Gateway Inn and Suites
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2.0
#38 of 38 hotels in ClarksvilleLocation
3.8
Cleanliness
2.5
Service
3.5
Value
2.5
The Gateway Inn and Suites is located 10 minutes from Austin Peay State University, 15 miles from Fort Campbell Army Base; and a short drive to Nashville Convention Center, Tennessee State Capitol, Country Music Hall of Fame, Grand Ole Opry, Adelphia Coliseum and Vanderbilt University. The Gateway Inn and Suites offers guests free light Continental breakfast served from 6 am to 9 am, free high-speed wireless Internet access in public areas and all rooms,fax/copy service, free parking and a wakeup service. All guest rooms offer cable TV with extra stations, microwave, mini-fridge, hair dryer, free local calls, wifi hi-speed internet access, air conditioning, alarm clock/radio, iron/board upon request and electronic door locks.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Vending machine
24-hour check-in
24-hour front desk
Room features
Air conditioning
Desk
Housekeeping
Seating area
Microwave
Refrigerator
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / closet
Tile / marble floor
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Hindi
Location
250 Holiday Dr, Clarksville, TN 37040-5012
Getting there
Somewhat walkable
Grade: 61 out of 100
61
Nashville Intl Airport
46.9 mi•
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Rental Cars
52 Restaurants
within 0.75 miles
34Reviews1Q+A8Room tips
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Detailed Reviews
This place is basically a throwback to when in-room smoking was the norm. As an ex-smoker, the odor of stale nicotine was instantly recognizable and permeates the place despite the attempt to update cosmetics. When we got home our clothes and duffles required a washing to get rid of the smell. The fridge was straight out of the 60’s. No cups. No soap or shampoo. No drain plug in cracked sink. No in-room coffee service. Yellowed linens supplied miserly. Bed mattress was tired musty and lumpy with poor support from age. Same for the pillows. There was a sofa bed but it was completely broken down. Thin walls transmit sound from parked vehicles. Ice machine on ground floor was broken. Staff friendly but not particularly responsive.
We were here only for an overnight after a Grand Ole Oprah performance. If we weren’t so tired and it wasn’t so late when we got back we would have spent a little more to select from one of the many better choices in Clarksville.
We were here only for an overnight after a Grand Ole Oprah performance. If we weren’t so tired and it wasn’t so late when we got back we would have spent a little more to select from one of the many better choices in Clarksville.
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: Look for somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were traveling with a 26' camper and a small dog. The temp dropped and we need a hotel room for one night. We called around and this was the first hotel we found that would allow our dog. We had driven 11 hours and were very tired.
This hotel was disgusting. Dirty, very worn, wall paper peeling, furniture very old and scratched, towels looked gray, no security lock on the door. People outside our door talking loud. Seemed as if they were living there. We were very uneasy, and concerned about our camper in the parking lot.
At 4 am my husband woke up and saw cockroachs on the bathroom sink. We immediately left.
Avoid this hotel at all cost.
This hotel was disgusting. Dirty, very worn, wall paper peeling, furniture very old and scratched, towels looked gray, no security lock on the door. People outside our door talking loud. Seemed as if they were living there. We were very uneasy, and concerned about our camper in the parking lot.
At 4 am my husband woke up and saw cockroachs on the bathroom sink. We immediately left.
Avoid this hotel at all cost.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Xcaret, Atención al huésped/Recepción at Gateway Inn and Suites
Responded Nov 24, 2022
Dear Debbie F I am sorry that your experience at Gateway Hotel Clarksville, Tn wasn´t what you were expecting, however, you have posted your valuable review at the wrong establishment, I highly recommend you redirect your valuable comments to the right business, so they can receive your feedback. Best regards Osvaldo G. Chief Concierge Hotel Xcaret México
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently came through Clarksville and had difficulty finding a room. We thought we lucked out when Gateway Inn and Suites had a few rooms available. I now know why. this was suppose to be a non smoking room but was definitely smoked in. It stunk of urine and after I rolled up one of the sleeping bags that was on the floor it stunk so bad we may never use it again. If it wasn't midnight and the whole family exhausted from traveling I would have never tried to sleep there. I laid in bed for at least an hour trying to breath it stunk that bad. Having to do it over I would have slept in my car.
