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Tanner SwansonAsked on May 17, 2024 at 4:09 AM
I have tried to get an email to reset my password and cannot get in, I have read all help support articles and none have remedied the situation. Please assist me in getting access to the account again.
We have sensitive information in this account that I desperately need access to for my work.
Thank you,
Tanner
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Chris_L JotForm SupportReplied on May 17, 2024 at 4:20 AM
Hi Tanner,
Thanks for reaching out to Jotform Support. After checking, I can see that your account is currently a Guest account. Guest accounts are temporary accounts with one-time login only. To create a new account, you can go to this link.
If the account in the issue is tied to a different email address, please provide the email address or username of the account in the issue.
Let us know if you have any other questions.