California Bank & Trust

I want to write a review for "Katrina".
She worked on 12-30-23 and helped me get my issue
resolved. She was absolutely patient, knowledgable and so kind!!!
I hope she gets the recognition from this review because she so
deserves it. Thank you Katrina for caring enough to help me.

Isn't that nice? Must be a new promotion for advertising. Putting stickers on patrons windshields that are extremely difficult to get off. What's awesome is how it's obstructing my view for driving safely.

I would like to thank and compliment Steven Ayala for his time and great service helping me set up my business checking account. According to the CA Department of Real Estate, I needed to open up an account with very specific and confusing titling instructions and he was able to get exactly what I needed to stay compliant. He went the extra mile by staying 30 minutes past closing time to finish getting my account opened successfully. Definitely an asset to your staff, and absolutely an asset to my own list of business partners. Thank you, Steven!!

I have never gotten such good service from a bank in my life (long). I inherited this account and the staff made the transition as easy and smooth as possible. They always recognize me and there is rarely a wait. But that's just the beginning. I am living overseas for a year, and the staff at California Bank and Trust have gone out of their way to help me with everything from taking my tenants' rental payments, to smoothing out the difficulties with my credit card. It's a zero transaction fee credit card, great for overseas, so I was very sad when it was blocked for security reasons. As I write this, Olga is doing her best to get that all squared away, balancing high security with my needs. I am so grateful to the whole team.

mobile banking app is terrible. Using an iphone 12 and never accepts image of checks. I use a well lit surface, dark background and these are trusted business checks which never go through due to inability to capture check image. Prior app for this bank used to work with no problem.
so frustrating that after 15 years I am exploring a new business banking direction.

Next time let people know when your closed due to constriction. Before people waste gas

I have three children with disabilities, cerebral palsy, Down syndrome, and autism, and they need healthcare, especially during a pandemic. As a result of California Bank and Trusts reporting method, I can't get healthcare for my children. A California Bank & Trust representative, informed us, that $245 is more important to California Bank and Trust, than the lives, and healthcare of three children with disabilities, during a pandemic.
Clarence Jasmagy
clarencejasmagy@gmail.com

I have to pay rent with a cashiers check every month, so I'm here once a month. I'll say amongst the staff I've had some weird instances with bringing my dog in- but there is one associate here- Brandon. He's always friendly, I've seen him and heard him give great treatment to everyone whenever I'm here, and I'm lucky to be served by him. If you need something quick done in your bank, and you want it done by someone quick and nice, Brandon is your guy.

The absolute worst bank... they will go out of their way to charge you fees. Even though I opted out of overdraft Protection 2 weeks later they were back at it paying my overdrafts and charging $36 for Insufficient funds. The only thing that caused me an overdraft was the endless Overdraft fees. This bank will Change the order of your debit card purchases so they can cause you to have NSF's then they hit you with a staged overdraft. Stay Away from this bank they won't respond to your calls or requests for answers on why they are removing money from your account. Any bank that depends on fees to make a profit will never be trustworthy.

Poor excuse for a bank. Opened bank account 10 days ago for my monthly direct deposit. Everything is good until Juan tells me the fraud department closed me for too many inquiries on my credit. I like to use a variety of banks that offer credit builder programs. They don't want you to have any other bank. It's called shopping around.

And I had $10 in my account and the hassle to close the account and get the money that was owed to me. Which is cash. A hold on cash.

Bye bye CBT. Learn how to be on the customers side