Complaint Review: Deceptive Marketing From AT&T Advertising And Publishing - Atlanta Georgia
- Deceptive Marketing From AT&T Advertising And Publishing www.att.com Atlanta, Georgia U.S.A.
- Phone: 877-573-2597
- Web:
- Category: Advertising / Deceptive
AT&T Advertising And Publishing Deceptive Marketing fraudualent charges, false billing Atlanta Georgia
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AT&T's advertising and publishing dept are fraudulently charging consumers. I was contacted by Dawn George with AT&T about my business advertising in the yellow pages back in February. I told her that I only wanted the free listing. However, I get my July 20th bill and there's a charge for $14.00. I called the department to see what the charge was for and to have it removed. Per Carmen Walters, she said I agreed to the $14.00 for twelve months. She played a recording that clearly states FREE SERVICE REGULAR LISTING! Although it clearly states what I wanted, she says I also agreed to some additional listing. And she could not remove it. I don't know what they have done with the recording, but I did not authorized or agree to nothing from their advertising dept. They have deceptively recorded and charged me for services that I did not agree to. I want other consumers to be aware of this before it happens to someone else. Is there anyway someone can contact or assist me with clearing up this matter?
I have filed a complaint with the Better Business Bureau and Georgia Consumers Affairs. What other recourse do I have?
Georgia
Stockbridge, Georgia
U.S.A.
This report was posted on Ripoff Report on 07/28/2008 08:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/deceptive-marketing-from-att-advertising-and-publishing/atlanta-georgia-30348/att-advertising-and-publishing-deceptive-marketing-fraudualent-charges-false-billing-atl-356755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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