Photos & videos
Services Offered
Verified by Business
Floor installation
Review Highlights
“Katherine did an amazing job helping us pick out exactly what we wanted and then found a great deal for us.” in 7 reviews
“My husband and I are so very happy we love our new, beautiful laminate floors and carpets.” in 4 reviews
“Our installer Noe was beyond amazing, perfection.” in 2 reviews
You Might Also Consider
in Mobile Home Repair, Plumbing, Foundation Repair
in Shutters, Shades & Blinds
in Flooring
About the Business
Since 1984, Mars Carpets & Flooring has been a home improvement staple for the Redlands community and beyond. Our family specializes in top-quality floor coverings -- from tile and hardwood to carpeting and vinyl -- as well as beautifully functional window treatments. We've curated our showroom to offer a wide variety of choices, including waterproof materials and top-notch brands like Infinity. And our friendly staff is always here to help you find what you need at prices that fit your budget. For the selection you need and the outstanding customer service you deserve, swing by Mars Carpets & Flooring for all your flooring needs.
People also searched for
Location & Hours
Amenities and More
Ask the Community
Yelp users haven’t asked any questions yet about Mars Carpets & Flooring.
Recommended Reviews
Overall rating
34 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Melodie S.Redlands, CA1308626Dec 26, 2018
Jim and his staff outdid themselves and it is greatly appreciated. My brother is very ill and the family wanted to be together at his place for the holiday. However his place was in need of some tendering loving care before he could entertain there.
I met with Jim (the owner) and explained our limited budget and even tighter time frame. He had nice affordable samples in his warehouse of both carpet and laminate. No waiting for 10 days for the carpet to be shipped then paying the shipping cost!
Jim was extremely helpful and assumed the worry about pulling this feat off! The flooring was extremely well priced, the quality was excellent, installation was very professional and the service was over the top.
Thank you for helping my family enjoy what could be my brother's last Christmas!Helpful 0Thanks 0Love this 0Oh no 0 - Karlie M.South Redlands, Redlands, CA0205Sep 7, 2023
Overwhelmingly satisfied with my carpet and installation. The entire process was seamless and stress-free. Kathrine is a delight and joy to work with. She ordered me the carpet I loved even though it wasn't on her showroom samples. She has a good eye and understood my design perfectly. Mike was an expert installer. Was prompt, friendly and methodical. He even went above and beyond and covered a little step I had with a remnant of my old carpet. The carpet looks gorgeous and I am just utterly thrilled. Money well spent. Highly recommend!
Helpful 1Thanks 1Love this 1Oh no 0 - Mary M.Yucaipa, CA03Apr 28, 2023Updated review
I posted a review on this company a year ago or so.
Now my carpet looks worse than ever.
The padding they used is Cheap even tho we paid for the BEST they had. I have rolls in my carpet. It looks horrible. I cry when I look at it! This is my home. I paid for a service that just was plain crooked.
They came to my house a year ago to look at the premature lines, and said that is how it is made. LIE
Like I said now I have rolls in my very expensive carpet because of cheap padding!
I now have to buy a rug to cover the horrible rolls in my horrible carpet. That is in my bedroom!
I hate to see what happens to all the other rooms.
DOWN with Mars Carpet!!!!!Helpful 1Thanks 0Love this 0Oh no 1May 18, 2021Previous reviewWe paid top dollar for our carpet.
It was installed wrong, which they came and fixed. But now We can see lines throughout the carpet. It's seen now after 5 months of being installed. Not sure if it was old from being rolled up in their where house. But it definitely looks horrible!
I look at the lines every time I go to bed.
And then realized it was in the living room.
It's horrible when you pay for good quality and get RIPPED OFF. - Jeff W.Riverside, CA12324Nov 10, 2022
Needed a quick single room carpet replacement. Picked out a new remnant at their warehouse, paid, scheduled and installed the next day. When I do the upstairs, I'll wait weeks to have them install again. Great job, great value and looks amazing.
Helpful 0Thanks 0Love this 0Oh no 0 - Debie W.Beaumont, CA034Jun 10, 2022
Finally a contractor that impressed us from start to finish. Cheryl was wonderful during the selection and sales process. Eric was great at the prep and letting us know some of the process. We replaced our tile with vinyl LUX planking. YAHOO no more grout care, cracked tiles and dry pockets. Took 1 fast week. Two days to demolish and rest to install. Jose and Dominic are father and son craftsmen. They were always on time neat and tidy every step of the way. We had several areas replaced and are very pleased we finally got it done and found Mars to do the work.
Helpful 0Thanks 0Love this 0Oh no 0 - Bob M.Colton, CA155357Jun 7, 2022
They constantly carry the top flooring on the market. Excellent value and wide variety of choices. They always put their customers needs first.
Helpful 0Thanks 0Love this 0Oh no 0 - Sarah P.Victorville, CA02Sep 23, 2022
If there were more start to give, I would. I am so happy with the service and experience that I have had at Mars, from our initial visit to the final installation. Katherine was super knowledgeable, helpful and kind. Without her, we would still be walking around the store. The men who installed our floors were super respectful of our house, friendly and extremely hard working. From the time of our initial visit to ordering product to installation was about 3 weeks. There is no question I would recommend them to anyone looking for flooring. Thank you.
Helpful 0Thanks 0Love this 0Oh no 0 - Rosie N.Redlands, CA084Jun 24, 2020
Great local family business with superior customer service. Quality products and installation services. They acted as if we were their only customers. Such nice people. Definitely going back for our next job. Katherine was super aaamaaaazzzzzing with us. Installer Noe is no ordinary perfectionist. He came with over 20 years experience and educated beyond expectation. A joy to with, for sure. Shot for the moon and got Mars!!! Thank you!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kat F.
Jul 1, 2020
We're so happy that Katherine and Noe were able to help you with your installation, Rosie. They're all-stars, and we'll be sure that they see this feedback. If you ever need anything else, we're here to help out as best that we can!
Thanks,
Mars Carpets & Flooring - Bobby T.Los Angeles, CA015Sep 7, 2021
I contacted Mars Carpets & Flooring just based on their reviews and spoke with Jim who provided my fiance' and I with exceptional customer service and professionalism. Friendly and knowledgeable, Jim answered all of our questions and we were given a great price on vinyl flooring and installation for our house. We recently purchased our first home and needed the floors done before our upcoming wedding and Mars made it possible. Their quality of work is top notch! The attention to detail, craftsmanship, and speed of completion is incomparable and we couldn't be happier with our new floors, they look absolutely AMAZING! You guys rock!
Helpful 0Thanks 0Love this 0Oh no 0 - Tracy D.SoMa, San Francisco, CA24May 18, 2021
Loved working Jim and Katherine. They were very friendly and knowledgeable and quick to respond to any questions we had through the purchase and installation process. We are so happy with our new floors. They are absolutely beautiful.
Helpful 0Thanks 0Love this 0Oh no 0
Other Flooring Nearby
in Flooring
in Cabinetry, Flooring, Countertop Installation