Recover my Hotmail account - Microsoft Community

Recover my Hotmail account

I tried many times to sign in to my Hotmail account. It required resetting the password to recover. I reset my password many times following the steps provided, but nothing changed. Every time I tried to sign in with my new password, it asked me to reset the password again, and so on. This is my email address: *****@hotmail.com. I appreciate any help you can provide

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Dear Mohamed Ramadan3

Thank you for contacting Microsoft Community.

We are happy to assist you. I'm sorry you're experiencing this issue.

The case of the letters and special symbols during your password reset, and whether you entered them correctly when you logged back in;

Because you reset your password multiple times, which may be considered an abnormal operation and lead to confusion in recognizing your password, you can also try waiting for some time after resetting your password and then logging in to your account to see if you are logged in.

Also you can try resetting a strong password that doesn't match your original password. Then after the reset is successful wait a few minutes and log in again to see if it works.

Strong passwords can help prevent unauthorized people from accessing files, programs, and other resources, and should be difficult to guess or crack. Good passwords:

At least 8 characters in length

Do not include your username, real name or company name

Do not contain complete words

Clearly different from previous passwords

Contain uppercase letters, lowercase letters, numbers and symbols

A link to information on resetting your password is below:

Reset a forgotten Microsoft account password - Microsoft Support

 

I hope the above information can help you.

Looking forward to your reply.

 

Best Wish

Clark | Microsoft Community Support Specialist

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Last updated June 6, 2024 Views 53 Applies to: