USCB America Careers and Employment

Work wellbeing

Results based on 106 responses to Indeed's work wellbeing survey.

Work wellbeing score is Low, 63 out of 100

Happiness

How enjoyable people find their day-to-day life at work

Low

Purpose

How meaningful people find their work

Low

Stress-free

How manageable people find their work stress

Below average

Satisfaction

How content people feel with the way things are at work

Low

About the company

Company size
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Revenue
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Founded in 1915 and still going strong, USCB America has grown to become an industry leader in receivables management for the healthcare industry and has been a 100% Employee-Owned company since 2004.

With nearly 400 employees nationwide and office locations in Los Angeles, CA; Elk Grove, CA; Henderson, NV and Scottsdale, AZ, USCB America is the largest privately held Receivable and Resource Management company in California. Our goal for all our clients is to increase and maximize revenue cycle performance, increase cash flow, reduce costs, and improve operational efficiency while improving the overall consumer experience satisfaction.

USCB continues to reinvest both time and treasure back into the business as it executes on its' long-term strategic growth plan and vision of becoming the premiere "vendor of choice" in the delivery of all aspects of receivable & resource management solutions to large health systems, hospitals, academic university medical centers, pharmacies, physician groups and foundations.

Our Promise Every Time: Be the Solution.

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Salaries

Salary estimated from 116 employees, users, and past and present job advertisements on Indeed.

Customer Service

Call Center Representative

$19.79 per hour

16 salaries reported

Customer Service Representative

$20.26 per hour

5 salaries reported

Collection Representative

$16.75 per hour

8 salaries reported

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Benefits

Employees at USCB America have reported receiving these benefits. They will vary by role and location.

Health insurance

401k matching

Dental insurance

Vision insurance

Retirement plan

Life insurance

Paid time off

Work from home

Rating overview

Rating is calculated based on 169 reviews and is evolving.

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Reviews

Insurance Representative in Los Angeles, CA

on November 13, 2023

It’s has it’s up and downs.

Starting off with The office is nice but no parking included, you have to pay for it which is an insane amount. Management is hit or miss. Some micromanage like crazy whileOthers are okay. Can be very stressful at times because they don’t take time to properly train employees. Pay is bad compared to everywhere else but benefits are ok.

Medical Collector in Los Angeles, CA

on March 9, 2024

Stressing Atmosphere

This job is very stressing. Preference in every department. You have to abase to the supervisors to be on their good side. So glad I left this job. The only good side is the experience

CSR - Customer Service Representative in Elk Grove, CA

on March 2, 2024

Micro management

If you do not have call center experience I highly do not recommend this job to anyone that is actively looking for a job. the job will drain you mentally and physically.management is very unprofessional and untrained. They play favorites. If you are not one of their favorites they will give the cold shoulder.when you ask for help they will ignore you and tell you figure out on your own. If you ke...

Customer Service Billing Representative in Elk Grove, CA

on October 13, 2023

Would not recommend

If you are looking to be trained correctly, a job that is caring about the employees not just having a body in the seat to take a call go then go to a different company. They only care about their stats with the vendors they are contacting with not the employees well being.

Collector in Los Angeles, CA

on September 16, 2023

Best company I’ve worked for that continues to grow and improve

The company itself it’s transparent with all that it offers starting with their benefits and incentives. The best perk is the fact that they are an employee owned company and the day you retire you have a vested amount for your future. They provide you with all their policies up front so you learn, listen and grow successfully in your position. I love to help promote the use of their tools that ma...

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Questions and answers

People have asked 42 questions about working at USCB America. See the answers, explore popular topics and discover unique insights from USCB America employees.