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Overall rating
171 reviews
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- Feb 23, 2024
Wednesday, January 11, 2024 for breakfast, dine in
Friday, January 13, 2024 & Tuesday, January 16, 2024 for breakfast, drive-thru
This was the closest McDonald's to our hotel so my son and I stopped in for breakfast. We were back in town for my son's work vacation and a local platter consisting of portuguese sausage, eggs and rice is a must. We opted to dine in and enjoy our breakfast.
We walked in and there were maybe 8 people total inside - perfect for me as I do not care for crowds. We ordered at one of the kiosks the found a nice table and waited for our order. It wasn't long before someone called out our order number, we retrieved it then enjoyed our breakfast. The food was delicious!
The other two times we got our food through the drive-thru, service was quick and food was delicious. No complaints.
Recommend? Yes
Return? Of course!Helpful 1Thanks 0Love this 0Oh no 0 - David R.Urban Honolulu, HI03344Feb 1, 2024
McDonald's is McDonald's, meaning good fast food breakfast and lunch. The employees are always friendly and thank you for that. I like how they renovated things and the inside has seatings to enjoy while eating.
I have this place a 3 star because I've ordered iced hazelnut coffee several times and the past couple trips, I had to dump it immediately. Whoever in the morning is making the iced coffee, PLEASE stop using too much syrup!!! I can't taste the hazelnut or even the coffee. It's just a super sweet cream drink. To the managers there, PLEASE teach your employees to HOW TO PROPERLY MAKE ICED COFFEE. I've wasted points and money and I don't like to write bad reviews because I know people work hard, but c'mon... simple steps.
Thank youHelpful 0Thanks 1Love this 0Oh no 0 - Randy I.Wahiawā, HI43339Jan 13, 2024
I placed a simple mobile order for a large decaf coffee and a large iced tea.
Customer Service - 1 Star. There's a noisy freeway above and I assume the noise made it difficult for the person at the drive thru to hear me. That said, I practically have to yell my order to you, not because I'm mad, but because you keep yelling back at me to tell me you can't hear me. I could hear the frustration in your voice. It's not my fault your company decided to design the drive thru next to the H-1.
Pay Window - 1 Star. The drive thru is busy, yet when I get to the pay window, there isn't anyone. I stay there for a min, but the car ahead of me is going. Well, I'm not going to hold up the line. I drove forward without getting my receipt.
Pickup Window - 2 stars. The girl in the window was fine except she gave me lukewarm coffee.
Drinks - I ordered a large decaf coffee. Honestly, this thing wasn't even 5 minutes old when I took a sip. I've had hotter iced-coffee. I also ordered an iced tea. Very diluted.Helpful 0Thanks 0Love this 0Oh no 1 - Dec 30, 2023
My tour of the McDonald's across the island continues as I'm collecting the Happy Meal toys. I purchased another Kerwin Frost 10 piece chicken nuggets Happy Meal. I received Don Bernice at this location. Ok, so now I have Uptown Moe, Darla and Don Bernice. Three down and four to go. This might be it for me for the Kerwin Frost collection.
McDonald's just started rolling out their Squishmallows Happy Meals. I started collecting those too, but that collection has 12 toys. Oh buddy! Why would they run both concurrently? I'm getting sick of eating at McDonald's, lol.
The workers are nice here. I had to knock off a star as they ran out of the Happy Meal boxes and gave me a brown paper bag instead. One great thing they do at this location is that they give you a number when you order. Then, they'll bring the food to your table. Nice!Helpful 11Thanks 1Love this 18Oh no 0 - Oct 13, 2023
A rare high rating to welcome back my favorite Mc Teri Burger. Also to give love to MC D's and the mobile app deals for free fries Friday with a $1 purchase.
Instead of a $10 meal price, got my mc teri and fries for under $6 but with water, No need soda Haha.
If you don't have the Mc D app, you are truly missing out.Helpful 1Thanks 1Love this 3Oh no 0 - Jan 29, 2024
BY FAR THE WORST MCDONALDS IN THE WORLD ! The wait is long, they have 2 drive thru speakers but there's only one person working it and they rotate from speaker to speaker. The big macs i got were sloppily made and had to be redone. The two ladies working the window were nice at least but some of their other employees could use a class in customer service.
Helpful 0Thanks 0Love this 0Oh no 0 - 5944004058Sep 4, 2023
Popped in as I was waiting for bags to come out of baggage claim. Got some dries for the Makule, ordered a large and it was barely half-full. What the heck?
Helpful 5Thanks 0Love this 3Oh no 0 - Chris M.Makiki/Lower/ Punchbowl/Tantalus, Honolulu, HI0143Mar 9, 2024
Employees look stress they're not properly trained on the menu, registers are understaffed so is the preparation stations
Helpful 0Thanks 0Love this 0Oh no 0 - Aug 1, 2023
Date of visit:
July 23, 2023 and July 28, 2023
Location:
Near the airport
Parking:
Free parking at their lot with spots designated for mobile orders/pick-up
Discount:
They do have deals available when using then self-service kiosk, but more deals available on their mobile app
Seating:
Plenty of seating available
Offerings:
Breakfast items such as sandwiches, hash browns, set meals, coffee, juice, etc.
Lunch and dinner items such as burgers, fries, etc.
Selections:
Spam, Portuguese Sausage, Eggs, and Rice Meal
Hash brown
Frozen Fanta Blue Raspberry
Cookies & Creme Pie
Experience:
Both times that we visited was when we arrived to Hawaii and then before we left Hawaii.
My friend had requested this place since they had special menu items only available in Hawaii that he wanted to try and we went along with it.
The item he was talking about was meal choices that had spam in it and with half of our group being Filipino, we needed to give it a try.
The first time I went, I got the meal that had spam, Portuguese sausage, egg, and rice as well as a hash brown and a cheesy jalapeño egg McMuffin sandwich with a frozen Fanta blue raspberry drink. The meal did come with soy sauce, which I didn't use the first time, but did the second time we ate there since I had ordered the same meal set. Either way the meal tasted good with or without the soy sauce option. I did like the sausage pieces better than the spam, then again I don't really eat that much spam lolz The egg part of the meal wasn't my fave, especially since it tasted like cardboard because it was sitting on the plate absorbing that flavor. The McMuffin was good too and of course the hash brown was good since it was crispy and suffice my need for fries, even though it was breakfast time only the two times we went there. The frozen Fanta was spot on and a nice refreshing drink while chilling there both times. The Cookies & Creme pie was pretty good and I'm glad we got to get some before we left since they had sold out the first day we went there even though it was about 10:00AM in the morning.
The service could be a lot better. First visit my friend had no eggs with her meal, even though it said it would come with it, and we had a full missing order that turned out to be put in a to-go bag that they didn't announce the number for when my friend requested for dine-in. Our second visit they kept giving us only one pie each when we all had gotten the two pie option, but at least they got it right the third time around when bringing our orders to the table.
This is a good spot near the airport to wait for flights as well as the rest of your party if you flew separate. They do have a 30 minute dining only sign up, but they left us alone to just chill and relax. There were a few homeless people that came in and out, but they didn't bother us and we didn't bother them. Restrooms were decent as well.Helpful 0Thanks 0Love this 0Oh no 0
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