Exceptionally clean and convenient - Review of Fairmont Vancouver Airport, Richmond, British Columbia - Tripadvisor
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Brian A
Vancouver, Canada
Exceptionally clean and convenient
5.0 of 5 bubblesReviewed yesterday
Very convenient when catching a flight out of yvr. No traffic worries. Di ply enter, have a great night's sleep and then a leasurly walk to Check in for your flight. No stress or worry.the hotel is very. Lean and quiet. The staff is friendly and efficient.
Date of stay: May 2024
Trip type: Traveled as a couple
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Reviewed 2 days ago via mobile

This was a great option for us the night before a morning flight out of YVR. The hotel was very clean and quiet and the convenience can’t be beat. The lounge even has delicious vegan options. I would happily stay here again to reduce that rushing-to-the-airport stress! Drop your rental car at the airport, walk right across the path, and it’s about a five minute walk through the airport to the hotel.

Date of stay: May 2024
Trip type: Traveled as a couple
Thank Y9264JRchrisw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 days ago

Stayed the night before flights. Enjoyed a lovely glass of wine and hamburger in lounge while listeneing to great entertainer. Room accommodated 2 pooches nicely. Local rabbits a bit of a distraction when walking the pooches. Will return for sure.

Date of stay: October 2023
  • Trip type: Traveled with friends
    • Value
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    • Cleanliness
    • Service
Thank Sandy M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 days ago

Upon arrival, greeted outside and helped inside with luggage. Check in desk very friendly, welcoming and efficient. Love all the beautiful rose toiletries and found it a perfect time to take an amazing rose bubble bath to unwind. Room service was fast and the food was amazing. Check out was a breeze on line, and once again it was wonderful to step out into the airport. What a great way to start a trip!!

Date of stay: April 2024
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank jgadventure747
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Vancouver Airport, Other at Fairmont Vancouver Airport, responded to this reviewResponded 3 days ago

Dear Jgadventure,

We very much appreciate your comments regarding your stay at the Fairmont Vancouver Airport. I'm glad to know your arrival and departure experiences were efficient, and you were able to enjoy our amenities and room service, thank you for taking the time to share this with us!

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,


Carolina Perez
Front Office Manager
Fairmont Vancouver Airport

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Reviewed 4 days ago

I was having a lot of difficulties with my card which required lots if attempting to run the transaction and me asking lots of question but the staff never faltered with their patience and care, even helping to suggest ways that it might work or what to try that may fit. They were kind, compassionate and helpful through the entire process which made a potentially highly frustrating situation pass with ease. They even were cracking jokes with me to help keep the mood light and stress free. The rooms are perfect as always and the quality never fails to amaze but for this trip specifically I just really wanted to focus on explain how miraculous the staff there is. Not just this time either. Every stay with them has always had this level of care and I cannot recommend them highly enough.

Date of stay: April 2024
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Zoey M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Vancouver Airport, Other at Fairmont Vancouver Airport, responded to this reviewResponded 3 days ago

Dear Zoey,

We very much appreciate your comments regarding your stay at the Fairmont Vancouver Airport. Thank you for taking the time to share this beautiful review, one of main priorities is to ensure our guests are having memorable experiences, so it's wonderful to know how our colleagues were able to help you throughout this situation.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,


Carolina Perez
Front Office Manager
Fairmont Vancouver Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 6 days ago

Had a very late arrival on a trip to Mexico and didn't want to have the hassle of transport to and from the airport. A leisurely walk to the hotel inside the airport was invaluable after a long international flight. The check in was seamless and the rooms were excellent. Breakfast in the morning was delicious. It was a fantastic end to a busy trip.

Date of stay: April 2024
Trip type: Traveled with family
Thank Leone M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Vancouver Airport, Other at Fairmont Vancouver Airport, responded to this reviewResponded 3 days ago

Dear Leone,

We very much appreciate your comments regarding your stay at the Fairmont Vancouver Airport. Thank you for taking the time to share your review, it's wonderful to know your check-in experience was seamless and our rooms were excellent; our breakfast is indeed something to remember!

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,


Carolina Perez
Front Office Manager
Fairmont Vancouver Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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