Working at Great West Casualty Company: 54 Reviews | Indeed.com
Work wellbeing score is 77 out of 100
3.6 out of 5 stars.
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Great West Casualty Company Employee Reviews

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Location
United States54 reviews

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3.5Work-Life Balance
3.4Pay & Benefits
3.1Job Security & Advancement
3.1Management
3.3Culture

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Too many changes

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Great company to work for. Many org changes, growth priorities, old systems. Need clearer communication at support level. Employees feel lost in changes.
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Great Benefits, Limited Empathy

I’ve worked at the company for over 5 years. The training is tough, the work is tougher. Interacting with Insureds and Claimants can be terrible. You are required to take verbal abuse and the amount of claims/calls that come in are unreasonable, especially during the winter months. If you reach out to your manager about the workload, nothing will be done. They nearly removed non-exempt bonuses for a shady alternative program. Compensation is good, but I’m wondering, at what cost? Tuition reimbursement is a wonderful benefit, but the process is bumpy and requires written consent from your direct manager. I would say coworkers are great, but due to the workload, there isn’t really time to form bonds. Unsatisfied and have been unsatisfied for some time. Finally looking elsewhere.

Pros

Tuition reimbursement

Cons

You will be overworked and underpaid in regard to work
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Family oriented, chill, reliable, work environment.

What is the best part of working at the company?Their understanding nature. Life happens, kids have events, they support you & have your back.What is the most stressful part about working at the company?The need better training or specific trainers who know the job. What is the work environment and culture like at the company?Family oriented, chill, quiet.What is a typical day like for you at the company?Come into the office and hop right into my queue. Making calls. Lunch & back to working on my claims.
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Decent Job

There is opportunity if your are willing to work.Entry level positions have reasonable requirements and effort will be recognized.Great benefits for being a part of this company.
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Great Place to work

Was a great place to work until CEO changed. Than it went south, short staffed and overworked. Benefits are good. PTO is good. Overall good place
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Great West Casualty Company insights

Based on 35 survey responses

What people like

  • Ability to meet personal goals
  • Overall satisfaction
  • Feeling of personal appreciation

Good company

Limited opportunities in this office right now, but it’s growing. Good cultural with nice co workers and monthly activities. Average benefits and PTO. Computer system needs to be updated.
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Great pay/benefits. No job satisfaction.

6 figure salary but feels like you are on a production line making widgets at a breakneck pace with more widgets constantly being thrown your way. Vacation is counterproductive. Take a few days, and you fall so far behind that you either find yourself working during your vacation or have to play catch-up for two days after you return. Promotions are based on coursework and extra-curricular activity and not on workload or sustained superior performance. Extremely political organization. Goals and objectives set by managers are often unreasonable/unattainable causing them to be withdrawn at the end of the reporting period.......after the employee ran around in circles trying their best to complete them. Leadership's hiring decisions are often questionable-to-poor and result in additional work for other team members. Weak hires are coddled for way too long until it is determined that they are unsuitable for the position. During this time, certain established team members assume the extra workload. Frequent after-hours questions and demands from customers, who are often extremely rude or upset with underwriting's rate increases and take out their frustrations by berating the Safety Representative. If you can smile in the face of ineptitude and get along to get along, you will do fine here. If you are looking for company where you can make a difference and feel a sense of accomplishment, look elsewhere.
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Not much to say on it

Wasnt to bad to bad to work there, the schedule was inflexible and able to attend schoo at that time. Co-workers all have left since then. Wouldnt recomened it
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Worst job I've ever had

No diversity, no clear leadership. No order. Worst company I've ever worked for. They are not organized. Huge turn over. Very stressful due to management doesn't know what's going on. Trainers will discriminate against you.
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Great place with great people

Good opportunities and really nice people. I would have stayed forever, but we had to move. Good benefits and atmosphere. Options of moving to different departments.
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No wonder there was a massive walk out

The place is the harshest environment I've ever worked in. I felt like a sore thumb and there was no compassion. I also felt beside one other person who worked there , the only person of diversity. Horrible horrible company

Pros

Great Dental

Cons

Everything else
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Excellent Coworkers and Management

Coworkers and management are very supportive and outline clear tasks and goals. When help is needed, it is readily offered. Plenty of learning and training opportunities as well as fun events both in and out of the office. The only downside is the work/life balance and slow rate of promotions or advancement. I left the company due to not being able to work from home, but would readily recommend Great West to any jobseekers (experience or not, you’re in good hands!).
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Room for growth

Good stable company with opportunities for growth. Great training. Coworkers helpful and worked as a team. Pay and benefits were very good. Very supportive of education if working towards degree or insurance industry courses.
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Too much micro managing.

CEO required everybody to work in office until 20% of the staff quit. They finally had to allow part time remote work. Stress level is high bit it one of two companies in town. There are not many options here to work at.
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Awesome place to work!!

GWCC is an amazing place to work! Empowering enviroment, room for advancement, and great benefits. Most importantly to me, ability to have a healthy work-life balance.
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Lots of learning opportunities. The company believes in investing in their employees.

Great place to work. Hybrid schedule is awesome. Management is kind. Lots of opportunities for learning and advancement. Benefits are excellent. Fun place to work.

Pros

Coworkers
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Fun place to woek

fun place to work, fun place to work, flexible work, cool boss and fun coworkers I like to work here and very grateful for opportunity to be here thanks
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Outstanding organization. Great growth opportunity. And very solid with regards to financial stability.

This is a great Insurance Company.Very well organized and a very solid organization.Nice and slow growth over the years.Very solid financial footing with no constant layoffs, etc.Growth is available for anyone who works hard and takes the time to perfect their work.

Pros

Great management. Room for growth. Great benefits.

Cons

Entry level pay is a bit conservative. However, over time, there is room for career growth and pay increases.
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Company culture is fantastic

Great company to work for with a great culture. Local management didn't have a clear direction though...seemed scattered. Would recommend employment though...fantastic employees give it a family atmosphere.

Pros

Great culture

Cons

Management had no clear direction
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I get to grow at Great West

I spend my day doing a variety of engaging tasks, and get to learn something new every day. I build relationships with internal and external customers and business partners, reach across aisles to all different departments, train, coach and produce. I have a supportive, transparent manager and a great team that I implicitly trust. Great West helps me further my career by paying for industry-specific continuing education, as well as tuition reimbursement along the way. I started here with no insurance background and worked my way to a leadership position in a few years. The opportunity and advancement is there for those willing to work for it.

Pros

Culture that promotes self-care, growth, family and stability

Cons

Career path for entry level positions could be more defined
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Mixed Messages

We value our employees... Except for salary and benefits... Want a raise? Why? We buy your lunch sometimes. Want to work remotely? You shouldn't expect to be promoted unless you are at the office.

Pros

Good people for co-workers

Cons

Complete disconnect in C Suite
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Overall rating

Based on 54 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Compensation/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.3 out of 5 stars for Culture

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