Forums › Frequent flyer programs › British Airways Executive Club › Up to 20 ”bonus” tier points to hit BA Gold
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Was told by BA Exec line that they would adjust my membership status to gold even if I closed collection year at 1490 points (10points lower). Collection year ended on 8th May and they’ve basically blanked me out by raising a new customer query anytime I call them. The call agents claim they have no ability to check on the original query. Crazy thing is I was literally stopped from booking a 10tp flight within the UK because an agent said I didn’t have to. Anyone experienced this and got a sense of turnaround time?
If it’s going to happen, I think it’s automatic
When my tier point year ended a few months back, I had taken a few partner flights the week before that hadn’t credited yet. I rang up to ask if the missing tier points could be chased, and was told “No you’ll have to wait but it doesn’t matter”. Year rolled over, got a welcome back email, and a few more days later the points I technically needed were credited zero’d out
Someone on flyertalk posted a link (which I now can’t find) for a bit of the BA website that showed your tier point year history. That had my renewal down as a different type this time
Otherwise, BA will normally backdate flights by up to 2 weeks, so get flying this weekend!
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