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Date of stay: March 2022
Value
Cleanliness
Service
Room Tip: Go somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I made the reservation last minute but the room was not worth the $80 I paid after taxes. It was supposed to be non-smoking but smelled very strongly of an old ashtray the minute we opened the door, I could have overlooked this if the rest of it wasn't so bad. The beds were extremely uncomfortable & the pillows were sad at best. There was mold in the shower, the mini-fridge was completely missing the icebox section but there was a block of ice on the back at the top of the fridge. The alarm clock wasn't plugged in, the little couch was thread bare with the foam showing through. The "free" breakfast from 6-9 was bran flakes, coffee, milk, & juice. We stayed at the Guest House Inn just the previous week for less in a room with double queens, just like this one, & had a much better experience & the breakfast could at least be called breakfast. I would not recommend Gateway Inn to anyone, this was a waste of money & absolutely not worth it. Save yourself the frustration & keep looking before staying here.
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Date of stay: May 2017Trip type: Traveled with family
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GatewayInnClks, Front Office Manager at Gateway Inn and Suites
Responded Jun 22, 2017
Hello! I am sorry we have failed to give you the quality of stay you deserve! We are currently under new management and will be making a lot of changes and doing upgrades soon. We hope that you will give us another opportunity once we get things finished. Thank you, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel is cheap because it's awful. It was 2/3rds the price of surrounding hotels and it's still too high be $10. The carpet is stained, the toilet was covered in urine - dried and wet - the shower stall was dirty, there was hair in the tub, light bulbs were missing, etc. All this was in the SECOND room I was transferred to. The first one smelled of dog, pet urine, and carpet cleaner. I didn't make it 5 steps into that room. Why did I stay? I stayed because I was by myself and I only wanted to sleep. If I had wanted to brush my teeth, shower, sit on the sofa, hang out and relax in my room, eat the breakfast, use the sink, or anything else, I would not have stayed. If a cold freeze had not just come in, I would have slept in my car and been way less paranoid of mold, mildew, and incurable bacteria. This place is awful.
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Date of stay: October 2014Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GatewayInnClks, Front Office Manager at Gateway Inn and Suites
Responded Jun 22, 2017
Hello! I am sorry we have failed to give you the quality of stay you deserve! We are currently under new management and will be making a lot of changes and doing upgrades soon. We hope that you will give us another opportunity once we get things finished. Thank you, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was told that the Hotel was recently sold and that they had already made a lot of changes. The counter, and lobby looked nice, but all of the rooms have an outside entrance.
When we checked out, I asked if our room was scheduled to be remodeled, and it was.
There were also ladders and building materials outside of the room. The outside pool was closed, and it looks like they were working on things...
Ours was supposed to be a none smoking room, but it smelled, and the room was dumpy. Water stains on the celling, and the bathroom. The toilet was not severed very well, and soap dish in the shower was missing and a patch over the spot.
The television was very poor reception, but the Wi-Fi seems to work okay. And they did have an Ice machine.
The breakfast room was nicely decorated and very large, but the food was limited to two choices of cold cereal, milk, Juice, Coffee, and individually sealed pastry.
The stay was very cheap, but we should have paid more to stay in a better place. I do believe that once the rooms are remodeled, it could be a much nicer place.
When we checked out, I asked if our room was scheduled to be remodeled, and it was.
There were also ladders and building materials outside of the room. The outside pool was closed, and it looks like they were working on things...
Ours was supposed to be a none smoking room, but it smelled, and the room was dumpy. Water stains on the celling, and the bathroom. The toilet was not severed very well, and soap dish in the shower was missing and a patch over the spot.
The television was very poor reception, but the Wi-Fi seems to work okay. And they did have an Ice machine.
The breakfast room was nicely decorated and very large, but the food was limited to two choices of cold cereal, milk, Juice, Coffee, and individually sealed pastry.
The stay was very cheap, but we should have paid more to stay in a better place. I do believe that once the rooms are remodeled, it could be a much nicer place.
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Date of stay: August 2017Trip type: Traveled with family
Rooms
Location
Service
Room Tip: Request a remodeled room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I travel a lot. This is the first time I have checked in, then checked out to go somewhere else. I was willing to overlook the broken light switch that greeted me. The room was spacious and moderately clean. No wifi... Well OK. I'm tired. I can do without. Then I turned down the very old, thin sheets. Not only were they mildewed, there was crunchy bodily fluids on them. YUCK!!!
The lady at the desk had already offered another room because of the internet, which didn't work anywhere, so the bedding was the last straw. Back to the desk again. I was promptly refunded after explaining in detail what I found.
There are at least 2 other inexpensive options in this immediate area. Don't waste your time here.
The lady at the desk had already offered another room because of the internet, which didn't work anywhere, so the bedding was the last straw. Back to the desk again. I was promptly refunded after explaining in detail what I found.
There are at least 2 other inexpensive options in this immediate area. Don't waste your time here.
