Elite Home Energy
Photos & videos
Services Offered
Verified by Business
Shutter installation
Window installation or replacement
Window treatment repair
Insulation installation
Window treatment removal
Review Highlights
“Lisa gave us a quick tour and sent us on our way with exactly what we came for.” in 8 reviews
“We met with Mike L on Saturday and Thursday Jeff and his crew were out installing our new windows.” in 3 reviews
“Again Mike was here thru the entire process answering all our questions and making sure things went well.” in 2 reviews
You Might Also Consider
in Insulation Installation
in Shades & Blinds, Shutters
in Solar Installation
About the Business
Window Replacement, Attic & Wall Insulation, Cool - Wall, And Walk In Safety Tub
Location & Hours
Amenities and More
Ask the Community
Yelp users haven’t asked any questions yet about Elite Home Energy.
Recommended Reviews
Overall rating
62 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Bob G.Rancho Cucamonga, CA02Sep 11, 2023
windows replaced per the HERO program 2013. since have made approximately 3/4 requests for repairs. (LIFETIME WARRANTY) Elite has been quick to schedule an appointment for the repair. On 08/31/23 I contacted Elite regarding a broken lift spring causing the window to fall out it's track onto the floor. I was told I would be contacted for a service date. No call back from Elite and I contacted Elite on 09/11/23 and was told their service calls were 3/4 weeks out and I should get a call this week to schedule a service date for the following week. Prior to this I was satisfied with the response from Elite. I feel their service has now deteriorated. Prior to this I would've given Elite a 4 Star rating.
Helpful 0Thanks 0Love this 0Oh no 0 - Jeluun N.Tustin, CA129116Jul 4, 2022
Aggressive sales team who subcontracts all the work. They are borderline con artists who will use every tactic to upsell and overcharge you. Their profit is all they care about.
Helpful 0Thanks 0Love this 0Oh no 0 - Enni S.Newport Beach, CA04414Jan 30, 2018
SPAM,,, HORRIBLE THEY SUCK BECAUSE I have been receiving calls from their Spam # 909-546-5724 I tell them daily not to call me. I would not recommend doing business with this company to anyone since they keep harassing daily with different phone numbers. Today, Joey from Elite Home Energy called again.
Helpful 3Thanks 0Love this 1Oh no 0 - Joe B.Woodland Hills, CA1008Dec 29, 2016
Got a call regarding the HERO program and we needed insulation for our attic. Mentioned possibly doing the outside of our house. The The first appointment was cancelled due to a "sick child". The rep who showed up was professional and courteous. After seeing the pricing, we told him taht we would get back to him.
Why do contractors have a "today" price, "a next week price" and one that is good for a year? Just give me your best price! It seems to be an industry standard. No wonder people are leary of contractors.
Then the next day I get a call from a person who is head of their commercial division. He tells me that they do big jobs and lots of time there is product left over. He told that if I can give him 20 minutes he could pound out better pricing. Would I be interested? I said, not today.Click went the phone. Now I would NEVER use this company.Helpful 5Thanks 0Love this 1Oh no 0 - Bridgette A.Bedford, KY2016Aug 30, 2019
DO NOT USE THEM!!! They did a HALF A** job and could careless!! tried telling me they only have ONE guy who can come out to look at the crap job they did and then canceled last minute saying they had a "Family" issues that needed to be addressed first. WOW!!! really?!?!?!? Now I have to pay for someone else (another company) to fix the poor quality they did. Horrible customer service!!! NEVER AGAIN!!!! You have been warned!!
Helpful 1Thanks 0Love this 0Oh no 0 - Andy V.Long Beach, CA02Jan 9, 2017
I created this account so that I could write this review.
