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About the Business
No matter what you are trying to achieve; buying a new home, starting a new business, funding your child's education, or saving for retirement, we have many solutions to help you reach these and many more of your goals. Alliant Bank strongly believes we are partners with our communities. Helping those in our communities pursue their dreams is what we are all about. Our goal is to be the place you come to when you set out to achieve your dreams.
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- Chris H.Carlsbad, CA6229Jan 29, 2016
Very friendly employees and excellent customer service!
I recently needed to pay back a loan to a friend. In order to do this, I had to use a check since my credit union restricts electronic transfers of over $10,000. I called Alliant Bank for information before sending the check and they confirmed their address and that it would not matter which branch I sent the deposit to.
It turns out, my friend banks with a credit union of the same name so I had mailed the check to the wrong financial institution. Teller Operations Director, Emily Magruder, went out of her way to look up the correct financial institution based on the routing number and forward the check. The check got to the credit union before the end of the month for a timely deposit.
This is an excellent example of a business going above and beyond what we have come to expect today. They could have simply returned the check but instead they took the initiative to help me accomplish my task, paying off the loan.
Kudos to both employees that helped me for a great job done.Helpful 0Thanks 0Love this 0Oh no 0