Astro Version 13A

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 Astro Version 13A, All about Astro Malaysia offerings

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joshhd
post May 17 2024, 12:58 PM

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QUOTE(cdspins @ May 17 2024, 10:00 AM)
Thank DoubleM2 and joshhd.
I see, maybe my memory not good  :lol:
Didn't really keep track, just that last time when subscribe, I think there is like emperor or jade for chinese, then maybe 1 or 2 indian channel options, and also some mustika package to choose from for malay, oh... and there is also korea option as well
Haha... maybe is way way way back then. Anyway. thanks for explaining, maybe not relevant anymore now.

So basically most Malay and Chinese channesl are bundled and pack as basic. That's good actually.
*

That sounds like legacy pack era. That has become the past, not entirely relevant anymore, but customers who are still subscribed to those discontinued, ancient legacy packs/addon like Dynasty, and those Plus Packages like New Emperor, Gold, Mustika, or even Celestial Movies a-la-carte RM15.00, those customers are still paying it today as it is, even if the total amount are more expensive or cheaper when compare to the new Astro packs today.

Perhaps it appears they're generous to provide Sports channels to Liga Malaysia subscribers, but they are still not generous and proactive enough to auto migrate those customers who are still on those ancient legacy packs/addon, probably thinking that "since they've been paying for so long and never complain, so better don't touch them and let them continue pay" .
(IMG:https://pictr.com/images/2024/04/07/E3BRfO.md.png)

This post has been edited by joshhd: May 17 2024, 01:15 PM
pokemon
post May 17 2024, 01:42 PM

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QUOTE(joshhd @ May 17 2024, 12:58 PM)
That sounds like legacy pack era. That has become the past, not entirely relevant anymore, but customers who are still subscribed to those discontinued, ancient legacy packs/addon like Dynasty, and those Plus Packages like New Emperor, Gold, Mustika, or even Celestial Movies a-la-carte RM15.00, those customers are still paying it today as it is, even if the total amount are more expensive or cheaper when compare to the new Astro packs today.

Perhaps it appears they're generous to provide Sports channels to Liga Malaysia subscribers, but they are still not generous and proactive enough to auto migrate those customers who are still on those ancient legacy packs/addon, probably thinking that "since they've been paying for so long and never complain, so better don't touch them and let them continue pay" .
(IMG:https://pictr.com/images/2024/04/07/E3BRfO.md.png)
*
From what I heard of is :
Assthrow has less customers now with more are terminating its subscriptions.
They are finding ways to get more new customers with 2 years contracts for family pack and to give some sweets, they bundled it with ch 803 & 804.
But doing so, those existing liga pack customers will downgrade and resulting lesser revenue and therefore, they give better sweets to them for sport channels as not to impact the revenue negatively.



gvr
post May 17 2024, 02:43 PM

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QUOTE(joshhd @ Apr 12 2024, 05:01 PM)
The process of converting Astro to NJOI are similar as terminating Astro service.

Need to clear all outstanding, can only be done by calling customer service to give them within 30 days notice, and then pay an expensive conversion fee (if I'm not mistaken is RM199).

Are you okay with that?
*
Question here, does the conversion fee only required if we want to retain the same user name or email registered with Astro?
If let say I were to register with another person's details, then there is no need for this conversion fee?
pokemon
post May 17 2024, 04:25 PM

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QUOTE(gvr @ May 17 2024, 02:43 PM)
Question here, does the conversion fee only required if we want to retain the same user name or email registered with Astro?
If let say I were to register with another person's details, then there is no need for this conversion fee?
*
Conversion from assthrow to njoi.

This post has been edited by pokemon: May 17 2024, 04:36 PM
cdspins
post May 17 2024, 09:21 PM

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QUOTE(pokemon @ May 17 2024, 12:04 PM)
Then better sport package customers to complaint for rebate because customers paying RM9.99 can enjoy sport package customers paying RM42.99.
Difference of RM33 is quite big.
*
But that package is no longer available for subscription right. It only available to those that subscribe back then before the cut off date. For those that already on the sport package, they cannot downgrade that easily due to contract back then and nobody know that their subscription will enable the full sport package.
The timing of subscription for those that are lucky enough... :cool2:

But who knows if too much complaint maybe they remove RM9.99 subscribers. :cool2:
cdspins
post May 17 2024, 09:25 PM

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QUOTE(fruitie @ May 17 2024, 10:13 AM)
It is not good if you are already paying a premium for Chinese, which most of us are unless you just registered/switched to lower-tier plans.
I'm on Platinum now and will downgrade once my contract ends in a couple of months.
*
Good for you that you are able to switched to lower-tier without impacting your subscribed channel.
Too bad for me, I cannot downgrade :console:
I need movies + netflix, my parents need Sports, the kids need Kids channel. So basically no other choice.
joshhd
post May 17 2024, 11:03 PM

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QUOTE(pokemon @ May 17 2024, 01:42 PM)
From what I heard of is :
Assthrow has less customers now with more are terminating its subscriptions.
They are finding ways to get more new customers with 2 years contracts for family pack and to give some sweets, they bundled it with ch 803 & 804.
But doing so, those existing liga pack customers will downgrade and resulting lesser revenue and therefore, they give better sweets to them for sport channels as not to impact the revenue negatively.
*

Yes you got it right. :thumbsup:
What do you think of this? Do you think it is wise for them to do that?
doubleM2
post May 17 2024, 11:10 PM

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I get to watch EURO 2024 at no extra cost. As for Ch 805, I need to check once again when I got home soon.

(IMG:https://pictr.com/images/2024/05/17/xPqIiU.md.png)
joshhd
post May 17 2024, 11:19 PM

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QUOTE(gvr @ May 17 2024, 02:43 PM)
Question here, does the conversion fee only required if we want to retain the same user name or email registered with Astro?
If let say I were to register with another person's details, then there is no need for this conversion fee?
*

Question here, does the conversion fee only required if we want to retain the same user name or email registered with Astro?
As long that particular Astro customer wants to convert to NJOI, then conversion fee applies, hence all account details will carry over to NJOI.
If you're using HD or PVR box, then you'll be continue using back the same box as-is when you convert to NJOI.
If you're using Ulti/Ultra Box, then sorry to say, you are not allowed to convert to NJOI. Therefore the only way left is to terminate the Astro account, and eventually return the Ulti/Ultra Box back to Astro.

You can still use your own name (as what you've registered for Astro) and sign up as new NJOI customer.
Which means, the same IC number of yours, has 1 Astro account & 1 NJOI account co-exist together in their system. That can be done actually...
The installation fee for new NJOI sign ups are:
  • RM344 without satellite dish (RM259 NJOI Box + RM85 installation fee) <Choosing this option means, the installer will connect back to your existing satellite dish or your condo/building's centralised antenna, whichever applicable>
  • RM399 with new satellite dish (RM314 NJOI box + RM85 installation fee)
Either of the 2 options, you will get a free 30 days access of NJOI Family Pack as a welcome gift.
More details: https://purchase.njoi.com.my/en-get-njoi

If let say I were to register with another person's details, then there is no need for this conversion fee?
Register with another's person details? Like, using your spouse or children's name to register NJOI? Then this is equivalent to new sign up already. :sweat:

This post has been edited by joshhd: May 17 2024, 11:28 PM
joshhd
post May 17 2024, 11:25 PM

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QUOTE(cdspins @ May 17 2024, 09:21 PM)
But that package is no longer available for subscription right. It only available to those that subscribe back then before the cut off date. For those that already on the sport package, they cannot downgrade that easily due to contract back then and nobody know that their subscription will enable the full sport package.
The timing of subscription for those that are lucky enough... :cool2:

But who knows if too much complaint maybe they remove RM9.99 subscribers.  :cool2:
*
QUOTE(cdspins @ May 17 2024, 09:25 PM)
Good for you that you are able to switched to lower-tier without impacting your subscribed channel.
Too bad for me, I cannot downgrade  :console:
I need movies + netflix, my parents need Sports, the kids need Kids channel. So basically no other choice.
*

But that package is no longer available for subscription right.
Yes, they've stopped selling Liga Malaysia add-on. Whoever that subscribed to Liga Malaysia before they stop selling, are considered lucky, especially if they are interested to get access to all Sports channels.

This information isn't meant to be known by existing customers who already have Sports in their subscription, like you cdspins.
Cuz once this information is known, this will cause jealousy.

Therefore, Astro be like: "Please delete this information from your mind, and pretend that you never known this before." :D
joshhd
post May 17 2024, 11:34 PM

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QUOTE(doubleM2 @ May 17 2024, 11:10 PM)
I get to watch EURO 2024 at no extra cost. As for Ch 805, I need to check once again when I got home soon.

(IMG:https://pictr.com/images/2024/05/17/xPqIiU.md.png)
*

Can you paste the URL link of the "Klik di sini untuk senarai saluran" here?

This post has been edited by joshhd: May 17 2024, 11:34 PM
coolguy_0925
post May 17 2024, 11:40 PM

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QUOTE(doubleM2 @ May 17 2024, 11:10 PM)
I get to watch EURO 2024 at no extra cost. As for Ch 805, I need to check once again when I got home soon.

(IMG:https://pictr.com/images/2024/05/17/xPqIiU.md.png)
*
No dooubt they are still the #1 provider for Live Sports lovers

This also answers pokemon's question on EURO2024

This post has been edited by coolguy_0925: May 17 2024, 11:40 PM
doubleM2
post May 17 2024, 11:53 PM

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QUOTE(joshhd @ May 17 2024, 11:34 PM)
Can you paste the URL link of the "Klik di sini untuk senarai saluran" here?
*
It’ll redirect to Astro’s Sports Content Guide, which also includes Sports Extra channels 821–824.

https://content.astro.com.my/sports
pokemon
post May 18 2024, 12:43 AM

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QUOTE(joshhd @ May 17 2024, 11:03 PM)
Yes you got it right.  :thumbsup:
What do you think of this? Do you think it is wise for them to do that?
*
They just pray it will work but the chance is not good after all.
For every customer who is terminating with subscription fee more than RM100, they need to get 2 customers to offset the deficit.
To window-dressing the ARPU to fool the investors, Fiber is bundled.