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Date of stay: October 2016Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GatewayInnClks, Front Office Manager at Gateway Inn and Suites
Responded Jun 22, 2017
Hello! I am sorry we have failed to give you the quality of stay you deserve! We are currently under new management and will be making a lot of changes and doing upgrades soon. We hope that you will give us another opportunity once we get things finished. Thank you, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at this hotel on a cross country road trip. We actually tried 2 other hotels before this one, but it was after midnight and they were full. We pulled into Gateway as a last resort, and really, it didn't look that bad from the outside. I will say that the girl who checked us in was helpful and nice.
The room smelled. The toilet had a disgusting looking "rust" ring around the base. The shower was filthy! The sheets had holes in them and we saw several stains. My son wouldn't even get underneath them and slept on top of the bed (with the bedspread pulled back). Needless to say, we didn't really sleep at all.
The "breakfast" was a container of some sort of raisin bran cereal. It looked like there might have been some coffee, but no sign of milk to put on the cereal. After the night we'd had and how disgusting the room was, we left and ate breakfast elsewhere.
This motel was cheap for sure, but not worth the terrible stay we had. I guess you get what you pay for but this is not a great property.
The room smelled. The toilet had a disgusting looking "rust" ring around the base. The shower was filthy! The sheets had holes in them and we saw several stains. My son wouldn't even get underneath them and slept on top of the bed (with the bedspread pulled back). Needless to say, we didn't really sleep at all.
The "breakfast" was a container of some sort of raisin bran cereal. It looked like there might have been some coffee, but no sign of milk to put on the cereal. After the night we'd had and how disgusting the room was, we left and ate breakfast elsewhere.
This motel was cheap for sure, but not worth the terrible stay we had. I guess you get what you pay for but this is not a great property.
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Date of stay: June 2016Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GatewayInnClks, Front Office Manager at Gateway Inn and Suites
Responded Jun 22, 2017
Hello! I am sorry we have failed to give you the quality of stay you deserve! We are currently under new management and will be making a lot of changes and doing upgrades soon. We hope that you will give us another opportunity once we get things finished. Thank you, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Horrible beds, gross used sheets, no wifi even though they advertised it, pool out for a year? HOW? Old furniture and appliances...not worth the money at all...Air conditioning is either freezing cold or burning hot
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Date of stay: August 2012
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GatewaySuites, Front Office Manager at Gateway Inn and Suites
Responded Aug 19, 2014
Thank you for choosing Gateway Inn & Suites for your recent stay. Thank you also for taking the time to fill out a guest review. It is these reviews that help us to be sure that the standards which we wish to maintain are upheld. I hope that the next time you are in our area you will choose to stay at the Gateway Inn & Suites, I think you will be greatly pleased. Sincerely, Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let me start this review out by saying this was the most horrible experience i have had with a hotel since i have been traveling, and i have travled for a long time. When i firtst waked into the room it was smelly and did not have the word clean no where around. This hotel was so fility i cant even descirbe it in words but for anyone looking for as simple as a good night sleep this is not the place to go because you will be up all night thinking about is it clean. DON'T DO ITTHIS PLACE SHOULD BE FINED.
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Date of stay: May 2012Trip type: Traveled as a couple
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: They don't have any good rooms trust me I was in the suite and felt like I was In a cheap...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GatewaySuites, Front Office Manager at Gateway Inn and Suites
Responded Aug 19, 2014
Thank you for choosing Gateway Inn & Suites for your recent stay. Thank you also for taking the time to fill out a guest review. It is these reviews that help us to be sure that the standards which we wish to maintain are upheld. I hope that the next time you are in our area you will choose to stay at the Gateway Inn & Suites, I think you will be greatly pleased. Sincerely, Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"WIFI only available in lounge area. Rooms away from ice machine better rooms. No elevator for elderly/ handicap guest."Read full review
PRICE RANGE
$70 - $74 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western clarksville, clarksville best western
FORMERLY KNOWN AS
Executive Inn
LOCATION
United StatesTennesseeClarksville
NUMBER OF ROOMS
60
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingGATEWAY INN AND SUITES - Prices & Hotel Reviews (Clarksville, TN)
Frequently Asked Questions about Gateway Inn and Suites
Which popular attractions are close to Gateway Inn and Suites?
Nearby attractions include D&D Mini Golf (0.07 miles), Governor's Square Mall (0.6 miles), and Walmart Supercenter (0.5 miles).
What are some of the property amenities at Gateway Inn and Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Gateway Inn and Suites?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Gateway Inn and Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Gateway Inn and Suites?
Yes, free parking is available to guests.
What are some restaurants close to Gateway Inn and Suites?
Conveniently located restaurants include Cracker Barrel, Old Chicago, and El Bracero.
Which languages are spoken by the staff at Gateway Inn and Suites?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Gateway Inn and Suites?
Many travelers enjoy visiting Port Royal State Park (8.2 miles).
Is Gateway Inn and Suites accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.