Customer Reviews: Google Pixel 3 XL 64GB (Verizon) GA00475-US - Best Buy
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Rating 4.6 out of 5 stars with 933 reviews

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    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 933 reviews
  • Rated 5 out of 5 stars

    Simply amazing

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me say that I've had a Samsung since the first Galaxy phone released and figured I'd never look back. I upgraded from the Galaxy Note 4, after owning since launch date and swore I'd keep that phone until it literally stopped working. I didn't want to let go of the removable battery, IR blaster and microSD card. I almost bought the new S10+ or Note 9, however the early reviews of the S10 said that the picture quality still wasn't beating the Pixel, even with all of the cameras. If you are a camera junkie, this phone not disappoint. The night side mode takes stunning pictures that you'd need a DSLR on a tripod to take otherwise. I average about two days on a charge and. The notch does not bug me, in fact I didn't even notice it after 20 minutes of use. I find zero limitation with the 4gb of RAM, however I am not a power user. The headphones that come with this phone rank up with my Bose in ear headphones. Also, the data transfer cable was legit, it moved about 60gb of data from my Note within 13 minutes. Lastly, I love the Android UI on this and the Google photos. Very happy! I'll upload two unedited photos I've taken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for me to upgrade my Samsung S5 but I really couldn't bring myself to spend over $25 a month payment. But, then I got the best deal on Black Friday $400 off it's regular price... And $20 a month. Besides being lucky with the price this phone is awesome. It took me a while to get used to it functions though it is simple. The camera is really really outstanding! I thought maybe the screen size would be too big being the XL but it is very nice and not bulky at all. And the battery life... Let's just say I don't need to charge it in the middle of the day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty replacement (bad screen)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was excellent and reshipped to me no hassle a replacement Pixel 3 XL using via next day air. After 4 days the screen malfunctioned and had a vertical magenta line on the screen. Minus one star for only getting 4 days out of the pixel 3 before a hardware failure. Best Buy sent me a prepaid return label for the first phone. Not sure if everyone gets a reship like that no-hassle for similar product issues; was it because it was inside the normal return exchange window or was it was because I'm a my Best Buy elite plus member? Regardless please with that replacement experience. (As of this writing I'm at day 11 with the replacement and all is still good. fingers crossed) Took advantage of the black friday deal and paid using the Verizon Device Payments to get the discounted pricing. After paying the first device payment to Verizon the "Pay off device" option enabled a few days later and I paid off the remaining balance successfully to be out from under the no longer under contract for the device. So Verizon Device Payments are kosher for me since they have the escape early payoff option. The pixel 3 supports 5W Qi wireless charging but doesn't support 10W Qi wireless charging. The Pixel 3 only supports "Google's 10W proprietary wireless charging technology." and only chargers vetted through google's "Made for Google" program get fast charging. The "Made for Google" Google Pixel Stand Wireless Charger is priced at the very healthy price of $79! They seem to finally be getting in stock now but $79 is a lot of coin for a wireless charger. Was it really that hard to support the already existing and widely available wireless fast charging (not invented by Google) ? I'd like to subtract half a star for that since Google proprietary stuffs since crippleware is a pet peeve of mine. But since I can't subtract a half star I'll round up so we're still at 4 stars. So it's mostly the build quality longevity issue with the screen that's the concern for me but only time will tell. With the black friday pricing I'm mostly happy so far the value is there. There are lots of new features that I still have not gotten into the habit of fully utilizing. If the phone still has no hardware problems after a couple of years I would add back the star I subtracted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind-blowing picture quality!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! I discover new capabilities on it all the time. But my favorite feature is the camera. The night sight feature is especially nice. With absolutely no flash, this camera can take a picture that makes it look lit within the surrounding area. The Google Assistant is also a great help through each day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Google pixel so far

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Google pixel so far.It also supports that wireless charger from Google. It also has a better battery life for a day to use and The camera Of course is getting better as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing photos

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped from the iPhone with hesitation and I'm so glad I did. I've shared photos I've taken on this phone and so many people have asked what camera I use because of how great the pictures look. I even had a friend tell me that this phone's camera is going to put professional photographers out of business when she saw the stunning pictures I've taken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone the day it came out and have lived it ever since! I use it for photos and for captruing footage for music videos. I will attach what examples I can below. The day after purchase I got a text saying it was fully unlocked and could be used on any service which I thought was cool as I did not buy the unlocked version. It's easy to use if you know Android and is as good or better than iPhone in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone money can buy!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from the iPhone to the pixel 3 so far it’s been a great decision. Main reason is the camera and all the feautures it has to offer. Blown away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It's size , clarity and easy handling. The camera is amazing. Love my not pink color. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast , anticipates needs, offers help everywhere

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome mobile experience - works smoothly and brings ideas or help to me. Valuable personal assistant - replaces many other tools and puts them into one pocket sized tool. Used one month and no problems or complaints. Tips section continues to surprise and amaze how Pixel 3 can make my life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the pics

