Customer Service & Car Owner Information | Honda

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How-to Videos

Find owner manuals, instructional guides, how-to videos and helpful links designed to help you make the most of your Honda.
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Featured Questions

My display is flashing “CODE.” Where can I find my radio and navigation code?

My display is flashing “CODE.” Where can I find my radio and navigation code?

Radio and navigation codes, or anti-theft codes, are device-specific security or theft-deterrent access codes that are entered to unlock the radio and/or navigation system when these devices are disconnected from a power source (e.g., when the battery exhausts its charge and needs to be replaced)...

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How do I contact Honda Financial Services?

How do I contact Honda Financial Services?

Honda Financial Services (HFS) Customer Service Representatives are available Monday–Friday, 9:00 a.m.–5:00 p.m., local time. To obtain contact information for your regional HFS office, select your product and state in which it was originally acquired here...

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How often do I need to change the oil in my vehicle?

How often do I need to change the oil in my vehicle?

Changing your Honda’s oil at the right time will help to keep your vehicle running smoothly. To help get the most out of your Honda, it has been equipped with a Maintenance Minder system...

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What is HondaLink® and what features are available for my vehicle?

What is HondaLink® and what features are available for my vehicle?

HondaLink®, available to download from the Apple iTunes® and Google Play™ store, provides you with an abundance of services to connect your mobile device to your vehicle...

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What is the fuel recommendation for my Honda?

What is the fuel recommendation for my Honda?

American Honda recommends using unleaded gasoline with a minimum pump octane of 87 or higher for most gasoline-powered Honda vehicles. For a few vehicles, American Honda recommends using unleaded premium gasoline, such as pump octane 91 for best performance. Use of gasoline with a minimum pump octane below 87 can lead to engine damage...

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How do I use Roadside Assistance?

How do I use Roadside Assistance?

The 24-hour roadside assistance is available during the 3-year or 36,000-mile term of the New Vehicle Limited Warranty on U.S. Honda vehicles (starting with model year 2015 and newer vehicles purchased new). Roadside service is available in the United States, Canada, and Puerto Rico. To obtain roadside assistance, call 1-866-864-5211, 24 hours a day, 7 days a week...

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Find a Dealer

Your local Honda dealer is the first stop for any questions or concerns about your U.S. Honda vehicle. This includes product recall and campaign information.
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Owner Information

Honda Owners

Visit the Honda Owners Site for information and resources for your Honda.
  • Get Recall Information
  • How-To Videos
  • Find Warranty Information
  • Access Owners Manual
  • Retrieve your Radio and Navigation System Code
  • Buy Genuine Parts and Accessories
VISIT SITE

24/7 Roadside Assistance

24-hour emergency road service is available to you in the United States, Puerto Rico and Canada throughout your three-year/36,000-mile limited warranty term, starting with 2015 vehicles.

Services include jump-starting, flat tire assistance, lockout assistance, towing and more (limitations apply). Call 1-866-864-5211.
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Honda Care® Plans

Experience the benefits of protecting and maintaining your vehicle by choosing from a variety of Honda Care® plans. Vehicles less than three years old with fewer than 36,000 miles are eligible for Honda Care® VSC Plans. Vehicles less than a year old with fewer than 12,000 miles are eligible for Honda Care Maintenance™. Visit the Honda Owners Site to learn more about protecting your vehicle’s critical areas, including the engine, transmission, and fuel system.
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Contact Us

Our business hours are available Monday through Friday only, 6:00am to 5:00pm PST.

Instant Answers

Get answers to questions about vehicle maintenance, technology and more all in one convenient place
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By Twitter

We’re online Monday – Friday from 6:00am to 5:00pm Pacific to answer any of your questions.
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Send an Email

Submit an email with your question and a Honda representative will respond to you soon.
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By Phone

General Inquiries: (800) 999-1009 toll-free
In-Car Technology Support: (888) 528-7876
Recall: (888) 234-2138
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Live Chat

We're on Monday - Friday from 6:00am to 5:00pm Pacific to answer any of your questions.
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By Mail

American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop: CHI-5
1919 Torrance Blvd.
Torrance, CA 90501 - 2746

Honda Automobile Customer Service is happy to help with U.S. Honda automobile concerns, but we are unable to address questions about non-U.S. products. Please telephone the appropriate customer relations group directly:

Honda Canada Customer Service
(888) 946-6329

Honda Motor Europe LTD. TOLL-FREE
01753 590590

Honda de México Servicio a Clientes
01 800 368 8500

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Honda Financial Services

Questions about your finance account or lease? We're here to help. Call us between 9 a.m. and 5 p.m.
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Navigation System Updates

Get the latest maps, nationwide rural coverage and points of interest for your navigation system.
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Mobility Assistance Program

Honda provides options to drivers with physical disabilities. See how to adapt your vehicle.
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