Florida Department of Children and Families Reviews: What Is It Like to Work At Florida Department of Children and Families? | Glassdoor
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Florida Department of Children and Families Reviews

3.0

40% would recommend to a friend

(721 total reviews)

Secretary  Mike Carroll

Mike Carroll

43% approve of CEO

Ratings by category

3.4

Diversity & Inclusion

3.1

Career Opportunities

2.9

Compensation and Benefits

2.9

Culture & Values

2.7

Work/Life Balance

2.6

Senior Management

Ratings distribution

5 stars

0

4 stars

0

3 stars

0

2 stars

0

1 star

0

Florida Department of Children and Families has an employee rating of 3.0 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Florida Department of Children and Families employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

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Found 721 of over 744 reviews

Updated Apr 5, 2024

    1. 5.0
      Mar 17, 2024
      Child Protective Investigator
      Current Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule get to help children and families with services to maintain a healthy safe life

      Cons

      Case ratio to time can not serve client to your best always

      1. 3.0
        Apr 5, 2024
        Child Protective Investigator
        Former Employee, more than 1 year
        Orlando, FL
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Helping children. Helping families. Providing services needed to family and children in need

        Cons

        Prepare to work past the clock. Prep prayer to work weekends. Prepare to work holidays. Prepare to work and be pressured to complete reports prepared to be micromanage and be given and absurd amount of work and expected to have a completed. Prepare to do the work of three people.

      2. Join the Florida Department of Children and Families team
        1. 2.0
          Apr 5, 2024
          Adult Protective Investigator
          Current Employee, more than 1 year
          Largo, FL
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Help elderly people that need assistance

          Cons

          Training sounds good, but no support when you go to the field. Supervisors are not supportive or helpful. Pay is less than other entry level jobs

          1. 2.0
            Apr 4, 2024
            Child Protective Investigator
            Current Employee, less than 1 year
            Fort Lauderdale, FL
            Recommend
            CEO Approval
            Business Outlook

            Pros

            State employee benefits and decent salary.

            Cons

            long hours, restricted over time, over night, unpredictable day, meeting after meeting.

            1. 5.0
              Apr 2, 2024
              Child Protective Investigator
              Former Employee
              Miami, FL
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Flexible, great advantage to benefits and long term opportunities

              Cons

              Heavy workload, time consuming, long hours

              1. 3.0
                Mar 30, 2024
                Eligibility Specialist
                Former Employee, less than 1 year
                Kissimmee, FL
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Work from home eventually. Flexible PTO.

                Cons

                Strict performance quotas. Unreasonable Standards. Constantly changing policy. Pay not proportional to labor required.

                1. 3.0
                  Mar 27, 2024
                  Economic Self Sufficiency Specialist Supervisor
                  Current Employee
                  Fort Myers, FL
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Benefits are amazing for singles and families

                  Cons

                  Pay raises do not consider cost of living

                  1. 2.0
                    Mar 28, 2024
                    Eligibility Specialist
                    Current Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    None this job is terrible

                    Cons

                    Everything is wrong here, don’t apply

                    1. 4.0
                      Mar 25, 2024
                      Associate Attorney
                      Former Employee, more than 1 year
                      Tampa, FL
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Good benefits and co worker

                      Cons

                      Pay was low but benefits made up for it

                      1. 2.0
                        Feb 7, 2024
                        Child Protective Investigator
                        Former Employee, more than 8 years
                        West Palm Beach, FL
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Work from home/hoteling. Ever changing and unpredictable work schedule including 75% of time being in field conducting risk assessment. Excellent Benefits. Hands-off supervision. Trust of community and exposure to many different educational opportunities. Received extra pay for 2+ years on weekend unit and 2+ years investigating child death on the Rapid Response/Special Victims Unit. Domestic Violence Specialist. SAMH specialist.

                        Cons

                        Unpredictable hours. Expected to work on days off and often more than 10+ hours per day. Unrealistic expectation of volumes of typed notes to be inputted immediately. Inaccurate information provided at intake and from supervisors. Risk of physical harm of self while in the field. Every intake was likely going to involve contentious and sensitive topics, persuasion, conflict resolution as well as conflict de-escalation. Emergency situations would often arise that would require immediate responses from myself and would often involve supervision direct above to 4 levels above me. Constant traveling in personal vehicle which caused wear and tear. Inconsistent direction from supervision. Constant changes in Operational Directives as well as yearly changes in state law. Court hearings that, although important, were often procedural and I was required to attend. A general attitude of importance of meeting deadlines as opposed to focusing on child safety and well being. Having to remove children, sometimes in a rushed and hurried manor, leading to confusion and fear for the child. Paperwork requirements were extensive and became, at times, overwhelming. Support staff cut backs that slowly increased workload to a level that made this 40-50 per hour week into a 60-70 per hour week.

                      Viewing 1 - 10 of 721 Reviews

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                      does anyone know what should i expect from a customer service advisor interview?

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                      Hello everyone, I have applied for IT Analyst, and I have my screen interview today? Does anyone have idea how it will be? Like the types and number of Questions? Any help would be greatly appreciated.

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