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited storage and Beautiful , clear crisp pics. I take a lot of pics of my horses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone I recommend to all my family and friends. Everyone asks me to take the picture because the quality of the photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone background: this year Ive owned the iPhone X, iPhone 8 plus, Note8, LGV30, Galaxy S8 and Galaxy S9. Ive had this phone for about 2 weeks and it has been great. I've had no major issues with it. The hardware is solid, its got some heft to it and is a quality buld but isn't bulky. The software is clean and smooth. I personally don't mind the notch or chin. The screen resolution is gorgeous. The speakers are really loud, music comes in nice and clear and notifications and calls come in nice and loud with no distortion. Battery life is very good on this phone, I average moderate usage and get about a day and a half and it has never gone under 40%. The camera.... I don't have to speak about that, it's phenomenal. One thing that I noticed and like is the haptic feedback. The keybaord and manuvering through apps, there is a nice liklght vibration when typing and touching navigation. No bad things to report as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing Epic but Recommended - Sure

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned numerous Google phones with Pixel 2 being the previous. The Pixel 3 XL is like every other Android based phone with two particular features - it works and the battery life is phenomenal. I use the phone pretty actively. Streaming music and video, hot spot, work, personal, pictures, etc. I have YouTube Red and Google Music as a pay service for context. I have had no issues with Bluetooth connectivity, signal issues or wifi problems. Being a Google phone it does not come with carrier bloatware. Updates are available as soon as Google releases them. The review summary is "Nothing Epic" which is true. It is not an iPhone killer, a Samsung game changer, etc. It is your basic smartphone like every other phone on the market. It integrates well with Microsoft Office, as does my Fossil Q Explorer, which is very convenient work related tasks. The same goes for personal use. Unlike Apple iPhone products the accessories are more accessible to 3rd party products however they are not as ubiquitous as Apple products so this can be considered a wash in advantage/disadvantage. I have owned Google phones dating back to the first Nexus. I have purchased Apple phones for the family since the debut of the iPhone. Feature wise there is nothing that separates either phone with a feature the other device is not capable of doing as well. My history with these devices is the Google phones have not been durable like iPhone products in regards to internal workings, e.g. The battery life is utterly abysmal, the radio circuits break down and connectivity is sketchy - not speaking about carrier quality; something like connecting to wifi for example. I have not had a great history with Google exclusive devices. Having an unlocked phone was more important to me however so I have persisted. The reason for this prologue is Google finally released a device that actually works as advertised and behaves like rival products in this context. Google finally got a hardware product correct for once. For anybody that has purchased an Android based mobile product, like Samsung for example, will most likely want to know: The battery. It is exceptional and stands up to heavy use. It can quick charge and become usable for those extended weekends of activity, business trips, etc. It should not have taken this many generations of Google phones to get this right but Google nailed it this time. Wife and daughters are even jealous that they need to lug around back-up battery charging packs or risk being tethered to a wall socket. The Qi wireless charging is more than enough to get you back up and going again until you are able to get back to a normal schedule again. Phone call quality is again, nothing epic. It works. Screen quality is again, nothing epic. It looks like every other comparable phone on the market during the same release schedule. The camera is nice and produces great pictures. I also pay for Google Drive so I store my pictures and videos in original quality mode in regards to storage. The Pixel 3 XL does not support removable storage (or battery) and is tied heavily with Google Drive by default. You can easily switch to another cloud based solution such as Microsoft OneDrive, drop box, etc. Sound system is note worthy. It has stereo speakers where you can actually discern left and right while watching a video or music without using headphones. Admittedly I use Bluetooth for majority of these tasks unless showing someone a video. While I am thinking of it - I am 6'4" and have long fingers. The Pixel 3 XL fits comfortably and easy to operate even one handed without requiring Google Assistant to reply to text, etc. My wife is 5'3" and the phone is a bit of a challenge with smaller hands. If you read books voraciously, or read/research, the Pixel 3 XL is also noteworthy. I have an enormous library of books via Google Play Books, Kindle, and various PDF formats. Combine this with the exceptional battery life you will probably find this phone exceptional. The screen is fantastic, functional, and battery life makes it feasible for long sessions. I find myself reaching for a laptop less and just using my Pixel 3 XL instead. The default Chrome browser and my Google account also make casting via Chrome cast or simply resuming on a PC is seamless as well as resuming on the phone what you started on a PC. Google Docs and Microsoft Office are indistinguishable from a usage standpoint. This is very handy for business needs along with non-work related use like study, hobbies, etc. A review that goes down a bullet list of specifications are easily looked up on-line so I decided to leave a review based on how I actually use it. I stand by the fact there is nothing fundamentally outstanding about this device that you can't find in any other current mobile device found on the market. That said I am completely satisfied with my purchase and would recommend without hesitation to anybody that has previously owned another Android based device. I would also recommend to any person that is coming from an Apple orientation looking for something different whatever the rationale might be. The Pixel 3 XL is simply a functional device that works and does not excel nor lag behind any other device on the market in this consumer class range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots It Can Do - Still Learning

