TSYS Acquiring Solutions Reviews
75% would recommend to a friend
(45 total reviews)
Mark D. Pyke
71% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Management is also a 'Good 'Ol Boy' network where years of service is weighted more than competency." (in 4 reviews)
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Found 45 of over 45 reviews
Updated May 8, 2023
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- 5.0May 8, 2023Customer Service RepresentativeFormer EmployeeTempe, AZ
Pros
The people are great and there’s a lot of tenured employees. Everyone is willing to help and treats you with respect. Considered 2nd home
Cons
The pay isn’t the greatest but benefits are great so it makes up for it
- 4.0Oct 19, 2022Customer Service RepresentativeCurrent Employee, less than 1 yearBarneveld
Pros
Healthy work environment Good trainers Easy adaptation
Cons
No cons so far for now
- 1.0Sep 25, 2022Customer Service Representative (CSR)Current EmployeeColumbus, GA
Pros
None that I can think
Cons
Everything was terrible did not like the job
- 1.0Dec 17, 2021Strategic AnalystFormer Employee, less than 1 yearTempe, AZ
Pros
Pay and that’s about it
Cons
Favoritism. If your managers friend wants your job you will be out of one. Minimal to zero training . Poor upper management
1 - 4.0Mar 1, 2021Senior Middleware AdministratorCurrent EmployeePune
Pros
One of Leader in Payments Domain Business. Good Workplace. Supportive Team. Healthy Personal life balance. A bunch of Career growth can be seen & achieved.
Cons
Work Location is restricted to 2-3 location so hard for someone who is looking to get transferred to a desired location other than business presence it had in India. Hard for someone who is not used to support for US business hours in case if you are supposed to work in that time zone. It can also be flexible in some cases but not a mandatory.
- 5.0Feb 24, 2021Technical SupportFormer Employee
Pros
the culture is amazing and everyone is super helpful
Cons
none that i can think of
- 3.0Jan 11, 2013Anonymous EmployeeCurrent Employee, less than 1 yearGolden, CO
Pros
The environment is very laid back in the Golden office, but that stems from the days when this location was Procard before TSYS acquired them. Everyone here is friendly. Free bottled water, teas, soda, coffee. Lenient on days off as long as work is completed.
Cons
They don't seem to want to spend any money on just maintaining the data center they have. About 3 years behind the curve. Most equipment is end of life or warranty. Seems difficult to get pay increases and when they are given it's a nominal amount of money. Lots of red tape to get through to get needed items. Impossible to get quality training for anything related to your field.
- 1.0Sep 19, 2014FinanceCurrent Employee, more than 3 yearsTempe, AZ
Pros
It is better than being unemployed?
Cons
Oh where to begin. Management has no clue to what is going on. We have more managers than workers. Forget working hard there really is no point everyone gets the same performance rating and the same raise. You might as well do like everyone else and just show up. I suggest you focus your true energy on finding another job.
10 - 1.0Aug 30, 2019Project ManagerFormer EmployeeTempe, AZ
Pros
Good location, ample parking. Competitive pay and benefits.
Cons
Very petty and cliquey. The company does not value development and will not set expectations for performance. You will get a verbal warning from management if your chat is not set to the appropriate status (e.g., don't dare put it on away while you're at your desk). You will be micromanaged to the minute of your day (e.g., you took a bathroom break at 2:10pm even though you took one at 1:12pm?). I once got "shushed" in a meeting by a "leader" where I, a project manager, was giving a status update about my project. If you want to work in a real life version of the Office Space movie, this is the place for you.
1 - 5.0Jul 9, 2013Anonymous EmployeeCurrent EmployeeTempe, AZ
Pros
There are almost always opportunities to grow and learn within this company. Many people started out on the help desk, and used that as a stepping stone to other departments, from programming, to finance, to marketing, lots of variety and chances to make a difference.
Cons
Although the company strives to achieve a unified corporate mentality, the reality is that different locations often serve widely different markets and have different operational needs. This dichotomy can be challenging at time.
TSYS Acquiring Solutions Reviews FAQs
TSYS Acquiring Solutions has an overall rating of 3.5 out of 5, based on over 45 reviews left anonymously by employees. 75% of employees would recommend working at TSYS Acquiring Solutions to a friend and 44% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
75% of TSYS Acquiring Solutions employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TSYS Acquiring Solutions 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at TSYS Acquiring Solutions to be senior leadership, career development, benefits and the cons to be compensation .
