Question - Wipe factory reset option not apears | XDA Forums

Question Wipe factory reset option not apears

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kulebra10

Member
Jan 29, 2024
23
1
How can I activate this option from the start menu? Is there a way to do it, or do I need to flash it? Odin? Which program can I use to flash it? The tablet keeps rebooting and returns to the start menu. I can enter download mode.

Thanks a lot
 
K

kulebra10

Member
Jan 29, 2024
23
1
Hello, I didn't explain myself well. The tablet continuously restarts when I turn it on and ends up in the startup menu, where I do NOT SEE the option to factory reset. The tablet does not reach Android, I cannot access anything. The tablet belongs to a family member, and I wanted to know how to make it usable, if it is possible to perform a factory reset from the startup menu or if, on the other hand, flashing the tablet could solve the issue.

Thanks
 
K

kulebra10

Member
Jan 29, 2024
23
1
These options are the ones that appear in the boot menu

photo_2024-05-15_08-29-03.jpg
 
L

lewmur

Senior Member
Apr 30, 2011
3,142
634
kulebra10 said:
I have tried to flash tablet with Odin using the firmware downloaded from:
https://samfw.com/firmware/SM-T736B/SEE/T736BXXU1BVE2

But have this problem, anyone can help me please?, tried with using check "USERDATA" too, but always have the same error:

View attachment 6103360

The tablet shows this message at botton (red) when the process stops:

View attachment 6103361

Thanks a lot my friends....
Click to expand...
Click to collapse
Try flashing with just BL, AP and CSC. Unless your tablet has phone modem you don't need CP and you don't need Userdata at all.
 
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K

kulebra10

Member
Jan 29, 2024
23
1
Hello, i've tried to flash with just BL, AP and CSC and have the same problem. My tabley has phone modem and try with CP too like you told me:

photo_2024-05-16_09-57-19.jpg


Maybe is not firmware compatible with my Samsung Galaxy Tab S7 FE?, anyone have used a Combination file firmware?.

Thanks a lot
 
K

kulebra10

Member
Jan 29, 2024
23
1
Odin 3.14.4. Tried with other cable and same error. I cant change anything on settings because I cant enter into Android, tablet always rebooting when is turned on....

Thanks
 
L

lewmur

Senior Member
Apr 30, 2011
3,142
634
kulebra10 said:
Odin 3.14.4. Tried with other cable and same error. I cant change anything on settings because I cant enter into Android, tablet always rebooting when is turned on....

Thanks
Click to expand...
Click to collapse
What is the model number of your tablet and what version of firmware are you trying?

edit: Sorry. I looked at your earlier post and see that you have a T736B and are trying to flash BVE2 firmware. That firmware is way out of date. The latest version appears to be DXA2. You need to download that version and flash it with BL, AP, CSC and CP. https://samfw.com/firmware/SM-T736B/SEE/T736BXXU4DXA2
 
Last edited:
K

kulebra10

Member
Jan 29, 2024
23
1
lewmur said:
What is the model number of your tablet and what version of firmware are you trying?

edit: Sorry. I looked at your earlier post and see that you have a T736B and are trying to flash BVE2 firmware. That firmware is way out of date. The latest version appears to be DXA2. You need to download that version and flash it with BL, AP, CSC and CP. https://samfw.com/firmware/SM-T736B/SEE/T736BXXU4DXA2
Click to expand...
Click to collapse
WORKS PERFECT!!!, thanks thanks thanks a lot my friend.
 
K

kulebra10

Member
Jan 29, 2024
23
1
Hello again, after a few days I turned on the tablet and noticed that it started up as if from another partition, as it shows a completely different desktop:
bc2f5a18-0ff2-4431-ad55-26518e3aa95a.jpeg


I bought this tablet second-hand, but it seems to come from a store (LEROY Merlin). The thing is, I tried to reset it to factory settings from Android, but it doesn't let me; the option is disabled:
78d5368c-d4de-49f9-b4b2-1fed0487ec7b.jpeg



The only way it appears as when I flashed it is by booting in safe mode.

7c61d29e-e900-4f77-b75c-6c7cd4bc9d25.jpeg



Do I need to do anything before flashing the tablet to ensure that everything is completely erased? Thank you very much for your help.
 
iceepyon

iceepyon

Senior Member
Aug 31, 2017
1,601
261
Newport City
Samsung Galaxy Note 8 (2017 Phone)
Samsung Galaxy Tab S5e
kulebra10 said:
Hello again, after a few days I turned on the tablet and noticed that it started up as if from another partition, as it shows a completely different desktop:View attachment 6105539

I bought this tablet second-hand, but it seems to come from a store (LEROY Merlin). The thing is, I tried to reset it to factory settings from Android, but it doesn't let me; the option is disabled:
View attachment 6105540


The only way it appears as when I flashed it is by booting in safe mode.

View attachment 6105541


Do I need to do anything before flashing the tablet to ensure that everything is completely erased? Thank you very much for your help.
Click to expand...
Click to collapse
I would backup all your personal data stored on that device. Then boot it into recovery mode, wipe the cache partition, then wipe the data and perform a hard factory reset.
 
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