We had a new roof put on our house which was not an easy process. There was an accident, what appeared to be a child on the roof working, phone calls not answered, I could go on. The poorest communication I have ever seen in resolving customer issues. Come to pass, the insulation that was installed was subpar and now I am having to pay AGAIN for new insulation while still paying for the old insulation. And today I get a letter in the mail about a past employee who it is "unethical for him to solicit you for further home improvements." If you see these folks RUN THE OTHER WAY! It has been almost a year and I can't get the bad taste out of my mouth.Helpful 2Thanks 0Love this 0Oh no 0 - N F.Eagle Rock, Los Angeles, CA031Sep 21, 2015
I was cold-called ok, I get that it's one way a company finds new clients- but this was under the pretext of letting me know about the new HERO program, so a bit sly) and was curious since I work in the same industry as a consultant. I was passed on to a manager when it became apparent that I knew more than the caller. I asked about the company and where they work, who the owner is, etc. He was nice for a minute because I asked about having some work done for a client of mine- but as soon as I started asking questions about the process (insulating at the roof instead of at the attic) he became angry and defensive. He had never heard of it and after asking if I needed anything else, he hung up without saying goodbye.
I don't know anything personally about the quality of their work, but I will say that they come across as "fast & furious" - an energy upgrade company which treats each house the same way (bad! every house is different!) and isn't knowledgeable about some of the options for insulating a home. Won't be referring any of my clients to them...Helpful 5Thanks 0Love this 1Oh no 0 - Babette P.San Diego, CA02743Aug 7, 2018
ROBO CALLER!! my number is on the DO NOT CALL list and they still called. Pushy/assy telmarketer/sales guy insisted that I needed their services. NOPE! ( ...they must be pretty desperate for business) Blocked your number!
Helpful 1Thanks 0Love this 0Oh no 0 - Brody P.Huntington Beach, CA397874Dec 12, 2016Updated review
Just stopped by to pick up a tax form for a previous purchase. Nice to meet everyone and put a face to the voices on the phone. Lisa gave us a quick tour and sent us on our way with exactly what we came for. Love these guys.
Helpful 0Thanks 0Love this 0Oh no 0Oct 3, 2016Previous reviewI had a very pleasant experience with these guys. It all started when we agreed to get an estimate for new windows. Mike L showed up at exactly 4 PM as scheduled. We could tell right away that he was a dog person, it's funny looking back his personality didn't really surface until our dog walk in the living room. Anyhow Mike took a look at the windows and to our absolute shock told us that we really didn't need new windows. We have what he called a first generation energy-efficient window. He explained that newer windows were available, but there might be better ways to spend our money. Curious, we agreed to hear him out. The first thing he did was look at our air conditioning unit, which is relatively new. He looked around a bit turn the AC on then disappeared into the attic. He came down, went out to his vehicle came back in and went back into our attic. We were both amused and very curious at this point. Turns out some of our ductwork had separated and in places was not attached to the register. He fixed all that in about 15 minutes. For free. You wouldn't believe the difference just doing that made, the amount of air coming out of the register doubled. Did I mention he did this for free? He then showed us some pictures of our attic explaining that we had no attic insulation. He showed us some pictures of what it is supposed to look like. Big difference. Mike went on to explain the attic insulation is a lot more affordable than most people think. He was right. We decided to place an order. The crew showed up the very next day. They were only here about three hours, sprayed in the new attic insulation, cleaned up their mess and left. They were gone by about 11 AM. It was hot that day so we could instantly tell the difference. Our air-conditioner didn't turn on until almost 3 PM that day. I couldn't be happier. We got 3 other estimates for windows and not one of those guys bothered to look around at all. They just measured and threw us a figure. I would, without hesitation, recommend Mike L and Elite for any home improvements.
- Vance L.Orangecrest, Riverside, CA12124Aug 27, 2020
If you're considering windows from EHE... STOP! I got entirely new anlin windows and doors for my two story home and I was anything but satisfied, as if dealing with the HERO program wasn't enough... 7 years later today after considerable upkeep and no damage the aluminum is lifting on my window panes, and seals are cracking... overalll horrible install.
Helpful 0Thanks 0Love this 0Oh no 0
You Might Also Consider
in Garage Door Services
in Shades & Blinds, Shutters