Columbia Sussex Reviews
39% would recommend to a friend
(321 total reviews)
Bill Yung III
30% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great place to work and good benefits" (in 17 reviews)
- "Great Advancement, Good Systems, Great for people new to their careers to grow," (in 9 reviews)
- "That and a few coworkers are all that kept me there." (in 6 reviews)
- "+ Friendly work environment." (in 6 reviews)
- "The money can be good sometimes" (in 6 reviews)
- "Management is terrible." (in 23 reviews)
- "low pay 5$ an hr.not alot of resprct from mgt.never 2 days off in row or weekends and expect to work doubles&triples without being asked..never enough employees work with skeletal crew.dont" (in 19 reviews)
- "Upper management is also terrible." (in 17 reviews)
- "very cheap company who does not care about its employees." (in 11 reviews)
- "On property they expect managers to work 60+ hours a week, do not support them selling the hotel, and then complain because the rooms are not full." (in 9 reviews)
Ratings by Demographics
This rating reflects the overall rating of Columbia Sussex and is not affected by filters.
Filter Reviews by Topic
Found 321 of over 333 reviews
Updated Mar 25, 2024
- 5.0Front Desk AgentCurrent Employee, more than 3 yearsWest Conshohocken, PA
Pros
Great team. Works with you great. Flexible schedule.
Cons
Not too many cons. Busy location.
- 1.0Food and Beverage SupervisorFormer Employee, more than 3 yearsSaddle Brook, NJ
Pros
You get incentives whoever you get a review mention, PTO is great if you have been with the company awhile Discounts on other properties
Cons
Company makes you feel guilty about taking your PTO and also like to tell you when to take your PTO on their schedule Terrible Pay Favoritism and Toxic work community Lazy management
1 - 1.0Server/BartenderFormer Employee, less than 1 yearMason, OH
Pros
None, they really can use a training on culture diversity.
Cons
Everything, is ran by short man on power kicks because they have to make it for other sport comings.
- 1.0F & B DirectorFormer EmployeeDublin, OH
Pros
401k match, large hotel portfolio
Cons
Old accounting practices and lead by fear
- 1.0Maintenance SupervisorCurrent Employee, more than 1 yearFort Worth, TX
Pros
You can get away with doing nothing.
Cons
No one tells you what is expected of you. There is no training. Management (Not all) exploits foreigners here on visas by making them work awful hours with little pay. They don't even know they are being done wrong.
1 - 2.0Anonymous EmployeeFormer Employee, less than 1 year
Pros
-Free food, discounted stays, "flexible schedule"
Cons
-holidays, outdated software and technology, poor training, low pay
- 1.0Banquet Server/BartenderCurrent Employee, more than 1 yearSaint Pete Beach, FL
Pros
Honestly nothing that I have to add
Cons
Unwelcoming not friendly money hungry company.
- 4.0Front Office ManagerFormer Employee, more than 3 yearsConshohocken, PA
Pros
A lot of support given by CS.
Cons
CS is a bit tight on money/budget.
- 3.0Front Office ManagerFormer Employee, more than 1 yearWindsor, CT
Pros
Free week stay at any of their properties after a year. Good management
Cons
No holiday pay, lower salary, PTO and sick time combined
- 2.0Director of Catering SalesFormer Employee, more than 8 yearsGreensboro, NC
Pros
Larger company, decent benefits. Clear structure.
Cons
Will work you way past your job description. It's all about the profit.
1
Columbia Sussex Reviews FAQs
- Columbia Sussex has an overall rating of 2.4 out of 5, based on over 333 reviews left anonymously by employees. 39% of employees would recommend working at Columbia Sussex to a friend and 46% have a positive outlook for the business. This rating has decreased by 12% over the last 12 months.
- 39% of Columbia Sussex employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Columbia Sussex 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.6 for career opportunities.
- According to reviews on Glassdoor, employees commonly mention the pros of working at Columbia Sussex to be management, career development, benefits and the cons to be senior leadership, culture.