The more desperate moves they are doing now like what KFC has offered like RM36 for 9pcs chicken parts, the more failure probability they are going to happen.
Smart investors will invest in a company that are having a good big picture on how to grow the company but assthrow is fire fighting now with no organic growth.
Pay tv in Spore is charging EURO2024 at a higher price and able to do that to generate more profit.
Assthrow cannot do that for its sport package customers and this will eventually impact negatively into its profitability.

Whether it is wise for them to do that? It is not going to grow the business because the content quality is getting worse.
Assthrow share price will tell you whether it is wise to do it like if it increases to double or above RM1?
joshhd
post May 18 2024, 12:59 AM

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QUOTE(pokemon @ May 18 2024, 12:43 AM)
They just pray it will work but the chance is not good after all.
For every customer who is terminating with subscription fee more than RM100, they need to get 2 customers to offset the deficit.
To window-dressing the ARPU to fool the investors, Fiber is bundled.

The more desperate moves they are doing now like what KFC has offered like RM36 for 9pcs chicken parts, the more failure probability they are going to happen.
Smart investors will invest in a company that are having a good big picture on how to grow the company but assthrow is fire fighting now with no organic growth.
Pay tv in Spore is charging EURO2024 at a higher price and able to do that to generate more profit.
Assthrow cannot do that for its sport package customers and this will eventually impact negatively into its profitability.

Whether it is wise for them to do that?  It is not going to grow the business because the content quality is getting worse.
Assthrow share price will tell you whether it is wise to do it like if it increases to double or above RM1?
*

So you think that Astro should charge its customers for EURO 2024 at a higher price?
In your opinion, how can Astro get more organic growth then?
pokemon
post May 18 2024, 08:33 AM

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QUOTE(joshhd @ May 18 2024, 12:59 AM)
So you think that Astro should charge its customers for EURO 2024 at a higher price?
In your opinion, how can Astro get more organic growth then?
*
So what assthrow is thinking for not charging its customers for EURO 2024?
In your opinion, is assthrow is getting more organic growth?
Assthrow is still in the slumber not fixing the root causes why they are not getting organic growth.
Everyone works at assthrow is not thinking out of the box and doing more to piss off the customers.

You have great interest with assthrow and therefore you do have deep understanding why assthrow is failing now, don't you?
joshhd
post May 18 2024, 03:43 PM

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QUOTE(pokemon @ May 18 2024, 08:33 AM)
So what assthrow is thinking for not charging its customers for EURO 2024?
In your opinion, is assthrow is getting more organic growth?
Assthrow is still in the slumber not fixing the root causes why they are not getting organic growth.
Everyone works at assthrow is not thinking out of the box and doing more to piss off the customers.

You have great interest with assthrow and therefore you do have deep understanding why assthrow is failing now, don't you?
*

They have already been like that for decades, and I'm also immune to that already.

So instead of complaining, what is your idea to "fix the root causes" where the end result will be a balance of winning customer's hearts, plus improving Astro's organic growth and financials?
pokemon
post May 18 2024, 04:09 PM

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QUOTE(joshhd @ May 18 2024, 03:43 PM)
They have already been like that for decades, and I'm also immune to that already.

So instead of complaining, what is your idea to "fix the root causes" where the end result will be a balance of winning customer's hearts, plus improving Astro's organic growth and financials?
*
You should post your query to the assthrow board for getting big fat compensation to run this ailing organisation.
They cannot even be successful in overseas operations/investment and need to close shop.
Always blame the piracy instead of themselves.
As I mentioned earlier, the current share price is the good proof how it currently valued from the point of smart investors.
joshhd
post May 18 2024, 04:35 PM

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QUOTE(pokemon @ May 18 2024, 04:09 PM)
You should post your query to the assthrow board for getting big fat compensation to run this ailing organisation.
They cannot even be successful in overseas operations/investment and need to close shop.
Always blame the piracy instead of themselves.
As I mentioned earlier, the current share price is the good proof how it currently valued from the point of smart investors.
*

So basically you have no ideas to suggest on how to idea to "fix the root causes" where the end result will be a balance of winning customer's hearts, plus improving Astro's organic growth and financials, am I right?
pokemon
post May 18 2024, 04:49 PM

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QUOTE(joshhd @ May 18 2024, 04:35 PM)
So basically you have no ideas to suggest on how to idea to "fix the root causes" where the end result will be a balance of winning customer's hearts, plus improving Astro's organic growth and financials, am I right?
*
I have some ideas but why should I share them here?
Assthrow is a heartless ailing organisation that deserved to be taught good lesson.

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