Mutual of Omaha Life Insurance Reviews

I would not recommend this company to anyone and I own like 10 policies with them! Several months ago, they cancelled just one of my policies where I had paid for 16 years and I had excellent health. They claimed that I called the company to cancel just that ONE policy but if that were the case I would have cancelled all my premiums because they pull from the same bank and same account! They sent me a form to reinstate my policy and then wanted 10 years of medical records. After sent them the records they claimed they never got them but I had sent them certified.

They won't stop mailing me even after requesting such. I'm recommending everyone stay away from this company. They even called to offer to increase my grandmother's death benefit nearly a year after they paid out on it. I told them then that I don't ever want to hear from them again due to the emotional turmoil they caused my whole family.

Tried to log into their guaranteed life and it’s a joke. It won’t let you put in an amount. When I try to put in an amount it just shows NaNa. Seems like the only way is to have them call you or you call them. I don’t want to talk to anyone.

A rep called me to renew my policy because the rep I had moved on. Come to find out the rep opened another policy and the company refused to refund me for the duplicate policy that was opened. Why would I need 2 life insurance policies if I only have one life?

I cancelled my policy 10 days ago. I still have not received my refund check. I was told 7 to 10 business days. I called today. They said it will be processed in 48 hr. This is why I decided to go with someone else. I will never do business with this company again. Incompetent is an understatement.

Company finds any little thing to deny paying you. Do not recommend them. Wasn't explained at the beginning that you needed it for 2 years before they will pay out the policy. Ridiculous really. They will scam you anyway they can.

Do not purchase a policy with this company. I have been a customer for over 14 yrs. I purchased a policy to protect myself if unable to work due to complications of pregnancy. I am an OB nurse and see firsthand what can happen during pregnancy and wanted to protect myself if unable to work. Well, lo and behold I did encounter complications that restricted my ability to work bedside at my hospital. When it came time to use the policy, I was treated like a criminal. Had me in tears every time I had to deal with this company.

If I could give this company a NEGATIVE star I would. I applied through a person that finds the best bang for your buck, I was asked many questions..I answered them all medications I was on. I provided the ONLY TWO I was on. I was immediately declined because 2023 I was give ** for WEIGHTLOSS, not diabetes. AGAIN NOT DIABETES. Never have had diabetes and also so was given ** for carpal tunnel and then switched to ** for the carpal tunnel…Well just because they think these medications are only for ONE reason to which my DOCTORS told them is incorrect and sent all documents to support what I told them and I also went two days later to get all my bloodwork redone to still deny me..

DO NOT buy insurance from this company. They will not pay out on the policies you buy. I purchased a cancer policy for $10,000 and when my husband got cancer, they refused to pay the policy. The doctor provided all his records and we had to appeal and then they refused the doctors records. They are a rip off, they steal your money and refuse to pay.

Omaha farms out this insurance to another company that will spend months finding reasons to deny your claim until frustration make you go away.... Had the same dentist for years and never a problem filing claims with previous insurer, now they don't recognize this dentist, they need his NPI number, they need his tax number, they need his address, they need his phone number, they need the dentist to call them....on and on....one after another. Dentist filed claim three times for me and his office is frustrated too.