Bad experience - Review of White Lion, St. Albans, England - Tripadvisor

“Bad experience”
Review of White Lion

White Lion
Ranked #20 of 330 Restaurants in St. Albans
Certificate of Excellence
Cuisines: British
More restaurant details
Restaurant details
Dining options: Reservations
Description: The White Lion is a quintessential British village pub with a modern sensibility; freshly prepared food, a great range of independently sourced beer, wine and spirits, comfortable surroundings and a very warm welcome. Our beer range features brews from some of the most progressive, independent breweries from the UK & beyond, including our very own Big Smoke Brew Co. Our menu showcases the best of seasonal, British produce and features pub classics, bar bites and delicious Sunday Roasts.
Reviewed yesterday

We book a lunch for Saturday the 11th May and made a phone call to them a couple of days before to book. We were told they had a table for 2 at 2pm. We left our home early as we didn’t know how long it would take to get there and park being 30 mins away. Also we don’t know St Albans very well so we had to find it. Anyway eventually we found the pub 10 mins before our table was booked. We walk in and they told us we hadn’t booked! They told us we could sit outside and they could still accommodate us and to find a table which we found one table that didn’t say reserved! Picked what we wanted and my husband we in to order only to be told oh sorry that’s also reserved. So we were send outside to find a table that didn’t exist. The manager or who ever he was, was extremely unhelpful and rude! So we left! Don’t need to be treated that way and do not recommend this awful pub!

Date of visit: May 2024
    • Service
Thank E7494OEdebbiew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (283)
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1 - 5 of 284 reviews

Reviewed 2 days ago

Worst Sunday Lunch in a while. Came out cold, sent back. It came back hot at least but rock hard potatoes and generally tasteless.
On the upside staff were lovely

Date of visit: May 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank Sue D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 weeks ago

This was our first time in the white lion and definitely won’t be our last visit. Great set up we was welcomed by the sean who was very friendly , he sorted a table initially just for a drinks but the food looked and smelt so good we ate and it didn’t disappoint . Sean was very on the ball keeping everything running smoothly and all the staff were exceptional. Great cosy clean pub with a great outside space .

Date of visit: April 2024
    • Value
    • Atmosphere
    • Service
    • Food
1  Thank keely b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 weeks ago via mobile

I thoroughly enjoyed spending time with my friends. The staff were exceptionally kind, and the food was absolutely delicious.
Although I can't recall the exact name of the dessert, the white chocolate cheesecake was a standout—it was incredibly tasty. I highly recommend trying it out for yourself if you ever get the chance.

Date of visit: April 2024
1  Thank Meander02042625746
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago via mobile

Lovely welcome from Peter and his staff, great refurbishment, lovely atmosphere, comfy seating. The food didn't disappoint either, the burger was simply delicious. Would highly recommend

Date of visit: April 2024
1  Thank cath w
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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