My first experience with Dr. Prado was a good one. He extracted a wisdom tooth; the process seemed simple for the doctor and was painless for me. However, the more completed procedures such as bonding and fitting for dental partial were executed with high school level proficiency. During the bonding procedure the doctor burnt my upper lip, more than once, eventhough my mouth was held open with a clamp. The bonding was not attached properly and had sharp edges that cut both my tongue and lips. Subsequently, parts of the bonding began to break less than a week after the procedure. The fitting for the partials was a much worse experience. Although a cat of my mouth and teeth were made in the office, the partials were ill-fitting. But not just to the point of discomfort, they cut into my guns too they bled. I call the office as instructed by the doctor, but the staff was less than pleased. I've staff member relayed to the doctor that I was being rude after he snapped at me and I started that I was only doing as instructed. Dr. Prado returned my call, however as soon as I answered me bombarded me with less than pleasant statements. Not believing this was the doctor's character, I reminded him why I chose him (long story short, lost my son, difficult pregnancy, lost teeth due to medications). At this point I was in tears sitting in the parking lot of my workplace. The doctor became calmer, and offered to correct the imperfections. Unfortunately, he was not equipped to do so. He seems to be a wonderful man, but his skills are suited for general dentistry procedures only. He needs more professional staff. I believe that the staff member's embellishment if our interaction is what cause the unprofessional exchange that I had with Dr. Prado. He was gentle and patient with my son's very first extraction, which is a scary experience for any young child under the age of ten, and for some adults. I'm kind of heartbroken of the end result. I would only recommend his office for general dentistry, nothing else. And limit your interaction with the staff if at all possible..
