to progress and fill any voids present in your company. This helps you shrink the skills gap and position your organization for future success.
- Global Capabilities: The software has features for managing a global workforce. Among the actions you can take are checking eligibility, controlling data in line with GDPR, managing work permits and visas, and complying with local labor laws. With insights thanks to real-time monitoring, your company can make smart decisions.
- Exceptional Employee Experience: Employees can enjoy access to real-time data on overtime, accruals and other information. They can also contact the HR department via tickets, phone, email or chat.
- Integerated HR: With SuccessFactors, you benefit from a unified platform for core HR processes via the Employee Central solution. The central platform connects with other modules for a streamlined, consistent HR experience.
- Mobile App: Take HR on the go with mobile options for several of the suite modules. Specifically, employees can view their information, access training materials, fill out timesheets and request time off.
- HR Extensions: The system includes a Time Management app from Kronos that helps handle the complexity of a global workforce. You can drive employee engagement and keep time management transparent.
- Accuracy: Make accurate demand forecasts according to time-based patterns like seasonality and holidays using a machine learning model. The model continually improves itself by monitoring forecast results and projections.
- Efficient Data Processing: Store and process large amounts of data without delays for better demand forecasting and improved overall efficiency using AI.
- Simplified Calculations: Automate the calculation of optimal labor hours based on expected demand and customer standards for smarter planning and scheduling.
- Customizability: Adjust tasks and roles according to business-specific requirements. Add information into automated scheduling to effectively assign responsibilities.
- Cost Control: Keep labor costs in check to stay within the organization’s budget.Create efficient schedules using AI-based computations based on business specifications.
- Improved Labor Efficiency: Assign suitable responsibilities to employees according to skills and locations, leading to better efficiency. Categorize employees with badges like key holders and service pro.
- Accessibility: Facilitate mobile-driven engagement where employees can indicate schedule and location preferences and access their schedules on the go.
- Core HR: Organizations gain a single HRIS for storing and managing employee data. The solution provides tools to engage with the modern workforce — contractors, freelancers and workers around the globe.
- Payroll: This feature allows companies to streamline payroll and benefits while staying compliant with local and international regulations. The self-service element gives employees easy access to their information.
- Time and Attendance Management: Automate time-consuming tasks such as tracking time and absences, as well as bring efficiency to scheduling. The system also automates time and pay calculations.
- Recruiting and Onboarding: Position your organization for success by hiring the right people at the right time. The recruiting solution includes relationship and applicant management tools alongside global sourcing. With the onboarding solution, your company can provide a process for every new hire that’s engaging, personalized and streamlined.
- Learning and Development: Organizations can tap into a range of learning tools via the LMS component. The solution also provides succession management and career development components to help organizations prepare for the future.
- Performance Compensation: Track employee performance to pick out top talent while providing feedback to help every employee set and achieve goals. Managers can build compensation programs to reward top performers, and budget modeling keeps all your numbers in line.
- Workforce Planning: Using this feature, companies can combat talent shortages by strategically preparing for the future. Modeling and analysis features provide insight into financials and scenario-based outcomes. And with headcount planning, HR receives the information necessary to guide hiring plans.
- HR Analytics: SuccessFactors helps make sense of your company’s data and keep tabs on critical elements such as performance, turnover, diversity and more. Stay on par with peers with benchmarking capabilities and thoroughly analyze any HR data as broadly or narrowly as needed. Dashboards and reports allow users to explore data to pick out issues and understand trends.
- Demand Forecasting: Automate demand forecasting to ensure quality customer experiences.
- Offers automatic and accurate demand forecasts with ever-improving machine learning capabilities and integration of internal and external variables.
- Enables single-click creation of optimal labor plans.
- Generate what-if scenarios like new channels, seasonality and more for accuracy.
- Labor Optimization: Compute workload using AI and create task-based models efficiently. Integrate external data and access staffing guidance visualizations for convenient analysis.
- Automated Scheduling: Create optimal AI-driven schedules quickly. Simplifies labor compliance rules and business policies and ensures fair allocation of work. Access complete schedules and revision history.
- Employee Engagement: Lets employees decide when, how and where they want to work. Supports self-service shift swaps and time-off requests.
- Receive and/or claim offers for extra work.
- Handles scheduling and location preferences.
- Allows managers to approve time off requests and access forecasts on the fly.
- Attendance and Payroll Management:
- Provides alerts for compliance violations.
- Tracks inputs like overtime, meal premiums and more.
- Automatically computes premium pay and offers predictable pay.
- Auto-aggregates attendance records with schedules.
- Facilitates seamless clock-in and out despite network issues.
- Self-Service Analytics: Explore self-service data and create customized reports using ad hoc reporting. Create, customize and share dashboards to access actionable insights.
- Integration: Integrate seamlessly with third-party APIs using pre-built connectors in most HRIS and POS systems.
Product Ranking
#5
among all
HR Management Software
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User Sentiment Summary
SuccessFactors has a 'great' User Satisfaction Rating of 80% when considering 1616 user reviews from 5 recognized software review sites.
Legion WFM has a 'great' User Satisfaction Rating of 86% when considering 14 user reviews from 1 recognized software review sites.
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Synopsis of User Ratings and Reviews
User reviews of SuccessFactors as a Workforce Management (WFM) solution reveal a mixed bag of experiences. While many praise its comprehensive features and scalability, others face hurdles with implementation complexity and limited customization. Strengths shine in areas like centralized data and streamlined workflows. "SuccessFactors brought all our employee data under one roof," says one user, "making scheduling and reporting a breeze." Another highlights the improved time tracking, stating, "Cost-effectiveness soared after eliminating manual timesheets." However, the steep learning curve and integration challenges are frequent complaints. "The initial setup was a marathon," admits one reviewer, while another echoes, "Connecting with our payroll system was a headache." These roadblocks can hinder adoption and negate the efficiency gains. Compared to competitors like Workday and ADP, users appreciate SuccessFactors' depth of features. "We tried Workday, but it lacked the robust performance management tools SuccessFactors offers," shares a manager. The platform's adaptability is also a key differentiator. "ADP couldn't handle our unique shift patterns," says a retailer, "but SuccessFactors' flexibility allowed us to tailor it perfectly." Ultimately, SuccessFactors' success hinges on its ability to address individual needs. For complex organizations with dedicated IT resources, its powerful features and scalability can be a game-changer. However, smaller companies or those seeking a more user-friendly experience might find the initial hurdles outweigh the long-term benefits. As one user concludes, "SuccessFactors is a powerful tool, but only if you're willing to invest the time and effort to unlock its full potential."
Legion's user reviews paint a picture of a powerful, yet sometimes demanding, workforce management tool. Users laud its robust scheduling features, highlighting the drag-and-drop interface for effortless shift creation and the automated rule engine that simplifies complex scheduling needs. One reviewer gushes, "Legion's scheduling is like magic. It takes care of everything, from conflicts to overtime, and keeps everyone happy." However, some find the learning curve steeper compared to competitors like Deputy. One user comments, "It's not as intuitive as Deputy, but once you get the hang of it, Legion is much more powerful." This trade-off between initial ease-of-use and advanced functionality is a recurring theme. Legion's mobile app also receives mixed reviews. While some appreciate its convenience for employees, others find it clunky and lacking features compared to standalone timekeeping apps. This highlights a potential area for improvement, especially as mobile usage becomes increasingly important. Ultimately, Legion shines for businesses with complex scheduling needs and a willingness to invest in training. As one reviewer aptly puts it, "If you're looking for a basic scheduling tool, Legion might be overkill. But if you need something that can handle intricate requirements and grow with your business, it's a game-changer."
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