A Look At What You Get For Your Money

When it comes to luxury air travel, EVA Air’s business class offerings –​​​​ spanning both Premium Laurel and Royal Laurel Classes – set a high standard. Already known for its exceptional service, top-tier dining, and elite-level comfort, EVA Air aims to ensure that every passenger’s experience is nothing short of spectacular. As we look closer at what makes EVA Air’s business class a top choice for discerning travelers, we’re exploring what you can expect to get for your money.

Understanding EVA Air’s business class offerings

Premium Laurel vs. Royal Laurel Class

EVA Air provides two distinct business class experiences: Premium Laurel and Royal Laurel. According to EVA Air’s official description, each class offers unique features tailored to meet various passenger needs and preferences. At the same time, Premium Laurel Class focuses on spaciousness and comfort, while Royal Laurel Class emphasizes privacy and exclusivity.

The Royal Laurel Class experience

Cabin layout and seat specifications

Photo: Shutterstock | Markus Mainka

In Royal Laurel Class, passengers enjoy the epitome of comfort with fully lie-flat seats. As detailed by aerolopa.com, EVA Air’s seat configuration on their Boeing 777-300ER, for instance, features a 1-2-1 layout, ensuring direct aisle access for every passenger. The cabin’s design maximizes both personal space and privacy, allowing travelers to relax or work with ease. On the Airbus A330-300 aircraft, Royal Laurel is configured in a 2-2-2 layout.

In-flight amenities and services

Royal Laurel Class offers an array of top-notch amenities, including EVA Air’s amenity kit stocked with skincare products from renowned brands, comfortable loungewear, and noise-canceling headphones. EVA Air’s dedication to passenger comfort is evident in the plush bedding, and adjustable lighting settings, which help to create a restful environment en route.

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Premium Laurel Class highlights

What to expect in Premium Laurel

While slightly less opulent than Royal Laurel, Premium Laurel Class still offers a luxurious experience. Seats in this class are designed for comfort and functionality, featuring extra legroom and adjustable settings, as well as a touchscreen panel in-flight entertainment system.

Dining and Cuisine

EVA Air takes pride in its culinary offerings. Both Premium and Royal Laurel Classes serve gourmet meals prepared by top chefs. According to EVA Air’s menu descriptions, passengers can expect a blend of Western and Asian cuisine, with options ranging from classic Taiwanese dishes like Din Tai Fung to contemporary international fare. The airline also boasts an impressive wine list, carefully curated to complement the dining experience.

In 2015 and 2016, EVA Air’s inflight wine selections won the Gold Medal for Best Business Class Cellar at Business Traveller magazine’s prestigious Cellars in the Sky Awards. As of 2019, our champagne has received awards for Best Business Class Sparkling for seven consecutive years.

—EVA Air

Additional perks of flying business class with EVA Air

Lounge access and extra services

Traveling in business class on EVA Air grants passengers access to exclusive airport lounges worldwide, where they can enjoy pre-flight meals, showers, and relaxation areas. The airline also operates lounges at Taipei Taoyuan International Airport (TPE), Kaohsiung International Airport (KHH), and Bangkok Suvarnabhumi Airport (BKK).

• The EVA Air Infinity Lounge is the carrier’s standard business class lounge, and it’s available to all EVA Air business class passengers and all Star Alliance first and business class passengers.
• The EVA Air Garden Lounge is open to BR Infinity MileageLands – Diamond card members traveling on EVA Air, UNI Air, or Star Alliance flights. T
• The EVA Air Star Lounge is available to all Star Alliance Gold members.
• The Club is offered for BR Infinity MileageLands – Silver card members booking and traveling on EVA Air or UNI Air flights, and Star Alliance – Gold card members traveling on Star Alliance flights.

Additional services include priority boarding, special tags for expedited baggage loading and unloading, and an increased baggage allowance, adding to the overall convenience and comfort of the travel experience with EVA Air.

Customer service and feedback

Customer service is an integral part of the broader in-flight experience, which goes beyond the physical comfort provided by seats and meals. EVA Air focuses on how its crew members interact with passengers, respond to their needs, and manage feedback directly impacting the overall perception of quality and luxury in business class. While physical amenities can be easily matched or compared across airlines, the quality of service and customer care often become the defining factors that set an airline apart. Additionally, EVA Air values passenger input and continually seeks to refine and enhance its service based on this data.

Comparing EVA Air with other airlines

How EVA Air stands out

Photo: EVA Air

When evaluating the competitiveness of EVA Air’s business class, it’s helpful to examine how it compares with similar offerings from other top international carriers such as Singapore Airlines, Qatar Airways, and Cathay Pacific (each of whom is renowned for its business class services):

• Seat Comfort & Privacy
  • EVA Air: Features the latest generation of reverse herringbone seats that recline into a fully flat bed, providing each passenger with direct aisle access & enhanced privacy due to seat orientation & design.
  • Other airlines: While airlines like Singapore Airlines and Qatar Airways also offer lie-flat seating with direct aisle access, EVA Air’s seats compare favorably with additional storage space and ergonomic design.
• Customer Service & Attention to Detail
  • EVA Air: Crew members are trained to provide attentive, personalized service. The airline’s staff training focuses on cultural sensitivity and proactive service, which means anticipating passenger needs before they have to ask.
  • Other airlines: Although airlines like Singapore Airlines are also famous for their excellent service, EVA Air’s consistent recognition in customer service rankings highlights its particular strength in creating a welcoming and pleasant in-flight atmosphere.

Is EVA Air’s business class worth it?

Making an informed decision

EVA Air presents a compelling option for passengers weighing the benefits of business class travel. From their official cabin class descriptions, it’s evident that EVA Air wants to highlight personalized service and attention to detail. Combining luxury, functionality, and exceptional service, the airline is geared toward providing a travel experience that justifies the investment.

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Have you flown with EVA Air in Royal Laurel or Premium Laurel Class? Did you notice if the crew members were meticulous, discreet, and professional? Join the conversation below to share your experiences.