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from Samsung to Pixel platform pretty easily. The operations are fairly similar so not to hard to figure out the basics. Free app moved all my data (texts also) to my new phone and the BB staff helped me out with that part. It took about 4 hours but I needed some critical info and it was one of my biggest concerns. The phone itself is very fast changing between functions and battery life is pretty good (average user 4-6 hours of internet and apps). The camera is it's the strong point - I'm most likely not use it to it's fullest abilities, but purchased it for taking construction site photos. I have yet to experiment with the 360 photo feature, I think it will be helpful w/ for before & after photos. - One thing I do wish is it had a removable memory card, I am not a big cloud storage user. And its going to take a little time to get use to not being able to use inexpensive earbuds (no 1/8" headphone jack) - In the past my Blu-tooth headset/earpieces get lost/broken or need charging. All together I am satisfied with the phone overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy for the camera, keep for the performance.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PIxels have world-renowned cameras for a reason as it is, and now that you I've gotten to try the Night Mode a little earlier than the actual release... I need everyone to know that in low light this phone is absolutely magic. Check the attached photos for a regular and a Night Mode comparison. Beyond the camera, though, this simply is the best performing Android phone, period. You'll see phones with more RAM, newer processors, etc. etc. but the Pixels always stutter less and load faster. It's the special Google sauce that makes this phone a keeper for me and that's why I'll never go back to Samsung and my work iPhone will collect dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good, sounds great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FYI there is no headphone jack, just a usb c port at the bottom where it charges and the included Google wired buds go. Sound quality on the headphones is great, although there is a good deal of sound bleed. Also, the headphones are white and can take some time to get used to. It does come with an adapter for a regular headphone jack. I upgraded to this from the Nexus 6P after dealing with the power/battery issues for too long. I got it right before the Pixel 4 came out. The phone is a good size and looks great. Battery life is still great over a year later. The option to squeeze the phone for quick access to ok google is pretty great. Camera, both front and back are good. Sound quality is loud and clear. Has fingerprint scanner on back, which is the perfect place imo. Screen size is great. The notch is a bit obnoxious, but there's a way to kinda hide it in developer options. It was a great value for me because I only paid half price for it, although I would have purchased it also at full price. If you're used to a reg iphone or pixel 3, this might be too big for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best phone experience thus far!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to Pixel 3XL primarily for its reknown camera but after about 2 weeks with this phone, I realize that I now love it even more because of its other qualities. First, it is super fast despite its 4GB of RAM (which on paper is inferior to some of its competitors); I haven't experienced any trouble operating and navigating across several apps. Second, google assistant brings the phone experience to another level of convenience, from basic stuff such as replying texts and setting up routines, to more interesting stuff like the screen call function. Speaking of which, this screen call function nails it for me. Think of it, now I can troll those companies who often annoy with those random phone calls :). Last, the Pixel 3XL's AI and machine learning capabilities are on point. I'm always amazed at how fast it learns and adapts to my preferences and habits!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel Line gets better

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Samsung fan person for many years always getting the Note line of phones... until I got the Note 7 which was the best phone i ever owned... until it got recalled(potential to catch fire)... so I switched over to the original Google Pixel XL two years ago thinking I would jump on the Note 8 when it came out... but no, the original Google Pixel XL worked flawless and fast and never bogged down and no bloatware just pure Android and Google updates always fast and timely. Now two years later I was sitting at Best Buy the sales person had the Note 9 in front of me writing up the paperwork and I took one look back at the Pixel 3 XL and told him to stop and let me get the Pixel 3 XL I am not sure why I can't put my finger on it exactly the Note 9 is an awesome phone and after my Note 7 I though I would miss the pen that comes with the Note line but I did not... The notch on the Pixel 3 XL is not that bad once you have it a week or two as a matter of fact I have shown people my phone and if I don't mention the notch they don't notice it... but the phone is just awesome, fast, unlimited cloud for Pictures and Videos, the best camera of all the 2018 flagship phones and not one ounce of bloatware on it and some of the Google extras like Screen Calls, Google Assistant and the use of the Pixel Stand ... I hate when I have apps on my phones that I will never use and I can't delete them it is like having SiriusXM on your car you keep seeing the icon and you don't use it drives me nuts but that is just me! With the deal I got from Best Buy plus it came with the Pixel stand(79.00 dollar value) it was a no brainier and a decision that I don't regret staying with the Google line of Pixel phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is amazing, great software

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the Pixel 3XL from a Moto X Pure that took a long dive off a short walk (it jumped out of my pocket into the deep end of a pool ;_; ) From the moment I turned it on I was instantly impressed by how quickly it started up, and how responsive it was in general. I really loved the X Pure, but this is really a level up. I could do without the glass back, Qi charging is a nice idea that I haven't been able to take advantage of yet but I'm not sure it outweighs the glass. The notch isn't terrible, but I wouldn't mind one without it. The camera really is amazing though. I primarily shoot with a DSLR, but as they say "the best camera is the one you have with you" and for a number of situations the Pixel 3XL is a more than workable as a substitute for the DSLR.

    I would recommend this to a friend
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