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FIDO EDITION: Manager cared more about money over pet safety

Hey guys so I want to see if its possible for us to make a FIDO EDITION for stories having to do with "Code Fido." I'll go first...

So it was half an hour to closing when a man came up to the register to pay, he had a small yorkie on the floor that was off-leash just walking with him. I told the man that he needs to have his dog leashed or held. He then goes on a rant saying his dog is well-trained, of why am Ithe only person mentioning the policy to him even though he's been in the store with his off-leashed dog for x amount of time. I said to him that it's store policy. He started becoming rude and his attitude is getting worse. This whole time while this is happening, my manager is right next to me less than 3 feet away. And when I tell my manager to tell the customer to either hold on to his dog or have it leashed, he just glances at the dog and then continues with the other customer. So, basically while I'm dealing with an actual issue and he is just doing a regular transaction with another customer, instead of him helping me out and supporting me, I decided to take it upon myself to deny the customer... The customer then leaves and says how I lost a customer. I didn't say anything to him, I just let him leave in peace... After he left I felt very uncomfortable about that whole interaction and the lack of communication and support from the manager. Once both customers had left (the one my manager was helping and the one that was giving me issues), I talked to the same manager about it and they said I should've just done the transaction, especially since they're a regular that comes. It wasn't until it was brought up to a different manager for it to get talked about the right way for it to be solved and hopefully it doesn't happen again... Especially when the location I work at had less than 10 Fidos that same week.

WWYD?

a) Take the customer and ignore the off-leash dog

b) Deny the customer of the sale

c) Tell the manager to ring him up

d) Walk away and don't talk to either of them

e) Clock out :/

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