Safeway Insurance Phone Numbers and Emails

Toll-Free Number:

  • (800) 344-1947
    Alabama

Customer Service:

  • (205) 948-1022
    Alabama
  • (866) 605-9501
    Arizona, Colorado and New Mexico
  • (480) 730-0026
    Arizona, Colorado and New Mexico
  • (800) 252-3251
    Arkansas and Louisiana
  • (337) 291-2510
    Arkansas and Louisiana
  • (626) 471-8000
    California
  • (800) 807-2339
    California
  • (678) 319-4425
    Georgia
  • (888) 203-4964
    Georgia
  • (601) 936-2155
    Mississippi and Tennessee
  • (800) 352-3089
    Mississippi and Tennessee
  • (800) 814-3586
    Texas
  • (972) 488-6000
    Texas (Dallas)
  • (800) 554-6445
    Texas (Dallas)

Accounting/ Billing:

  • (888) 575-3593

General Safeway Office Numbers:

  • (630) 887-8300
    Illinois - Headquarters
  • (800) 273-0300
    Illinois - Headquarters

Investors/ Franchasing:

  • (888) 851-3700
    Become and Agent

Payment And Billing Information:

  • (800) 659-6551
    Alabama
  • (800) 572-9479
    Arizona, Colorado and New Mexico
  • (800) 575-7951
    Arkansas and Louisiana
  • (888) 575-3590
    California, Georgia and Tennessee
  • (800) 656-6847
    Mississippi
  • (800) 575-7288
    Texas

To Report A New Claim Or Accident:

  • (888) 203-5129

Safeway Insurance Email:

Investors/ Franchasing
Become and Agent
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How to Contact Safeway Insurance?

Most Popular Number:

(800) 344-1947
Alabama
Total calls: 1 228 Issues resolved: 24 Last call: May 7, 2024

Does Safeway Insurance Have 24 Hour Customer Service?

Safeway Insurance offers round-the-clock customer service through their toll-free number, ensuring that assistance is available at any time of the day or night. Safeway Insurance is a reputable insurance company that provides a range of coverage options, including auto, home, and commercial insurance. With their commitment to customer satisfaction, they strive to provide prompt and reliable service to policyholders. Whether you have questions about your policy, need to report a claim, or require assistance with any insurance-related matter, Safeway Insurance’s knowledgeable customer service team is available 24/7 to help you.

What Is Safeway Insurance's Phone Number?

You can reach Safeway Insurance by calling their toll-free number, 1-800-344-1947, which is available 24/7 to provide assistance and support. If you prefer to contact them during specific hours, you can also dial 1-205-948-1022, which operates from 7:30 AM to 8 PM CT on Monday through Friday, and from 8 am to 4:30 PM CT on Saturday and Sunday. Safeway Insurance strives to offer convenient access to their customer service representatives, ensuring that you can get the help you need at a time that suits you best.

What is Safeway Insurance Corporate Office Address?

The corporate office of Safeway Insurance is situated in Birmingham, Alabama, specifically at 300 Riverhills Business Park, Suite #360. This office serves as the central hub for Safeway Insurance Company of Alabama, Inc., overseeing their operations and business activities. If you have any specific inquiries or need to contact their corporate office for any reason, you can reach out to them at this address. They are available to assist you with any business-related matters or concerns you may have.

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Contact Information

Safeway Insurance Website:

Safeway Insurance Help Center:

Corporate Office Address:

Safeway Insurance Company of Alabama, Inc.
300 Riverhills Business Park, Suite #360
Birmingham, Alabama 35242
United States

Other Info (opening hours):

Send Payments to:

Alabama

Safeway Insurance Company of Alabama, Inc.

