West Valley National Bank is headquartered in GOODYEAR and is the 10th largest bank in the state of Arizona. It is also the 4,122nd largest bank in the nation. It was established in 2006 and as of December of 2023, it had grown to 21 employees at 4 locations. West Valley National Bank has a B health rating.
This bank is very good at getting back to you with any issues that you might have. I had a double charge on my account and they were quick to fix that without any hesitation. Any time I go into the physical bank I am always greeted, however the wait time seems to be longer when you are trying to set up a checking or savings account. The same with call time, it usually takes a while to be put through to a representative. The bank is pretty good about informing me of promotions that they have going on as well. Deposits made through my bank take up to 1-2 business days which generally faster than previous banks I've been to. Overall, I trust this bank with protecting my money, they work fast and they are quick to inform you of any peculiar charges.
This is the worst run bank I have ever seen. The turnover is over 200% a year becasue of the CEO. She apparently treats all of her employees like garbage and they leave after 4-5 months. The bank losses money each year but the Board keeps her on. Go figure. Put your money somewhere else.
I was a client of this bank and I would NOT recommend anyone to go there. There online banking is terrible. Also, there service is terrible. The employee turn over is very high. People come and go at this place. They had some good hard working employees leave because of the CEO. When the good employees leave so does the service. In speaking with a few of the employees there they are treated very poor by the CEO Candace W. and she loves to micro-manage them. It's either her way or the highway! She won't even listen to her employees suggestions because she thinks she is just so powerful and knows everything. If she continue to manage this bank and the employee turn over does NOT stabilize this bank will not be around in the next few years. STAY AWAY!!
| Overall | |
|---|---|
| FDIC Certificate # | 58426 |
| Year Established | 2006 |
| Employees | 21 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | -0.19% |
| Return on Equity - YTD | -1.45% |
| Annual Interest Income | $4.3MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2023vs Q4 2022 | $74.8MM$94.9MM |
| Loans | Q4 2023vs Q4 2022 | $57.5MM$53.2MM |
| Deposits | Q4 2023vs Q4 2022 | $63.7MM$83.9MM |
| Equity Capital | Q4 2023vs Q4 2022 | $10.4MM$10.5MM |
| Loan Loss Allowance | Q4 2023vs Q4 2022 | $775K$760K |
| Unbacked Noncurrent Loans | Q4 2023vs Q4 2022 | $0$0 |
| Real Estate Owned | Q4 2023vs Q4 2022 | $0$0 |
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| West Valley National Bank Locations | ||
|---|---|---|
| West Valley National Bank | 2440 N Litchfield Rd | Goodyear, AZ 85395 |
| Gila Bend Branch | 402 West Pima Street | Gila Bend, AZ 85337 |
| West Valley National Bank - Las Vega | 6212 West Desert Inn Road | Las Vegas, NV 89146 |
| Phoenix Branch | 2111 E Highland Ave | Phoenix, AZ 85016 |