‎Processor/Fan continues to run even after turning off Laptop | DELL Technologies
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May 13th, 2024 13:09

Processor/Fan continues to run even after turning off Laptop

Dell G15 5525

Dell G15 5525

i have dell g15 laptop and sometimes the Processor/Fan won't stop even after Shutting down the laptop(as well as the display turns off) ! The fan continues and continues ! And after that laptop won't even turn on ! I have to open the battery and then it turns on ! 

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May 14th, 2024 11:01

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