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Page 2 - Johnson Hyundai of Apex Dealership, NC | CARFAX
by 2018 HYUNDAI SANTA FE SPORT Owner on 04/30/2024Verified Service
I have been waiting since January for Hyundai to do the right thing regarding my 2018 Santa Fe Sport that burns a quart of oil for every 600 miles driven.
by Johnson Hyundai of Apex on 04/30/2024
Thank you for your review. We are sorry to hear your experience has not been a more positive one and we would like the opportunity to address this directly. For further assistance, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com.
by 2022 HYUNDAI SANTA FE SEL Owner on 04/29/2024Verified Service
Everyone at Johnson Hyundai is TOP NOTCH! The Service Advisors, Technicians, Salespeople and Support Personnel are the best! We won't buy or get service anywhere else!
by Johnson Hyundai of Apex on 04/29/2024
Thank you for your stellar review! We are happy to hear you have continued to have a great experience with our team at Johnson Hyundai.
by 2011 HYUNDAI SONATA GLS Owner on 04/15/2024Verified Service
Other than the time it took to get in everything was great. I am greatly impressed with the way Hyundai stands behind its cars.
by Johnson Hyundai of Apex on 04/17/2024
Thank you for 5 stars! We appreciate the opportunity to assist you and apologize for the wait you experienced during your visit. If there is anything we can do to further assist you, please let us know!
by 2024 HYUNDAI SANTA CRUZ LIMITED Owner on 04/14/2024Verified Service
Everything was very efficient and explained well!
They were able to fit me in earlier in the day as well.
I'm always very happy with my visits!
by Johnson Hyundai of Apex on 04/15/2024
Thank you for your 5 star review! We are happy to hear you had a great service experience at Johnson Hyundai.
by 2023 HYUNDAI SANTA FE CALLIGRAPHY Owner on 04/13/2024Verified Service
My service advisor 8604 Veneford Blankenship , was great and looking forward to work with her in the future.
I hope all of your service advisors are as great as she was.
by Johnson Hyundai of Apex on 04/15/2024
Thank you for your kind words about our team member, Veneford. We look forward to serving you again at Johnson Hyundai!
by 2023 HYUNDAI VENUE SEL/LIMITED Owner on 03/28/2024Verified Service
Great people great service done in a timely manner everyone at the Johnson Hyundai dealership now located in Apex was very friendly helpful and concerned about giving great service
by Johnson Hyundai of Apex on 03/29/2024
Thank you for sharing your great experience with us! We look forward to serving you again at Johnson Hyundai.
by 2023 ACURA INTEGRA A-SPEC Shopper on 03/27/2024Verified Purchase
Great buying process! Very professional seamless transaction! Highly recommended dealer would definitely do business with again! I bought from out of state the communication was great!
by Johnson Hyundai of Apex on 03/29/2024
Thank you for sharing your great experience with us!
by 2018 HYUNDAI SONATA SPORT/LIMITED/SEL Owner on 03/19/2024Verified Service
My service was excellent. 5 stars. My experience with the new waiting area was terribleZERO Stars! New area is too small, too noisy, too much busy with employees & visitors passing through. No handicap access to the showroom & upstairs waiting area.
by Johnson Hyundai of Apex on 03/19/2024
Thank you for your feedback. We appreciate the opportunity to assist you and are very sorry to hear your recent experience was not a more positive one. If there is anything we can do to turn your experience around, please contact Anna Haddock at ahaddock@johnsonautomotive.com.
by 2024 HYUNDAI SANTA CRUZ SEL Owner on 03/12/2024Verified Service
Service was good, but a bit slow for having a scheduled appointment. They did find the cause of a vibration/rattle noise under the hood and were able to fix it which was great!
by Johnson Hyundai of Cary on 03/12/2024
Thank you for your review. We appreciate your feedback and apologize for the wait you experienced during your visit. If there is anything we can do to further assist you, please let us know.
by 2019 HYUNDAI ELANTRA SEL/VALUE/LIMITED Owner on 03/03/2024Verified Service
I drive from Chapel Hill to Cary just because Johnson Hyundai service treats me so well and is adherent to my requests and always helps me! Probably need a bigger service area as service is backed up at least a month.
