Ryan gave me such an amazing experience for jungle island’s VIP tour. He and his team catered to my requests and truly went above and beyond what was meant to be in the package. For example, i was more interested in capybaras then kangaroos, and they made it happen without me having to ask on the day of my visit. A+ for proactiveness. As for the zoo itself, it is more than evident that the animals are very well cared for. I was fortunate that, on the day of my visit, no one else was on my tour, so i got undisturbed one-on-one time with all the animals without the interference of other people. If it helps, i went for the the Tuesday 12pm time slot. My advice to others is to please bring bug spray beforehand as you will need it. I got bitten by lots of mosquitos and the marks affected the pictures i took. I will definitely go again if i get the chance to come back to Miami.

Our family took a tour with Ryan- a guide at Jungle island. It was spectacular. Ryan was hands down the best tour guide. He spent so much time giving us the history on all the animals while teaching us how to best interact with the animals. It made memories that will last a lifetime….big thanks to Ryan and all the staff for providing such a great experience!

This place made my capybara dreams come true!!!! The capybara encounter was amazing, our guide was amazing. And I’m so sad I forgot his name. Jungle Island its self is pretty cool! They have lots of different animals. It was a fun couple of hours. I can’t wait to come back, if I’m ever in Miami again. They have big plans for the future!

Amazing experience and very qualified and honest staff! We booked the Lemur experience which is something out of this world, truly recommended for anyone wanting to connect with animals and nature and the guide was so knowledgeable it makes u want to listen to his stories for hours! Also worth to praise the honesty of the staff, we were refunded for a ticket of one of our party that didn’t show up last minute. Hidden gem, will definitely go back!

Ordered online, smooth entry. Plenty exhibits of different species of birds, monkeys and other animals. Great granddaughter loved the giant tortoise experience but an added experience was given by Lauren to treat her. As her special interest is in reptiles, she did not get picked in the jungle show featuring different species of snakes but Lauren her tortoise guide allowed her to hold a corn snake. So this special attention made her visit to Miami one of her high points of her vacation. Kudos to Lauren—made a teen very happy and a true smile appeared!

On one hand, the (mostly young) people taking care of the animals seem genuinely interested in their jobs, patiently answering questions and conveying information. The presentation of snakes was really good. There were also some color varieties of birds at least I have never seen before. On the other hand, more than a few of the animals seem unhappy and many are confined to very small cages. Not that much to see, to be frank, and extremely overpriced (higher than Miami Zoo, which is much bigger). In addition to the hefty admission they charge USD 15 for parking and USD 85 for individual animal encounters. I would really like to be able to refrain from writing a bad review. Perhaps they should lower prices, review the animals’ wellbeing and maybe expand the park a bit? Then it would be worth a visit. Now it is not.

This was my 4th Lemur Encounter - not a typo - 3 pre-covid ‘09, ‘10, ‘13. Blown away by the improvement!!! Our guide/trainer, Selvin, was beyond remarkable, a gem! He had complete command, encouraging of us and the Lemurs, displayed a depth of knowledge that was truly impressive, had immeasurable patience, and showed great caring for their well being. The Lemurs were precious, engaged with us, and attentive to him. No comparison to prior years! SO MUCH FUN! GO! The “new” park is also beautiful. The flamingo experience was fun and mesmerizing and there are new encounters to try…along with the Lemur Encounter of course!

This is a great zoo. Very festive and friendly. Everyone was very welcoming, the place was very clean and the animals were well cared for. They do a night show that looks wonderful. We were there during the day, but you could see the displays. We went on the lemur experience. I've been on numerous animal experiences. This was the best. We must have taken 50 pictures. They were friendly and Ryan handled the tour incredibly well. He genuinely cares for them. I will be going back soon. We might do the VIP experience next.

We were really looking forward to going to Jungle Island as well as seeing the Parrots since it had been many years since we’d been there. The Capybara experience was also a draw for us. We were quite disappointed. There isn’t much to see or keep you there for any length of time. There is nothing in any of the bird cages to keep them occupied. No toys, nothing for them to do. The Capybaras were pretty cool and it was neat to pet them and feed them but no great shakes. All in all they need to put a bit more money into the place to make it worthwhile for the birds and animals as well as patrons to visit.

Fantastic time we had with the lemurs. Ryan was an amazing guide who provided enough information without overworking us with facts. The lemurs are the sweetest and were so happy!!!! It’s pricey (so is everything in the Miami area) but well worth it for such a rare experience as being with the animals.