Contact Cengage Higher Education
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Open a case for U.S. instructor & review copies
View global Cengage office locations
Contact corporate procurement & sourcing
Request eFiles for students with disabilities
Reprint an invoice for a U.S. bookstore, or check pricing or an order status
Request permission to photocopy, duplicate, republish or otherwise reuse Cengage material
Support
We provide extensive resources to assist both instructors and students. Should you need additional help, we are available via phone, chat and web case.
Phone: 800-354-9706
Milady Customer Support: 866-848-5143
Phone Support Hours: Please visit our Support Page for applicable hours of operation; specific to your needs.
Chat Support Hours: Registration Support via chat is available for students 24/7.
Online Support: You can open a new support ticket; or check the status of an existing one via our Support Page.
Office Address: 10650 Toebben Drive, Independence, KY 41051
Returns Address: Cengage Distribution Center, 10650 Toebben Drive, Location 2, Independence, KY 41051
ServicePlus
Visit ServicePlus to access ordering and order tracking for: U.S. College Bookstores, Private Universities, K-12 Educators and Professional, Retail and Government Accounts. If you’re a higher ed instructor or student, browse and purchase products here on cengage.com.