by Johnson Hyundai of Cary on 03/04/2024
Thank you for making the drive to visit us. It is always our pleasure to serve you at Johnson Hyundai!
by 2020 HYUNDAI IONIQ BLUE Owner on 02/23/2024Verified Service
Got regularly scheduled maintenance. Drop off and pickup was quick and easy, and the team kept me updated on the status of my car as well as all recommended services.
by Johnson Hyundai of Cary on 02/26/2024
Thank you for 5 stars! We are glad you had an easy service experience at Johnson Hyundai.
by 2020 HYUNDAI ELANTRA SEL/VALUE/LIMITED Owner on 02/20/2024Verified Service
Very appreciative of the extra care they took to make sure everything was fixed and taken care of when replacing a damaged engine. They kept me updated throughout the process.
by Johnson Hyundai of Cary on 02/20/2024
Thank you for your 5 star review! It was our pleasure to serve you at Johnson Hyundai.
by 2023 HYUNDAI ELANTRA LIMITED Owner on 02/12/2024Verified Service
No issues at all. I dropped the car off and it was ready in just a few hours. Dealer stayed in touch and let me know when it was ready.
by Johnson Hyundai of Cary on 02/13/2024
Thank you for your 5 star review! We are glad you had an easy service experience at Johnson Hyundai.
by 2023 HYUNDAI SANTA FE SEL PREMIUM Shopper on 02/11/2024Verified Purchase
Our salesman was Damion Green and he is excellent!! He made the process very straightforward and coordinated very well with us on some specific timing challenges we had. Damion also provided excellent after-sale support and customer service.
by Johnson Hyundai of Cary on 02/12/2024
Thank you for your kind words about our team member, Damion! It was our pleasure to serve you at Johnson Hyundai.
by 2022 HYUNDAI SONATA LIMITED Owner on 02/09/2024Verified Service
The dealership was awful. I waited all day long. No communication, called about 7 times with no answer. And when I got down there, the rep gave me a bunch of excuses. It was absolutely horrible.
by Johnson Hyundai of Cary on 02/09/2024
Thank you for your feedback. This certainly does not reflect the standards of service we hold ourselves to and we would like the opportunity to address this directly. For further assistance, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com.
by 2023 HYUNDAI SANTA FE XRT Owner on 01/28/2024Verified Service
Didn't reset oil change in computer.Also asked them to put a little extra nitrogen in tires with the cold weather.Didnt do that.Normal day is less than 20 miles and tires never get up to recommend pressure.
by Johnson Hyundai of Cary on 01/30/2024
Thank you for your feedback. We appreciate the opportunity to assist you and apologize that your requests were not completed. We would like to connect you with our Service Manager to further address these concerns. For further assistance, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com.
by 2024 HYUNDAI TUCSON SEL Shopper on 01/06/2024Verified Purchase
Great experience, sales and finance were easy to work with. Top dollar for my trade. Everything was top notch.
by Johnson Hyundai of Cary on 01/09/2024
Thank you for your great feedback! We are glad you enjoyed your experience with our team at Johnson Hyundai.
by 2022 HYUNDAI SANTA FE SEL Owner on 01/06/2024Verified Service
I had to wait a while for my vehicle and the technician broke the fuse off. The service team was very quick to lend me a rental and she felt very bad about what happened.
by Johnson Hyundai of Cary on 01/08/2024
Thank you for your review. We are sorry for any inconvenience that occurred during your recent service visit. If there is anything we can do to further assist you, please let us know. We hope to serve you again at Johnson Hyundai!
by 2022 HYUNDAI TUCSON SEL CONVENIENCE Owner on 01/01/2024Verified Service
The customer service was excellent. I was kept informed and treated well while my car was taken care of.
by Johnson Hyundai of Cary on 01/02/2024
Thank you for sharing your great experience with us! We look forward to serving you again at Johnson Hyundai.
by 2020 HYUNDAI PALISADE LIMITED Owner on 12/27/2023Verified Service
My service at Johnson Hyundai was awesome! The staff is so personable and takes care of their customers!
by Johnson Hyundai of Cary on 12/27/2023
Thank you for sharing your great experience with us!