P.O. Box 472, Westmont, IL 60559

Arizona

Safeway Insurance Company

P.O. Box 90810, Lafayette, LA 70509

Arkansas

Safeway Insurance Company of Arkansas

PO Drawer 92010, Lafayette, LA 70509

California

Safeway Insurance Company

PO Box 90370, Lafayette, LA 70509

Colorado

Safeway Insurance Company

P.O. Box 90810, Lafayette, LA 70509

Georgia

Safeway Insurance Company of Georgia

PO Box 301, Westmont, IL 60559

Illinois

Safeway Insurance Company

PO Box 291, Westmont, IL 60559

Louisiana

Safeway Insurance Company of Louisiana

PO Drawer 92010, Lafayette, LA 70509

Mississippi

Safeway Insurance Company

P.O. Box 382, Westmont IL, 60559

New Mexico

Safeway Insurance Company

P.O. Box 90810, Lafayette, LA 70509

Tennessee

Safeway Insurance Company

P.O. Box 382, Westmont IL, 60559

Texas

Safeway Insurance Company

PO Box 92380, Lafayette, LA 70509

More contact details

Safeway Insurance Rating Based on 137 Reviews

Rating details

1.5
more details
Customer service
Website
Product or Service Quality
Billing Practices

Rating stats

Rating trend

How Good is Safeway Insurance's Customer Service?

Toriano Ucb
Toriano Ucb
Feels Disappointed | Apr 26, 2024

No call back

Read full quote
Hiroto Krp
Hiroto Krp
Feels Satisfied | Mar 27, 2024

It was detailed, professional, and very caring.

Read full quote
Shantelle Lko
Shantelle Lko
Feels Disappointed | Jan 24, 2024

I will not recommend Safeway to any of family or friends and they are acting like this no not I !!!

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Saim Rkv
Saim Rkv
Feels Disappointed | Nov 26, 2023

We were making a purchase of a new vehicle and needed to add a new vehicle to our policy but no one was available to help us, you guys need to have people available 24/7 for your costumers and be available to answer questions when we need answers.

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Laniya Oti
Laniya Oti
Feels Disappointed | Oct 14, 2023

It wasn’t good at all.

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Henery Dal
Henery Dal
Feels Disappointed | Jul 30, 2023

Your client hit my vehicle and I have not heard anything from anyone it happen on July 20

Read full quote

Summary of Safeway Insurance Customer Service Calls

2.6K TOTAL
CALLS
02:14 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Safeway Insurance?

Payments and Charges Question:

  • “To make payment before 12:01”
  • “When is my payment due”
  • “Pay a bill”

Product/ Service Question:

  • “Need my insurance card”
  • “Insurance claim”
  • “Need auto insurance”

Request for Information Question:

  • “Question about my renewal”
  • “Roadside assistance”
  • “Question about payment”

Activation/ Cancellation Question:

  • “To cancel a vehicle on my policy”
  • “Cancelation”
  • “Renewal payment”

Staff Question:

  • “Customer service”
  • “Tow service”
  • “Report services”

Account Question:

  • “Forgot sercurity question”
  • “Account locked”
  • “Account charges”

Refund Question:

  • “Refund”
  • “I need.to.get a.Refund.i.payed.more.than.i.Shood”
  • “Need my refund”

Return/ Replace Question:

  • “Return money”
  • “To change my insure over to another car”
  • “Changing vehicles”

Shipping and Delivery Question:

  • “We have not received the insurance card we want to know the card no. for thw purpose of hospital admission”
  • “Did not receive my refund check”
  • “I have not received my adjuster check and it's been 2 weeks”

Cards Question:

  • “Change my card information”
  • “Need to chane my information for my automatic payyments new card”

Website/ Application Question:

  • “Your website sucks”

Other Question:

  • “Adjuster”
  • “Accident”
  • “Policy”

About

Summary

Safeway Insurance Company was founded by William J. Parrillo in 1962. The CEO of the company is Robert Bordeman. It is headquartered now in Westmont, Illinois. The company specializes in vehicle insurance. Safeway's revenue is about $350 million. There are 460 people employed in the company. The tagline of Safeway Insurance Company is: "Safe in every way". Safeway sells its insurance policies in 9 U.S. states. There are several divisions in Safeway Insurance Group: Safeway Insurance Company of each of the nine states it conducts business in; Safeway Direct and Property Insurance Companies, and SPIC Financial Corporation. The company is still privately held.

Safeway Insurance reviews and complaints

Safeway Insurance is ranked 284 out of 1811 in Insurance category

Area Served

USA

Payment Methods

MasterCard

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